Customer service jobs in KwaZulu-Natal | Gumtree Classifieds in KwaZulu-Natal

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Description: Logistics company requires a logistics administrator to handle the company’s digital platforms and other available positions listed below Location: Durban – Verulam Duties as listed below: · Use ERP system and transport management system to book and co-ordinate loads · Manage all electronic flow of documentation and customer POD via the online portals · Provide client daily updates through software portals · Maintain and monitor operating processes and procedures · Interpersonal Skills with special emphasis on telecommunications skill. · Excellent customer service skills · Analytical, pro-active, organized, innovative Duties & Responsibilities · Maximise vehicle utilization Requirements: · Matric · Minimum 3 years experience · Must be willing to learn company software · Relevant tertiary education would be an advantage · Experience in the logistics industry would be an advantage · Own Transport - Must reside within 30 Km of the depot · Problem-solving skills, analytical and attention to detail Salary: Market-related Other Positions Available · Interns – Supply Chain – Min 1 year working experience. Contact: Divesh Send your 2-page CV to: diveshgovender@gmail.com If you meet the above criteria, then please send your CV before the 1st May 2024. Please note that if you have had no response to your application by the 3rd May 2024, please consider your application unsuccessful.

19h

Verulam

Results for customer service jobs in All Categories in KwaZulu-Natal

2,919mÂ² Industrial Yard For Sale in Kuleka

R 8,700,000

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**State-of-the-Art Panel Shop and Spray Painting Facility on Expansive Premises**Explore the opportunity to own and operate a premier panel shop and spray painting business, strategically positioned on a substantial parcel of land. This fully operational facility is designed to cater to all aspects of vehicle bodywork and paint restoration, leveraging industry-leading equipment and technology to deliver unmatched quality and service.**Facility Highlights:**- **Spacious Workshop:** The heart of the operation, our workshop area is expansive, accommodating multiple vehicles simultaneously. It is outfitted with advanced machinery and equipment, ensuring efficient and high-quality workmanship on every project.- **Modern Spray Booths:** Equipped with cutting-edge ventilation and spray technology, our booths provide the perfect environment for high-quality paint jobs, minimizing contaminants and ensuring a flawless finish.- **Comprehensive Office Space:** At the forefront of our facility, the welcoming office area is designed for customer consultations, project management, and administrative tasks, ensuring smooth operations and excellent service.- **Secure Storage Room:** A dedicated space for safely storing spare parts, paints, and consumables, our storeroom is organized and accessible, supporting the seamless flow of work processes.- **Fully Equipped Kitchen and Bathroom:** Our premises include a kitchen and bathroom facilities, ensuring comfort and convenience for both staff and clients throughout the day.**Advanced Security and Efficiency Extras:**- **Surveillance System:** Ensuring the safety of vehicles and equipment, our comprehensive camera system covers the entire premises, providing peace of mind through 24/7 monitoring.- **Building Information Modeling (BIM):** Embracing the future of construction and facility management, we utilize BIM technology for efficient space planning, maintenance scheduling, and operational optimization, setting our facility apart from the competition.This turnkey panel shop and spray painting business is not just a workspace; its a hub of innovation and excellence in the automotive repair industry. With its extensive land, modern equipment, and advanced technologies, it offers an unmatched platform for business growth and customer satisfaction.Property Reference #: CL1891Agent Details:Silindile MthembuMaxprop Holdings (Pty) Ltd31 Biyela Street Empangeni

