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Results for debt collections agent in All Categories in South Africa
1
One of our TOP banking clients is in urgent need of Late Stage Credit Card Collections Agents, to join them in Sandton on a 3-month contract.
MUST be: ITC (Credit clear) - cannot be listed for debt review, judgements, debt written off, accounts handed over, CLEAR criminal record, no fraud listings
Great track record - Reference checks will be conducted upfront (We want TOP performers, reliable staff)
Must be willing to work on alternate Public holidays and Saturdays
Must be willing to work rotational shift, latest shift being 7 pm
Must have reliable transport and stay within close range of Sandton
No less than 4 years' LATE STAGE collections experience on CREDIT CARDS, collecting for the TOP Banks credit cards (FNB, Standard Bank, ABSA, Nedbank)
MUST have great telephone etiquette and great customer service skills
Looking for energetic staff
Should be great at problem solving
Must be available immediately to start
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjEyNTUwNzc1P3NvdXJjZT1ndW10cmVl&jid=1664990&xid=3212550775
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2min
1
One of our TOP banking clients is in urgent need of Legal / Recoveries Agent, to join them in Sandton on a 3-month contract.
MUST be: ITC (Credit clear) - cannot be listed for debt review, judgements, debt written off, accounts handed over, CLEAR criminal record, no fraud listings
Must be willing to work on alternate Public holidays and Saturdays
Must be willing to work rotational shift, latest shift being 7 pm
Must have reliable transport and stay within close range of Sandton
No less than 4 years' LATE STAGE collections experience on CREDIT CARDS, collecting for the TOP Banks credit cards (FNB, Standard Bank, ABSA, Nedbank)
MUST have great telephone etiquette and great customer service skills
Looking for energetic staff
Should be great at problem solving
Must be available immediately to start
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDU1MjQ1MTkzP3NvdXJjZT1ndW10cmVl&jid=1696238&xid=2455245193
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6min
1
Role: Debt Collecting (UK Utilities)
Please apply to - melanie@abcworldwide.com
Assist clients telephonically with utility bills and outstanding debt. Advise and set payment plans and various packages that suit their needs. Promoting the sale of various types of utility services. Dealing with conflict resolution and providing service delivery.
Brief Job Description
Call handling, customer support and service deliveryCollections – great negotiating skillsExcellent communication skills both verbally and writtenComputer literacy – update systems accurately with relevant informationClient resolution skills – able to resolve client queries timeously
Competencies & Skills
Grade 12Minimum of 6 months experience as a debt collections/customer service agent/ sales experienceMust be available to work rotational shifts, weekends, and public holidays in line with client requirementsClear Credit and criminal record check
Remuneration
Basic Salary, Medical aid contribution, contribution towards Provident FundIncentives based on performance
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDczMjcxNjg/c291cmNlPWd1bXRyZWU=&jid=1320671&xid=307327168
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11min
1
We are currently seeking International Inbound Debt Sales Consultants!!!
If you've got what it takes, then get your fingers ready!!
Note: Read thoroughly with understanding.
US-based client is looking for dynamic inbound debt sale agents to win over customers/clients who are struggling/can not pay their debt on a night shift rotation.
This is a no cold calling center with more of a hot lead base of customers.
Education and Experience:
MatricEnglish language proficiency, written and verbalMinimum 2-years debt sales experience (MUST)Must have worked on international campaignsMUST have a neutral accentMUST have knowledge of debt collection techniquesMUST have sound negotiation skills (not negotiable)
Key Competencies and Skills:
Excellent communication skillsPersuasivenessNegotiation skillsMeet minimum productivity requirements for calls dailyManage customer accounts and callsCollection script needs to be adhered to at all timesCarry a professional conversation
Working Hours:
Rotational shifts from 15h00 PM – 04h00 AM
Company Description:
CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing our global client, in the USA.
If you are a high performing, target driven individual, with great communication and negation skills, this opportunity is for you. You will be taking inbound calls and engaging with high profile clients in the USA to help them take control and get out of high debt.
