Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Jobs
Filter & refine
Clear All
Results for Find Customer Serivce Jobs in South Africa
1
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Customer Support Agent - Team Leader position has become available within the support centre.Responsibility:This critical role is to ensure customer standards are met for the business. The successful candidate will be responsible for leading a highly dynamic team that is responsible for customer queries. The incumbent will ensure the team executes all queries and ensures these are resolved timeously and to a high degree of quality.
• Ability to lead and manage a high performing contact centre team.
• Required to work independently as well as part of various teams and take on projects in addition to the daily day job.
• Knowledge of contact centre platforms.
• Working knowledge on staffing and shift work.
• Provide sound customer service within a technical product environment.
• The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.
• Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand.
• Ability to meet team targets.
• A critical thinker and good problem-solving ability.
• be comfortable working in a fast-paced environment.
• Ability to multitask.
• Ability to manage stakeholder expectations.
• Strong written and verbal communication skills
Candidate Requirements:
• Experience and Qualifications:
• Matric
• Tertiary qualification (advantageous)
• Previous contact centre experience
• Clear Credit and Criminal Record
Required Skills:
Administration: 1 - 2 years
Management experience – 2 years or more
Customer service – 3 years or more
Market related salary with company benefitsJob Reference #: CustomerSupportteamleader150923 Consultant Name: Recharger Recruitment
26min
1
Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Technical Customer Support Agent - Electrical position has become available within the support centre.Responsibility:The successful candidate should possess the following:
• Knowledge and understanding of electrical wiring.
• Ability to efficiently engage with clients on general queries and support via email, WhatsApp and telephonically.
• Effectively provide clients with Municipal Electricity tariff rates
• Attention to detail.
• Ability to multi-task and ensure all queries are managed and resolved timeously.
• General administrative duties
• Ability to effectively work within a team as well as alone.
• Ability to work effectively with minimal supervision.
Candidate Requirements:
• Matric
• Must be computer literate.
• Basic Qualification in Electrical Engineering
• Customer service / call centre / general administration experience (advantageous)
• Ability to work weekends, public holidays and shifts.
• Clear Credit and Criminal Record
Required Skills:
Electrical Wiring – 1 year or less
Administration – 1 year or less
Market related salary with company benefits
Job Reference #: TechnicalCustomerSupportAgentElectrical150923Consultant Name: Recharger Recruitment
26min
1
Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Legal Administrator - Customer Support Position has become available within the Support Centre, to complete legal administrative responsibilitiesResponsibility:• The successful candidate will be responsible for, giving pro-active, professional, competent and effective legal support.
• The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.
• Required to work independently as well as part of various teams and take on projects in addition to the daily day job.
• Strong written and verbal communication skills, with leadership capability.
• Provide legal advisory support, guidance, and information for all business units as well as the strategic support group on legal matters,
• Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand.
• Knowledge of regulatory / commercial laws
• A critical thinker and good problem-solving ability
• Ability to work individually or as a team.
• be comfortable working in a fast-paced environment.
Candidate Requirements:
• Experience and Qualifications:
• Matric
• A bachelor’s degree in law – LLB or similar (Advantageous)
• Post articles experience – 1 - 2 years (Advantageous)
• Clear Credit and Criminal Record
Required Skills:
• Administration: 1 -2 years
• Commercial Law – 1 year or less
• Post articles – 1 – 2 years
Market related salary with company benefits
Job Reference #: CustomerSupportLegalAdministrator150923
26min
1
Key Responsibilities:-Respond professionally to clients via chat, email & phone queries. Skills, Knowledge, and Experience:-Ability to speak and communicate fluently in English & Dutch. Salary:-R30 000 Basic + Commission structure Location:-Cape Town City or Claremont (hybrid role) Industry:-Telecommunication To apply kindly send your updated CV to info@jai.co.za
2h
5
We do appliances services repairs washing machines fridges freezers microwaves stoves we do your job nicely until it's done call number 0681813591
5h
Recruiting exceptional Call Centre sales Development representativesDo you have what it takes to join our high-performing call center? We are in the process of hiring a team of dynamic Sales Development Representatives.This is a work from home position. and the position will involve Cold-Calling top business executives and scheduling appointments with them.To be considered for this role, you must have:A Quiet workspace free from interruptionsA Reliable laptop High-speed internet. Additionally, we require candidates with prior experience in cold-calling or sales.If you are excited by this opportunity and ready to join our team please send us your details via our WhatsApp line.
