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1
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Customer Support Agent - Team Leader position has become available within the support centre.Responsibility:This critical role is to ensure customer standards are met for the business. The successful candidate will be responsible for leading a highly dynamic team that is responsible for customer queries. The incumbent will ensure the team executes all queries and ensures these are resolved timeously and to a high degree of quality.
• Ability to lead and manage a high performing contact centre team.
• Required to work independently as well as part of various teams and take on projects in addition to the daily day job.
• Knowledge of contact centre platforms.
• Working knowledge on staffing and shift work.
• Provide sound customer service within a technical product environment.
• The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.
• Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand.
• Ability to meet team targets.
• A critical thinker and good problem-solving ability.
• be comfortable working in a fast-paced environment.
• Ability to multitask.
• Ability to manage stakeholder expectations.
• Strong written and verbal communication skills
Candidate Requirements:
• Experience and Qualifications:
• Matric
• Tertiary qualification (advantageous)
• Previous contact centre experience
• Clear Credit and Criminal Record
Required Skills:
Administration: 1 - 2 years
Management experience – 2 years or more
Customer service – 3 years or more
Market related salary with company benefitsJob Reference #: CustomerSupportteamleader150923 Consultant Name: Recharger Recruitment
6h
1
Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Technical Customer Support Agent - Electrical position has become available within the support centre.Responsibility:The successful candidate should possess the following:
• Knowledge and understanding of electrical wiring.
• Ability to efficiently engage with clients on general queries and support via email, WhatsApp and telephonically.
• Effectively provide clients with Municipal Electricity tariff rates
• Attention to detail.
• Ability to multi-task and ensure all queries are managed and resolved timeously.
• General administrative duties
• Ability to effectively work within a team as well as alone.
• Ability to work effectively with minimal supervision.
Candidate Requirements:
• Matric
• Must be computer literate.
• Basic Qualification in Electrical Engineering
• Customer service / call centre / general administration experience (advantageous)
• Ability to work weekends, public holidays and shifts.
• Clear Credit and Criminal Record
Required Skills:
Electrical Wiring – 1 year or less
Administration – 1 year or less
Market related salary with company benefits
Job Reference #: TechnicalCustomerSupportAgentElectrical150923Consultant Name: Recharger Recruitment
6h
1
Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Legal Administrator - Customer Support Position has become available within the Support Centre, to complete legal administrative responsibilitiesResponsibility:• The successful candidate will be responsible for, giving pro-active, professional, competent and effective legal support.
• The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.
• Required to work independently as well as part of various teams and take on projects in addition to the daily day job.
• Strong written and verbal communication skills, with leadership capability.
• Provide legal advisory support, guidance, and information for all business units as well as the strategic support group on legal matters,
• Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand.
• Knowledge of regulatory / commercial laws
• A critical thinker and good problem-solving ability
• Ability to work individually or as a team.
• be comfortable working in a fast-paced environment.