Salary: R7,500 (basic plus commission)
Attach those CV's and GOOD LUCK!!!
https://www.ditto.jobs/job/gumtree/1567136070?source=gumtree
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12min
1
DMS CAMPAIGN (Digital Media Solutions) – USA night shift
What they will be doing –Lead generation from an existing client base/Cold calling for medical insurance and other campaign
What their typical Day will look like:
Read from a scripted pitchTransfer warm leads to the USA teamWork towards exceeding transfer targetsEnsure high quality standards are adhered to
Candidate requirements:
12 months outbound sales/customer service/Retentions/debt collection/tele sales/lead warming/insurance sales experience (Not essential but preferred)International outbound experience with sales/customer service (Not essential but preferred) Lead generation experience (as a duty)Neutral accentConfident/ PersistentMust be South AfricanMust be available immediately/ must be currently unemployed
Working hours: 16h00pm – 04:00am (night shift)
They will be working Monday – Friday plus 2 Saturdays a month (Possible)
Salary: R 40 per productive hour, shift and travel allowance provided and incentives.
Will be office based: Newspaper House,122 St Georges Mall, Cape town city center, 7925, 2nd floor
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/288950514?source=gumtree
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38min
1
BUSINESS ANALYST (Finance)
Introduction:A forward thinking and innovative med-tech company situated in Pretoria East is seeking a dynamic Business Analyst with at least 3 years’ experience to become an integral part of the team.
Job purpose: The Business Analyst will take ownership of assigned products in the financial department. They will be responsible to handle project aspects including business models, specifications, budgets and financial models, progress tracking, management of resources and team capacity. They will increase company profitability by driving success by designing efficient and scalable systems/initiatives and ensuring on-time and on-budget delivery thereof.
REQUIREMENTS
Minimum education (essential):• BCom Financial related Degree /• Bsc Information Technology /• BEng Industrial Engineer
Minimum applicable experience (years):• 3-4 years minimum
Required nature of experience:• Business Analysis and project management within the financial services/debt collecting/finance industry• Development of projects, initiatives and system specifications• Business intelligence• Reporting on data• Requirement gathering and documentation• Project Management
Skills and Knowledge (essential):• Excellent computer proficiency (especially in MS Office Excel).• Report and proposal writing skills.• Business Process design.
COMPETENCIES
Essential Competencies:• Examining information• Documenting facts• Providing insights• Making decisions• Managing tasks• Producing output• Taking action• Pursuing goals
Important Competencies:• Adopting practical approaches• Exploring possibilities• Convincing people• Articulating information• Directing people• Conveying self-confidence• Showing composure• Resolving conflict• Embracing change• Inviting feedback• Meeting timescales• Checking things
KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES
Business Analysis 60%• Collections portfolio analysis and monitoring (incl. roll rates, LGD’s and PD’s, propensities, forecasting of collections and cash flows.• Craft and implement financial collections strategies and processes.• Data management, integration and architecture to enable rapid and accurate reporting across multiple systems.• Agent performance, efficiency and effectiveness analysis and reporting.• Multi-task on a suite of projects and strategies, all within different stages of development and implementation.• Create SOP and be...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDQxMjg4NDEwP3NvdXJjZT1ndW10cmVl&jid=1244772&xid=2441288410
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40min
1
DMS CAMPAIGN (Digital Media Solutions) – USA night shift
What they will be doing –Lead generation from an existing client base/Cold calling for medical insurance and other campaign
What their typical Day will look like:
Read from a scripted pitchTransfer warm leads to the USA teamWork towards exceeding transfer targetsEnsure high quality standards are adhered to
Candidate requirements:
Matric 12 months outbound sales/customer service/Retentions/debt collection/tele sales/lead warming/insurance sales experience (Not essential but preferred)International outbound experience with sales/customer service (Not essential but preferred) Lead generation experience (as a duty)Neutral accentConfident/ PersistentMust be South AfricanMust be available immediately/ must be currently unemployed
Working hours: 16h00pm – 04:00am (night shift)
They will be working Monday – Friday plus 2 Saturdays a month (Possible)
Salary: R 40 per productive hour, shift and travel allowance provided and incentives.
Will be office based: Newspaper House,122 St Georges Mall, Cape town city center, 7925, 2nd floor
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/872251360?source=gumtree
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44min
1
Inbound Debt Sales Consultant Meet the minimum requirements for daily calls
What you need:2 years debt sales experience Must have worked on a international campaignsHigh proficient in English written and verbalMust have neutral accentKnowledge of debt collection techniques and Lead genNegotiation skills needed
Basic salary R7000 + ComTransportation is provided Rotational night shift Fantastic growth and opportunities await.
https://www.ditto.jobs/job/gumtree/4265099442?source=gumtree
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1h
1
A top Company in the banking industry is looking for an experienced Debt Review agent, who is comfortable with working rotational shifts and alternate Saturdays and Public holidays.