Empangeni

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To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty. *Job Objectives:* * To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements. * To consult with customers and provide suitable advice on healthcare, nutritional and supplement products. * To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability. * To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales. * To prevent wastage in own area by adhering to stock rotation principles. * To prevent stock losses by following all risk management policies and principles. * To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers. * To implement product merchandising by following the merchandising guidelines and procedures. * To adhere to all store standard operating procedures. * To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff. *Knowledge:* * Desirable: Basic health, fitness and supplements product knowledge * Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,) *Skills:* * Essential: Good communication and interaction skills * Customer and service orientation * Selling skills * Merchandising skills * Desirable: * Basic computer literacy *Competencies:* Essential: * Relating and Networking * Persuading and Influencing * Delivering Results and Meeting Customer Expectations Desirable: * Following Instructions and Procedures * Presenting and Communicating Information * Achieving Personal Work Goals and Objectives *Experience:*Essential: * At least 1 year related experience * Selling skills; customer related training Desirable: * Experience working with sports nutrition and vitamin related products *Education:* * Essential: Matric (Maths 50%/Maths Lit 60%, English 50% and a pass in Life Science or Physics) * Desirable: Sports / fitness / nutrition qualification *Contractual Hours:* * 38 - 40hrs *Kindly note only applicants who meet the minimum requirements will be contacted.**All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.* *Experience:*Essential: * At least 1 year related experience * Selling skills; customer related training Desirable: * Experience working with sports nutrition and vitamin related products *Education:* * Essential: Matric (Maths 50%/Maths Lit 60%, English 50% and a pass in Life Science or Physics) * Desirable: Sports / fitness / nu https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0OTQyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1242873&xid=1555_54942

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Japanese Speaking Customer Service Support Agents

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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Japanese Speaking Customer Service Support Agents to join our remote work from home team. Job Purpose: The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email. Requirements: • Grade 12 • Well versed in both Japanese and English (Read, Write, Speak) • Proficient in MS Office Suite applications • Clear Criminal Record • Ability to work from home remotely • Active Fibre Connection Key responsibilities may include but are not limited to: • Answer incoming calls and promptly address customer inquiries. • Provide customers with comprehensive product and service information. • Utilise our in-house operating system to identify, investigate, and resolve customer issues. • Maintain detailed call logs and generate reports as needed. • Assist frustrated customers and escalate issues to senior agents or team leaders when necessary. • Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks. • Perform daily administrative tasks and accurately input essential data into various CRM systems. • Demonstrate strict adherence to Company policies and practices. • Review and take action on assigned cases. • Monitor Average Handling Time to meet established standards. • Adhere to assigned work schedules, occupancy targets, and workflow monitoring. • Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes. • Uphold customer service quality standards and align with established business processes. • Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies: • Strong communication skills, both verbal and written, across all organisational levels. • Proven track record in driving solutions. • Exceptional problem-solving abilities with a keen eye for accuracy. • Self-motivated, proactive, and capable of working autonomously. • Confidence in navigating dynamic work environments. • Adaptability and agility in approach. • Demonstrates resilience and a growth mindset. • Proficient in adapting to evolving situations (adaptive thinking). • Adept at collaborating effectively within a team. • Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working ho...Job Reference #: 202547

City Centre

Slovak Speaking Customer Service Support Agents

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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Slovak Speaking Customer Service Support Agents to join our remote work from home team. Job Purpose: The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email. Requirements: • Grade 12 • Well versed in both Slovak and English (Read, Write, Speak) • Proficient in MS Office Suite applications • Clear Criminal Record • Ability to work from home remotely • Active Fibre Connection Key responsibilities may include but are not limited to: • Answer incoming calls and promptly address customer inquiries. • Provide customers with comprehensive product and service information. • Utilise our in-house operating system to identify, investigate, and resolve customer issues. • Maintain detailed call logs and generate reports as needed. • Assist frustrated customers and escalate issues to senior agents or team leaders when necessary. • Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks. • Perform daily administrative tasks and accurately input essential data into various CRM systems. • Demonstrate strict adherence to Company policies and practices. • Review and take action on assigned cases. • Monitor Average Handling Time to meet established standards. • Adhere to assigned work schedules, occupancy targets, and workflow monitoring. • Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes. • Uphold customer service quality standards and align with established business processes. • Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies: • Strong communication skills, both verbal and written, across all organisational levels. • Proven track record in driving solutions. • Exceptional problem-solving abilities with a keen eye for accuracy. • Self-motivated, proactive, and capable of working autonomously. • Confidence in navigating dynamic work environments. • Adaptability and agility in approach. • Demonstrates resilience and a growth mindset. • Proficient in adapting to evolving situations (adaptive thinking). • Adept at collaborating effectively within a team. • Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:...Job Reference #: 202538