8h
1
Our client specialises in end-to-end engagement solutions using a holistic approach that connects employees, sales and channel partners, and customers. They are recruiting for an experienced and motivated Support Consultant to join their dynamic team at their Westlake office.
Responsibilities:
• Answer and/or initiating customer interactions, responding to customer needs in a professional, service-orientated manner
• Constantly meeting organizational service level agreements by taking appropriate actions to resolve customer queries
• Assess customer concerns by eliciting the relevant and sufficient information to enable an accurate, appropriate and timely resolution
• Follow appropriate procedures providing solutions to all customer interactions, tailored to the needs of the individual customer
• Provide feedback to the customer on actions taken to ensure appropriate magical levels of customer service
• Remain current with product, system, process and policy knowledge
• Escalate complex problems and difficult situations when required
• Diffuse difficult situations and managing the flow of the call and maintaining control all while navigating the necessary business systems
• Check customer details to ensure accuracy and relevance to the service interventions
Qualification and Experience:
• Good verbal (English, Zulu, Sotho and Xhosa) and written communication and customer service skills
• Attentive listener with a professional approach
• Good attention to detail and data accuracy
• Adaptable and flexible, adapts style to align to cultural differences
• Knowledge of standard rules, procedures, and operations within a contact Centre environment
• Ability to solve basic problems which may be varied but similar
• Ability to fact find to gain a full understanding of an issue and consider most appropriate response
• Ability to work effectively in a team to support the achievement of objectives
• Demonstrates the ability and passion to learn
• Matric or NQF Level 4
• Minimum one-year high pressured customer service environment
• Experience with the prompt resolution of complaints Salary: Market related
Working hours: 08:00 17:00 Monday to Friday, Saturday 08:00 to 12h00
Location: Head Office based in the Westlake area
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202609 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants a...Job Reference #: 202609
23d
1
Job descriptionLooking for a target driven and enthusiastic Salesman to join our office in Kuilsriver. The purpose of this position is to meet all sales targets and maintain great customer satisfaction at all times. The successful candidate would need to have good communication. This position reports to the Owner. Key Performance Indicators will include, but not limited to; • Manage customer/counter sales and ensure that optimal customer potential is achieved. • Achieve the sales target set • Plan, forecast and report on sales potentials by customers. • Report all customer information regarding delivery sales and account problems. • Achieve revenue targets and ensuring that new business is generated by growing customer base • Build and strengthen customer relationships. • Receive inbound customer sales inquiries • Provide quotations, product and service information • Provide support and pricing details in response to inbound enquiries • Assist Owner with daily running of business. Arrange deliveries ,collections and admin.Fast learner. Preference code 8 Drivers license. Sober Habits. Previous experience in Building/construction industry would be advantagesJob Type: Full-timeSalary: From R5000.00 per monthAbility to commute/relocate:CV can be send to rzhirerepairs@gmail.comI AM INTERESTED WILL NOT BE EXEPTED MUST SEND CV .Language:English / Afrikaans (Preferred)
1d
12
I'm very experienced on this job for 4 years
4d
1
Hardware Counter Sales RepResponsibility:Hardware Counter Sales Rep. R10 000 CTC. Umhlanga. High energy, customer focused individual who works well as part of a team. Previous experience in a hardware or technical environment required. Able to engage customers and meet and exceed sales targets through effective communication. Process orders promptly and resolving customer enquiries. Well presented and proactive individual. No credit or criminal records. Able to work on a Saturday.