Requirements
MatricNQF Level 5 Banking creditsAt least 2 years' experience in Debt Review.Must have full knowledge of Debt Review (from liaising with debt collection agencies to Dealing with insolvency and Sequestrations)Regulatory Exam RE5 will be advantageous.Must come from one of the top banks.Must be great at objection handling.Must have excellent English Communication.
Must be available to start Immediately.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTQ4ODcxNDc4P3NvdXJjZT1ndW10cmVl&jid=1684884&xid=1948871478
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1h
1
Inbound Debt Sales Consultant Meet the minimum requirements for daily calls
What you need:1 years debt sales experience Must have worked on a international campaignsHigh proficient in English written and verbalMust have neutral accentKnowledge of debt collection techniquesNegotiation skills needed
Basic salary R75000 increased to R8500 Transportation is provided Hours are 3pm to 4am Fantastic growth and opportunities await.
https://www.ditto.jobs/job/gumtree/2726505884?source=gumtree
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1h
1
Role: Debt Collecting (UK Utilities)
Please apply to - melanie@abcworldwide.com
Assist clients telephonically with utility bills and outstanding debt. Advise and set payment plans and various packages that suit their needs. Promoting the sale of various types of utility services. Dealing with conflict resolution and providing service delivery.
Brief Job Description
Call handling, customer support and service deliveryCollections – great negotiating skillsExcellent communication skills both verbally and writtenComputer literacy – update systems accurately with relevant informationClient resolution skills – able to resolve client queries timeously
Competencies & Skills
Grade 12Minimum of 6 months experience as a debt collections/customer service agent/ sales experienceMust be available to work rotational shifts, weekends, and public holidays in line with client requirementsClear Credit and criminal record check
Remuneration
Basic Salary, Medical aid contribution, contribution towards Provident FundIncentives based on performance
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDg4NzMxMzI0P3NvdXJjZT1ndW10cmVl&jid=1328343&xid=2488731324
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1h
1
Are you an experienced Pre Legal Collection / Recoveries Agent (Credit Cards / loans) who have worked at one of the TOP 4 Banks in SA. If you are ready for a new career adventure and available for a 3 month contract in Sandton, please do read further.....
Will not consider candidates who have not worked at the bank directly.
MUST BE FAIS compliant - RE 5 OR Relevant qualification for BANKING FAIS credits
Portfolio only consists of credit cards
Perform the full collection process
Capture client information on the system and make notes after calls conducted to debtors
Manage early stage collections
Deal with inbound and outbound calls
Know how to work from a dialler or worklist
Deal with TOP banking clients on a daily basis
Be very professional
Work towards achieving target so you can qualify for cash incentives
Be available immediately for a 3 month contract at a Top leading Bank
Must have worked as a Collection Agent / Recoveries Agent with at least 2 - 4 years' experience on credit card collections / loans, working at a BANK. Must have done early stage collections, must have been exposed to inbound and outbound calls
Have a great track record
Must have contactable references, clear criminal record, clear credit history to be considered (This means no missed payments on accounts, handovers, judgements, debt review)
Able to work shifts and weekends
Need to have reliable transport
Computer literate
Bubbly
Energetic
Articulate well
Deadline driven
Customer orientated
Solution driven
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTM2MDYxNjg3P3NvdXJjZT1ndW10cmVl&jid=355089&xid=3136061687
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1h
1
Minimum requirements: (Qualifications and Experience)
Grade 12Proficient in MS OfficeProficient in MS PowerPointRelevant Tertiary qualification (added advantage)Numerically orientatedAdvanced proficiency level with Microsoft ExcelBasic statistics knowledgeNobel University
Job description:
Keep dialer downtime to a minimum and ensure any issues are communicated to IT & General Management immediately.Create a dashboard of unique campaign performance metrics, set performance benchmarks/thresholds and monitor and report back on outcomes.Manage dialer functionality including blended, inbound and outbound campaigns.Deliver effective dialing strategies to enhance the success of multiple outbound campaigns.Monitoring the team and agent performance through blended/dialer system and maintain maximum productivity with minimum idle time.Daily performance reporting delivered to the operation.Optimize call abandon rate.Oversee average call duration and identify anomalies for further investigation and review.Providing analysis to the Operations Leadership help increase performance and productivity across the floor.Present, explain and gain support for changes to the dialer strategies or processes based on analysis.Analyze data files and best dialing times to keep the operation as productive as possible.Constant monitoring of agent activity to ensure maximum productivity is achieved.Pacing strategy utilized for campaigns where necessary.Maintenance of dialer templates and provision of these to the business where necessary.Proactive dialer feedback to Team Managers to provide an accurate picture of dialer activity.Continually analyze campaign and agent performance to identify opportunities to increase contact rates and subsequent rpc’s.Meet deadlines for reporting and that the reports are accurate and presented to highest standards.