City Centre

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Overview: Our client caters to a wide spectrum of clients spanning government, medical, recreational, hospitality, and corporate sectors. Their commitment to excellence is reflected in their seamless online platform, ensuring convenient access to a comprehensive range of our clients products and services. Job Purpose: As a Credit Controller, your role is pivotal in maintaining financial stability and ensuring effective cash flow management within our organization. Your primary responsibility will be to oversee and manage all aspects of credit control, ensuring timely collection of outstanding debts and minimizing credit risk exposure. Responsibilities: • Collection of outstanding money on the debtors book • Reconciliation of customer accounts as needed • Reconciliation of all control accounts • Preparation of credit and debit notes • Preparation of journals • Credit vetting according to company policy • Follow up on account queries • Inter branch reconciliations and confirmations • Import CATS and great plains debit order files • Daily processing of new and cancelled debit orders • Daily printing and coding of efts from CATS (Standard bank) • Phoning and updating customer notes on IT system • Manage and control the debtors process Requirements: • 3 years experience in a credit management position • Certificate / Diploma in credit management or equivalent experience • Admin skills • Basic Understanding of debtors • Communication skills • Computer literate • Knowledge of the national credit acts • Comply with O.H.S.A. • Valid Drivers license Hours: 08:00am to 16:30 / Monday to Friday / Onsite Salary: Between R16 000 to R18 000 CTC depending on experience with Provident Fund Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202666 subject heading or email body. Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee. Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za.Job Reference #: 202666

New Germany

French Speaking Customer Service Agents remote

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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team. Job Purpose: The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email. Requirements: • Grade 12 • Well versed in both French and English (Read, Write, Speak) • Proficient in MS Office Suite applications • Clear Criminal Record • Ability to work from home remotely Key responsibilities may include but are not limited to: • Answer incoming calls and promptly address customer inquiries. • Provide customers with comprehensive product and service information. • Utilise our in-house operating system to identify, investigate, and resolve customer issues. • Maintain detailed call logs and generate reports as needed. • Assist frustrated customers and escalate issues to senior agents or team leaders when necessary. • Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks. • Perform daily administrative tasks and accurately input essential data into various CRM systems. • Demonstrate strict adherence to Company policies and practices. • Review and take action on assigned cases. • Monitor Average Handling Time to meet established standards. • Adhere to assigned work schedules, occupancy targets, and workflow monitoring. • Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes. • Uphold customer service quality standards and align with established business processes. • Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies: • Strong communication skills, both verbal and written, across all organisational levels. • Proven track record in driving solutions. • Exceptional problem-solving abilities with a keen eye for accuracy. • Self-motivated, proactive, and capable of working autonomously. • Confidence in navigating dynamic work environments. • Adaptability and agility in approach. • Demonstrates resilience and a growth mindset. • Proficient in adapting to evolving situations (adaptive thinking). • Adept at collaborating effectively within a team. • Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours: • Market related, based on ...Job Reference #: 202442

Other

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A vacancy exists for a Theatre Billings Clerk, reporting to the Pharmacy Manager and indirectly to the Theatre Unit Manager. the successful incumbent will be required to assist with billings in other departments, including final billing. Critical Outputs · Count stock including high valued stock and document in the theatre stock book – in the absence of theatre stock controller. · Assist with cycle counts, and stock Takes within the theatre on a regular basis as planned by theatre manager and pharmacy. · In the absence of the theatre stock controller, check and sign for all incoming stock for correct quantity, correct stock item and correct cost according to billed to patient. · Even though it is the primary function of the theatre stock controller - Understand the use of the theatre movement and amendment reports and assist in reducing amendments. Reconcile the schedule drug books and make sure this is charged on a daily basis –any discrepancies must be reported to the theatre manager.Manage stock loss in the theatre by monitoring items that are not limited to: High value items.Assist with hospital audits pertaining to the departmental needs. · Ensure charge sheets are kept up to date and changes to be communicated to Pharmacy Manager. · Take appropriate action through discussions with Unit Manager in improving any process that will allow the improvement to workflow, reduction of cost and/or improvement to quality, service, and productivity. Requirements Grade 12 (Matric) At least 2 years’ experience in billing and stock management in a private theatre healthcare settingComputer literate – must be accurate and pay attention to detailAbility to engage various stakeholders and must be able to deliver exceptional customer serviceCustomer-oriented with exceptional interpersonal skillsOrganised, able to multitask and work well under pressureParticipative and able to work as part of the team. · Understanding of the SAP. · Understand and interpretation the FFS & NHN Tariff Structure · Promotion of a harmonious team effort within department. · Maintaining effective relationships with all internal and external customers, · Maintains patient confidentiality at all times · Customer service excellence Closing date Interested candidates who meet the minimum requirements are invited to apply by forwarding a comprehensive CV by close of business on 02nd of May 2024 Recruitment@edengph.co.za Eden Gardens Private Hospital is an equal opportunity employer; external candidates will also be considered. Only shortlisted candidates will be contacted, should you not receive any communication after 2 weeks of closing date kindly consider your application as unsuccessful.