Candidate Requirements:
• Experience and Qualifications:
• Matric
• A bachelor’s degree in law – LLB or similar (Advantageous)
• Post articles experience – 1 - 2 years (Advantageous)
• Clear Credit and Criminal Record
Required Skills:
• Administration: 1 -2 years
• Commercial Law – 1 year or less
• Post articles – 1 – 2 years
Market related salary with company benefits
Job Reference #: CustomerSupportLegalAdministrator150923
6h
1
Key Responsibilities:-Respond professionally to clients via chat, email & phone queries. Skills, Knowledge, and Experience:-Ability to speak and communicate fluently in English & Dutch. Salary:-R30 000 Basic + Commission structure Location:-Cape Town City or Claremont (hybrid role) Industry:-Telecommunication To apply kindly send your updated CV to info@jai.co.za
7h
1
Job descriptionLooking for a target driven and enthusiastic Salesman to join our office in Kuilsriver. The purpose of this position is to meet all sales targets and maintain great customer satisfaction at all times. The successful candidate would need to have good communication. This position reports to the Owner. Key Performance Indicators will include, but not limited to; • Manage customer/counter sales and ensure that optimal customer potential is achieved. • Achieve the sales target set • Plan, forecast and report on sales potentials by customers. • Report all customer information regarding delivery sales and account problems. • Achieve revenue targets and ensuring that new business is generated by growing customer base • Build and strengthen customer relationships. • Receive inbound customer sales inquiries • Provide quotations, product and service information • Provide support and pricing details in response to inbound enquiries • Assist Owner with daily running of business. Arrange deliveries ,collections and admin.Fast learner. Preference code 8 Drivers license. Sober Habits. Previous experience in Building/construction industry would be advantagesJob Type: Full-timeSalary: From R5000.00 per monthAbility to commute/relocate:CV can be send to rzhirerepairs@gmail.comI AM INTERESTED WILL NOT BE EXEPTED MUST SEND CV .Language:English / Afrikaans (Preferred)
2d
12
I'm very experienced on this job for 4 years
4d
Greenpeace Vehicle Testing Station is looking for an Examiner of Vehicles.We offer comprehensive vehicle testing services. Our facility is equipped to handle evaluations for all vehicle types, ensuring compliance with industry standards. Core Responsibilites:- Coordinate administrative tasks to support all testing functions efficiently.- Conduct vehicle inspections by driving them over inspection pits.- Thoroughly examine motor vehicles to determine roadworthiness and issue fitness certificates as necessary.- Enforce adherence to SABS codes and provide policy recommendations as appropriate.- Calculate wear and tear of vehicles for documentation purposes.- Verify engine and chassis numbers and ensure clearance through SAP systems.Minimum requirements:Examiner of Vehicles Diploma2- 3 years experienceAbility to CommuteNo criminal recordLocation: Babelegi, Hammanskraal. Send CV, qualifications and cover letter to: welheminahbodiba@gmail.com. Join our team if you're skilled in automotive safety and value professionalism.
9d
2
We are a food distribution company in Montague Gardens and are looking for a self-motivated individual to join our team, to capture and invoice sales.The role requires experience in Sage Pastel, or similar accounting package. We also require matric minimum with sufficient, relevant work experience, but a tertiary qualification is advantageous.This is a sometimes fast-paced, team environment, so it is essential to be able to work as part of a team.Please send through your CV if you think you are suitable for the role, to: applications@dingho.co.zaOnly short-listed candidates to be contacted.
10d
*Job
Opportunity: FULLY Remote Customer Service Specialist** --- **About Us:** Long standing US company committed
to delivering outstanding customer experiences. As we expand, we're seeking
enthusiastic individuals to join our remote team as Customer Service
Specialists. If you have a passion for customer satisfaction and want to grow
with a dynamic company, this opportunity is for you! Please note, this is a US
shift based opportunity for a Financial Institution> --- **Key Responsibilities:** **1. Customer Support Evolution:**- Engage in customer verifications
and assist with managing existing accounts.- Guide customers through our
website, ensuring a seamless user experience. **2. Continuous Improvement
Advocate:**- Identify and report website and
user experience issues for ongoing enhancement.- Collaborate across departments
to contribute to an exceptional customer journey. **3. Learning and Growth Path:**- Evaluate loan applications,
following established policies and contributing to decision-making processes.- Grow your skills in income
verification based on business rules. **4. Quality Excellence:**- Maintain and exceed quality