Required work minimum experience;
3 years previous Dialler knowledge or 3 years Risk (Campaign) knowledge
Technical and behavioral competencies required:
Technical:
Ability to oversee a Retail OR Bank OR Specialized Lending OR Telco OR Public Sector dialing strategy framework, and provide campaign insights to validate vertical strategy.Good knowledge and understanding of:CollectionsNational Credit ActDebt Collector ActAbility to define own contribution in the context of overall business performance.Ability to provide Industry/best practice insights into dialing strategy to facilitate Grou...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTExODY5NDE1P3NvdXJjZT1ndW10cmVl&jid=1080499&xid=1111869415
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1h
1
Debt Collector x 2
Based in Tygervalley
Temp until 21 December 2023 and then perm in January 2024
Experience required:
Good people skills and the ability to engage professionally with distressed debtors.2 Call Centre experience, Inbound and or Outbound.Debt Collections – negotiations.Worked with people telephonically or face to face.3 years debt collecting experience.
Job Requirements/Objectives:
Work Predictive dialer to deliver quantity and most importantly quality.Target driven and highly competitive.Meet the minimum level of productivity standards on an hourly, daily, weekly, and monthly basis whilst maintaining high levels of quality.Achieve the required monthly team target.Prevent Legal Action.Educate debtor on consequences of non-payment.Continuously develop personal skill that will improve capability to add value to the business.Rehabilitate debtors by providing options and alternative solutions as instructed by our clients.Flexible in working hours.Multitask and navigate between different systems.Able to work from home if and when required.Accurate and comprehensive recording of all debtor interaction and matter events.Always maintain debtor information in a current state and adhere to protection of personal information.Clear and professional communication with all stakeholders.Strong adherence to reputation risk standards.
Behavioural Competencies:
Able to plan and organize effectively.Has a well-developed problem-solving capabilitiesDisplays high energy levels.Ability to absorb pressure well.Ability to constructively manage conflict and disputes. Highly results and action oriented. Acts on own initiative without being prompted. Works well autonomously. Contributes within team. Ability to execute promptly and accurate at the same time. Ability to work in a disciplined manner and for long periods of time without interruption. Assertive personality.Integrity, loyal, punctual, trustworthy – no irregular absenteeism or late coming habits. Fast learner, adaptable to constant change. Able to handle different managerial styles and constructive criticism.Self-motivated. Professional always, adhere to dress code and company policies.
Basic Salary + Uncapped commission
Hours of work: 07h45 - 16h00
NO WEEKEND WORK
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDY4MjQyMjg0P3NvdXJjZT1ndW10cmVl&jid=1755027&xid=1468242284
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2h
A dynamic small Debt Collecting
Company is looking for an enthusiastic, friendly person with exceptional
interpersonal skills to grow with the company.
Key Responsibilities are:
· Excellent communication skills
· An enquiring mind
· Ability to problem solve
· High degree of patience and
tolerance
· Self-motivated
· Strong customer orientation
· Computer Literate (word and
excel)
· Negotiation skills
· Good listening skills
· A team player with great attitude
· Bilingual
· Previous tracing experience
preferred.
8h
1
X6 Positions Available
We
are a small debt collection agency seeking very dedicated field workers in the
following areas in Cape Town : Northern & Southern Suburbs + CPT CBD.You
will be required to Trace our respective debtors at their place of work. All
you do daily is to drive to a work address to make an arrangement with the
account holder. That's All! How easy is that? Extensive training will be done
to cover more concepts about the requirements of this job.Your
own reliable vehicle is required + Valid Drivers License
5
years experience in a sales driven background, if less and you and reckon you
will excel in this job , please still apply. Matric and post
qualification will be an added advantage.Personality
characteristics required for this job are as follows :
Find
it easy to start a conversation with people
You
must sound and look professional
You
must be a self starter & very energetic
You
must be well organized and neat as you will be working with files Basic
salary R5000
Weekly
Fuel Allowance
Fortnighly
Comission Payout
Data
and voice minutes Send
your cv to hr@b9debt.co.zaNB:
PLEASE DO NOT APPLY IF YOU DO NOT HAVE A VEHICLE!!!!!!!