20h

Pietermaritzburg

Czech Speaking Customer Service Support Agents

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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Czech Speaking Customer Service Support Agents to join our remote work from home team. Job Purpose: The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email. Requirements: • Grade 12 • Well versed in both Czech and English (Read, Write, Speak) • Proficient in MS Office Suite applications • Clear Criminal Record • Ability to work from home remotely • Active Fibre Connection Key responsibilities may include but are not limited to: • Answer incoming calls and promptly address customer inquiries. • Provide customers with comprehensive product and service information. • Utilise our in-house operating system to identify, investigate, and resolve customer issues. • Maintain detailed call logs and generate reports as needed. • Assist frustrated customers and escalate issues to senior agents or team leaders when necessary. • Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks. • Perform daily administrative tasks and accurately input essential data into various CRM systems. • Demonstrate strict adherence to Company policies and practices. • Review and take action on assigned cases. • Monitor Average Handling Time to meet established standards. • Adhere to assigned work schedules, occupancy targets, and workflow monitoring. • Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes. • Uphold customer service quality standards and align with established business processes. • Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies: • Strong communication skills, both verbal and written, across all organisational levels. • Proven track record in driving solutions. • Exceptional problem-solving abilities with a keen eye for accuracy. • Self-motivated, proactive, and capable of working autonomously. • Confidence in navigating dynamic work environments. • Adaptability and agility in approach. • Demonstrates resilience and a growth mindset. • Proficient in adapting to evolving situations (adaptive thinking). • Adept at collaborating effectively within a team. • Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours: ...Job Reference #: 202532

City Centre

Dutch Speaking Customer Service Agents remote

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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team. Job Purpose: The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email. Requirements: • Grade 12 • Well versed in both Dutch and English (Read, Write, Speak) • Proficient in MS Office Suite applications • Clear Criminal Record • Ability to work from home remotely Key responsibilities may include but are not limited to: • Answer incoming calls and promptly address customer inquiries. • Provide customers with comprehensive product and service information. • Utilise our in-house operating system to identify, investigate, and resolve customer issues. • Maintain detailed call logs and generate reports as needed. • Assist frustrated customers and escalate issues to senior agents or team leaders when necessary. • Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks. • Perform daily administrative tasks and accurately input essential data into various CRM systems. • Demonstrate strict adherence to Company policies and practices. • Review and take action on assigned cases. • Monitor Average Handling Time to meet established standards. • Adhere to assigned work schedules, occupancy targets, and workflow monitoring. • Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes. • Uphold customer service quality standards and align with established business processes. • Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies: • Strong communication skills, both verbal and written, across all organisational levels. • Proven track record in driving solutions. • Exceptional problem-solving abilities with a keen eye for accuracy. • Self-motivated, proactive, and capable of working autonomously. • Confidence in navigating dynamic work environments. • Adaptability and agility in approach. • Demonstrates resilience and a growth mindset. • Proficient in adapting to evolving situations (adaptive thinking). • Adept at collaborating effectively within a team. • Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours: • Market related, based on th...Job Reference #: 202441

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"customer service jobs" in KwaZulu-Natal

customer service jobs in KwaZulu-Natal (729 results)

Results for customer service jobs in All Categories in KwaZulu-Natal