standards in customer support and income verification processes. **5. Proactive Fraud
Guardianship:**- Identify and escalate potential
fraud cases, ensuring thorough investigation according to company processes. **6. Refund Resolution:**- Process and verify refunds with
precision and adherence to company procedures. **7. Multifaceted Communication
Maestro:**- Handle diverse queues
(Applications, Emails, Telephones, Live Chat) with finesse.- Personalize responses within set
guidelines and service level agreements. **8. Financial Guidance and
Compassion:**- Identify financially vulnerable
customers, providing support and relevant information.- Manage vulnerable customers
transparently and fairly, following company procedures and forbearance
policies. --- **Why Join Us:**- Be part of a team that values
positive customer interactions.- Embrace the flexibility of
remote work.- Opportunities for career
advancement and professional development. **Salary:**R21000 + Benefits **How to Apply:**Send your CV to
info@executivecareers.co.za with the subject line: *Remote - Customer Service Financial
Specialist.* *Note: We encourage applications
from individuals eager to embark on a journey of growth and development. If you
don't hear from us within 2 weeks, consider your application unsuccessful.*
17d
1
Are you a motivated andenthusiastic lady with a passion for sales? Do you thrive on buildingrelationships and achieving sales targets? If so, we have the perfectopportunity for you!Sales lady required for a print and design shop.Job includes but not limited to:• answering calls• responding to emails• responding to whatsapp messages• responding to messenger messages• sending quotes using quickbooks• attending to walk in clients Work precisely and have good organizational skillsKnowledge and experience of design is an added advantageWork in a print and design environment is an added advantagesales experience is a Must.Please sent CV to WhatsApp 0735588137 Message Only Or Email headoffice@staindigital.comPay: From R4500,00 per month
18d
Client
Contact Centre Services & Medical/GAP Claims Assessor
Cape Town /Southern Suburbs (Office
based during the probation period)
Salary Negotiable
on experience (R12K - R18 K CTC PM)
My
client, a leading established Long-term Insurance Corporate (Medical/Individual
Life Insurance) are looking for an experienced Client Contact Centre Service
Inbound Administrator & A Medical/GAP Claims Assessor.
Fast
paced, cutting edge – customer centric environment – providing first line support
to members re. Medical aid and Individual Life Insurance queries.
Criteria:
·
Matric minimum + MS Office literate
·
2 years exp. In Medical Aid Client
Services – Inbound Contact Centre OR Medical Aid claims processing and
administration experience
And/ Or Individual Life Policy Admin. Knowledge and
exp.
·
GAP
Claims Assessing knowledge & experience
(advantageous)
·
Excellent written
and verbal communication skills, accompanied with good negotiation skills and
effective in dealing with customers, meeting their expectations.
KPIs
As Medical/GAP
Claims Assessor
•
To
assess, verify and update all personal contact information for clients
including the Medical Aid details and latest claim.
•
Interacting
with medical aids/ medical practitioners regarding medical history and accounts
required relevant to assessing the claim. Arranging for priority claim
investigations and escalations.
•
To
assess the validity of the claim in accordance with the terms and conditions of
the client’s policy document and to make the relevant claim notes on the
system.
As Client Contact Centre Service
Consultant
To be
logged onto the Client Services inbound telephone queue and web touchpoint
•
Resolve
a minimum of 30 telephone calls per day - To strive to have zero lost calls per
day.
•
Answering
the telephone within 2 rings and resolving the client/broker query/request in a
professional and timeous manner.
•
To
respond to and resolve about 15 general/claim related correspondence queries
per day within a 24-hour turnaround time.
Please email your CV to natalie@careerdynamics.co.za
3d
looking for a sales man in a cellphone electrical shop, my contact number is 0737778666 and we are based in Fish Hoek on 78 main road.
22d
1
For experience with 14 years all will welcome
2mo
Successful company seeks the assistance of a Jnr Underwriter/ Claims Administrator with Short-term insurance (personal lines) experience. Commercial exp. is highly beneficial. Requirements: Matric, RE5 (working towards will be considered), FAIS Credits - 150, Own car, Computer literate and professional Duties: Administration of and amendments to policies. Strong customer service to liaise with clients, insurers and service providers. Strong knowledge of how to retrieve, read and understand policy schedules. Compiling quote comparisons and sorting out and assisting with claims. All related admin. and computer work.Apply:Forward CV to: wilenti@hotmail.com
3mo
7
Trust us for that job give us chance to do the best u can talk to me
4mo
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