1d
1
X6 Positions Available
We
are a small debt collection agency seeking very dedicated field workers in the
following areas in Cape Town : Northern & Southern Suburbs + CPT CBD.You
will be required to Trace our respective debtors at their place of work. All
you do daily is to drive to a work address to make an arrangement with the
account holder. That's All! How easy is that? Extensive training will be done
to cover more concepts about the requirements of this job.Your
own reliable vehicle is required + Valid Drivers License
5
years experience in a sales driven background, if less and you and reckon you
will excel in this job , please still apply. Matric and post
qualification will be an added advantage.Personality
characteristics required for this job are as follows :
Find
it easy to start a conversation with people
You
must sound and look professional
You
must be a self starter & very energetic
You
must be well organized and neat as you will be working with files Basic
salary R5000
Weekly
Fuel Allowance
Fortnighly
Comission Payout
Data
and voice minutes Send
your cv to hr@b9debt.co.za
NB:
PLEASE DO NOT APPLY IF YOU DO NOT HAVE A VEHICLE!!!!!!!
1d
1
Call Centre Agent Salary: Up to R8 000 per monthOur client in the financial services industry is seeking a Call Centre Agent for their offices in Silverlake''s who has experience within the loans or debt collections industry.Minimum requirements:MatricReliable own transportationPrevious Debt Collection or loans industry experience within a call center environmentComputer literate (MS Office and Excel)Strong customer service backgroundAbility to multi-taskStrong interpersonal skillsExcellent communications skillsFully Bilingual in Afrikaans and English (third language will be beneficial)Working Hours: Monday – Friday 8am – 4pmDuties will include but is not limited to:Telephonic debt collection of outstanding accounts for company providing negotiation to with clients on accounts in arrearsEffective communication and negotiation to ensure successful commitments to payFollow- up daily on progress of the PTP’sUpdating and status management of all clients’ accounts on system softwareTaking inbound callsMaking outbound callsGranting loans through the call centerScreening customers for loan approvals#CallCentreAgent #DebtCollections #FinancialServices #jobsearch #jobopportunity #hiring #lookingforstaff #communicationskill #careeropportuntiy #silverlakesjob #recruitment #recruiting #recruitmentagency #handpickedrecruitmentsa
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcwNjMyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1178666&xid=1109_70632
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2y
1
Minimum requirements: Provide support to Credit Risk Advisors, and guidance to the credit risk teamImprove customer cash flow and minimize risk by proactively recovering any outstanding debtLiaising Internally and Externally: Clients, Attorneys, Tracing Agents, strategic partnersNQF qualification/diploma or degree will be an advantage3-5 years experience in debt collection or credit control2-3 years experience with Credit InsuranceExperience in a Legal firm will be an advantage Consultant: Mellissa Rambally - Dante Personnel Johannesburg
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzUxNjcwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188204&xid=1108_51670
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2y
The Candidate must have at least 3 years experience, possess computer literacy and a strong personality while maintaining professionalism and compassion at all times. Excellent verbal and written communication skills are a must.RequirementsBe target driven with experience in working with targets and tight deadlines.Computer Literacy a MUSTAttention to detail;Able to work under pressure as well as independently to take own initiative;Maintain a professional attitude when faced with difficult debtors;MUST be able to work in a team;Neat and well-groomed appearance.Responsibility· Contact debtors and claim outstanding debts. You will be responsible for recovering the money owed in as little time as possible to reach ongoing monthly targets.· Keep track of assigned accounts and identify outstanding debts.· Plan a personal course of action to recover outstanding payments.Negotiate payoff deadlines or payment plan.Investigate and resolve discrepancies.Add and update notes timeously on the system daily.Achieve your daily, weekly and monthly tasks and targets.Basic Salary plus excellent commission and incentive structures.Please send no longer than 3-page CV with PHOTO to:Email: marinda@amicadebt.co.za or info@amicadebt.co.za
7d
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