If you do not receive a response from us within two weeks of applying, please consider your application unsuccessful.Salary: R10 000 CTCConsultant Name: Nicki Bigham
8d
Customer service agents, receptionist, shipping admin clerks wanted email your cv to hr.peoplecorpsa@gmail.com
8d
Greenpeace Vehicle Testing Station is looking for an Examiner of Vehicles.We offer comprehensive vehicle testing services. Our facility is equipped to handle evaluations for all vehicle types, ensuring compliance with industry standards. Core Responsibilites:- Coordinate administrative tasks to support all testing functions efficiently.- Conduct vehicle inspections by driving them over inspection pits.- Thoroughly examine motor vehicles to determine roadworthiness and issue fitness certificates as necessary.- Enforce adherence to SABS codes and provide policy recommendations as appropriate.- Calculate wear and tear of vehicles for documentation purposes.- Verify engine and chassis numbers and ensure clearance through SAP systems.Minimum requirements:Examiner of Vehicles Diploma2- 3 years experienceAbility to CommuteNo criminal recordLocation: Babelegi, Hammanskraal. Send CV, qualifications and cover letter to: welheminahbodiba@gmail.com. Join our team if you're skilled in automotive safety and value professionalism.
8d
1
Wedding and Events Co-OrdinatorResponsibility:Wedding and Events Co-ordinator. R19 000 + Live In Accommodation + 13th Cheque. Pretoria East. Confident and highly responsible individual with experience in running weddings, events, conferences and corporate functions from beginning to end. Excellent people skills with ability to problem solve. Mature approach with excellent attention to detail. High energy with positive outlook. Able to work weekends and late hours. Own car and drivers license essential.
If you do not hear back from us within 2 weeks of applying - please assume that your application was unsuccessful.Salary: R19 000 + AccommodationConsultant Name: Nicki Bigham
9d
2
We are a food distribution company in Montague Gardens and are looking for a self-motivated individual to join our team, to capture and invoice sales.The role requires experience in Sage Pastel, or similar accounting package. We also require matric minimum with sufficient, relevant work experience, but a tertiary qualification is advantageous.This is a sometimes fast-paced, team environment, so it is essential to be able to work as part of a team.Please send through your CV if you think you are suitable for the role, to: applications@dingho.co.zaOnly short-listed candidates to be contacted.
10d
APPLY HERE : https://forms.gle/C3TtyyJpuoERtaxD6We are looking for positive and enthusiastic customer service representatives to work for our clients. In this role you will be the first point of contact for customers, while also building and nurturing relationships.Expectations & Responsibilities:- Send a daily report about various tasks.- Manages inbound and outbound calls.- Respond to customer questions via email and live chat.- Follow communication “scripts” when handling different topics.- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.- Updating processes and other general administrative tasksRequirements (these will help you go really far):- Knowledge of applications & search engines like (this is advantageous): Google, IE, Bing, Microsoft Applications, Google Applications- Able to use communication platforms like Skype, WhatsApp, Telegram, Slack, Hangouts, FB messenger- Able to build rapport with clients and potential customers- Excellent English verbal and written communication skills- Self-motivated and eager to take on any challenge thrown your way- Ability to work in a fast-paced, challenging environment- Energetic with a positive and friendly attitude
10d
Travel & Tours firm seeks a bilingual receptionist / secretary..Duties include:Switchboard and Reception Dictaphone typingGeneral administrative dutiesRequirements:BilingualComputer Literacy (word and outlook)Reasonable typing speedWorking hours: 08h00 - 16h30 Salary: R8 500-R9 000 per monthThe duties are as follows: The bulk of your duties will be to answer the switchboard and forward all calls accordingly.Take proper messages and email to relevant staff members Great all guests in a professional manner and see to their needs Order stationery and call for any maintenance and repairs issue eg. Telkom, Eskom etc Assist with admin duties for various business areas and any other relevant duties that arerequired from time to time.Candidate Requirements A Matric certificate Proficient in MS Word, Powerpoint, Excel and Outlook Well spoken and fluent in English and preferably be able to speak Afrikaans and Zulu as well As you will be the first point of call for our clients you must also be well groomed at alltimes Must be in by 8:45am everyday and leave after 5:00pm every dayLooking for a well spoken individualComputer knowledgePatient and kind personalityBasic admin skillsWell presented manner and natureGood communication skillsPlease attach CV to the Email (infoenetoffice@consultant.com)and send WhatsApp 27730968584
18h
Job description - JOB IS BASED IN BURGERSFORTPlease read the advert CAREFULLY. Do not apply if you do not have the following.**1. Debt Collections Experience *4 YEARS * But not a must.**2. Own Vehicle****3. Own Laptop**Please read the advert CAREFULLY. Do not apply if you do not have the above.Job DescriptionYou are given a daily list of matters that must be Traced.The approach we use to trace as the company is via place of employment and place of residence.We will give you a list of matters with confirmed employment which you must trace daily.Your RoleYou are required to trace the Debtor at hand by visiting them at their place of workplace.You will need to consult the debtor in question about their account.At the end of the consultation process, a payment arrangement must be done, and a debit order arrangement scheduled.You will be paid commission for all successful matters (up to R150.00 for a paying matter)e.g. if you have 200 accounts that paid, you will receive R150.00 x 200.You will have a basic salary + petrol allowance R2000 + internet access (all this tobe discussed)You must always dress formally.You must have a clean credit and criminal record.You MUST have a valid Driver’s LicenseYou will need to be able to travel daily to regions such as Durban and surrounding areasPLEASE DO NOT SEND ME YOUR CV IF YOU DO NOT HAVE THE ABOVE EXPERIENCE.Job Type: Full-timeSalary: From R7 500,00 per monthAbility to commute/relocate:Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (Preferred)Application Question(s):You must have your OWN Vehicle. Any Vehicle as long as you are able to visit clientsExperience:Debt Collections: 2 years (Required)Willingness to travel:100% (Required)
11d
Bayteck, a National Company requires a Key Accounts Administrator
person at its branch in Midrand, Gauteng who will be responsible
for all the administration of the Key Account Clients at the branch.
Requirements are:
Minimum
of 1 years’ experience working on PastelEfficiency
in office administration.Knowledge
of Ms Office (Excel, Word, Pastel, and Outlook.All
the switchboard / reception functions and duties but will also include
other proportionate duties such as certain sales and certain debtors’
functions. Previous
experience in Data Capturing, Sales (Tele Sales), and Debtors will be
advantageous. Position
will entail dealing with Key Account customers, handling all the sales
related thereto as well as controlling each such client’s debtors’ book in
the required age brackets.Ability
to multi-task and manages time effectively and adapt quickly to changing
priorities. Must
be able to work under pressure.Effective
team working skills.Excellent
Communication Skills Bilingual
(Afrikaans and English)Precise
attention to detailMust
have telephone etiquette.Self-MotivatedWell
Organised
Send CV to pagejl@bayteck.co.za with "MID-Admin” as reference.
13d
We are looking for the mature lady who is results driven to represent small agency in Benoni...must have good communication skills to actively enhance our rental division... In house training given....Must be computer literate..Car essential.....Basic plus commission...petrol and.cell allowance.contact stafffinders@mweb.co.za 2 page CV only suitable applicants will be contacted
13d
1
Property24 has a vacancy for a Support Consultant in its Newlands, Cape Town office. If you are self-managed, detail-oriented and customer-focused this is the role for you! In return for your first class service to customers you will receive all needed training and development, a challenging career in Customer Service and work with an established team of like-minded individuals within an industry leader. Our employment equity goals will be taken into account in our selection processRequirements:MatricCustomer support experienceA+ advantageousExcellent communication skills in English - basic Afrikaans advantageousGood working knowledge of Windows and Microsoft OfficeThe ability to grasp and understand IT and technical conceptsResponsibilities:Provide friendly and efficient support to customers via telephone/emailAccurately record and document activity through the ticket systemEnsure effective communication with customers, colleagues, and managementPerform adhoc functions, projects, trainingDoes this sound like you:Resourceful with strong sense of urgencyFriendly and helpfulExcellent telephone mannerAbility to take initiative and solve problemsGood time management skillsAbility to work under pressureYou like to share knowledgeQuick learner and comfortable tin a dynamic IT environmentPlease forward your CV via Gumtree or to careers@property24.com.Should you not hear from us with a week, then please consider your application unsuccessful
15d
Save this search and get notified
when new items are posted!