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We are a food distribution company in Montague Gardens and are looking for a self-motivated individual to join our team, to capture and invoice sales.The role requires experience in Sage Pastel, or similar accounting package. We also require matric minimum with sufficient, relevant work experience, but a tertiary qualification is advantageous.This is a sometimes fast-paced, team environment, so it is essential to be able to work as part of a team.Please send through your CV if you think you are suitable for the role, to: applications@dingho.co.zaOnly short-listed candidates to be contacted.
17h
Century City
Results for Find Customer Serivce Jobs in South Africa
1
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Customer Support Agent - Team Leader position has become available within the support centre.Responsibility:This critical role is to ensure customer standards are met for the business. The successful candidate will be responsible for leading a highly dynamic team that is responsible for customer queries. The incumbent will ensure the team executes all queries and ensures these are resolved timeously and to a high degree of quality.
• Ability to lead and manage a high performing contact centre team.
• Required to work independently as well as part of various teams and take on projects in addition to the daily day job.
• Knowledge of contact centre platforms.
• Working knowledge on staffing and shift work.
• Provide sound customer service within a technical product environment.
• The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.
• Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand.
• Ability to meet team targets.
• A critical thinker and good problem-solving ability.
• be comfortable working in a fast-paced environment.
• Ability to multitask.
• Ability to manage stakeholder expectations.
• Strong written and verbal communication skills
Candidate Requirements:
• Experience and Qualifications:
• Matric
• Tertiary qualification (advantageous)
• Previous contact centre experience
• Clear Credit and Criminal Record
Required Skills:
Administration: 1 - 2 years
Management experience – 2 years or more
Customer service – 3 years or more
Market related salary with company benefitsJob Reference #: CustomerSupportteamleader150923 Consultant Name: Recharger Recruitment
14d
1
SUMMARY:
The Customer Service agent will assist in general customer communications.
JOB DESCRIPTION:
Position: Customer Service
Location: Century City, Cape Town area
Salary: R12,000pm plus benefits
Customer Service Position
We are an innovative company operating throughout South Africa. We pride ourselves on our ability to nurture young talent and create successful individuals. We are looking to employ someone with a winning attitude. No experience is needed as we offer Full Training.
We Offer
• R12,000 monthly salary
• Great Training
• Company Benefits
• Career Advancement
Requirements
• Have a friendly persona
• Good Communication skills
• Go getter attitude
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send up-to-date CV to: thembi@vacancyscout.co.za
If you do not hear from us within 2 weeks, unfortunately your application has not been successful.
Responsibility:General Customer CommunicationsSalary: R12000Job Reference #: Service3356
2h
2
We are a food distribution company in Montague Gardens and are looking for a self-motivated individual to join our team, to capture and invoice sales.The role requires experience in Sage Pastel, or similar accounting package. We also require matric minimum with sufficient, relevant work experience, but a tertiary qualification is advantageous.This is a sometimes fast-paced, team environment, so it is essential to be able to work as part of a team.Please send through your CV if you think you are suitable for the role, to: applications@dingho.co.zaOnly short-listed candidates to be contacted.
17h
1
Our client specialises in end-to-end engagement solutions using a holistic approach that connects employees, sales and channel partners, and customers. They are recruiting for an experienced and motivated Support Consultant to join their dynamic team at their Westlake office.
Responsibilities:
• Answer and/or initiating customer interactions, responding to customer needs in a professional, service-orientated manner
• Constantly meeting organizational service level agreements by taking appropriate actions to resolve customer queries
• Assess customer concerns by eliciting the relevant and sufficient information to enable an accurate, appropriate and timely resolution
• Follow appropriate procedures providing solutions to all customer interactions, tailored to the needs of the individual customer
• Provide feedback to the customer on actions taken to ensure appropriate magical levels of customer service
• Remain current with product, system, process and policy knowledge
• Escalate complex problems and difficult situations when required
• Diffuse difficult situations and managing the flow of the call and maintaining control all while navigating the necessary business systems
• Check customer details to ensure accuracy and relevance to the service interventions
Qualification and Experience:
• Good verbal (English, Zulu, Sotho and Xhosa) and written communication and customer service skills
• Attentive listener with a professional approach
• Good attention to detail and data accuracy
• Adaptable and flexible, adapts style to align to cultural differences
• Knowledge of standard rules, procedures, and operations within a contact Centre environment
• Ability to solve basic problems which may be varied but similar
• Ability to fact find to gain a full understanding of an issue and consider most appropriate response
• Ability to work effectively in a team to support the achievement of objectives
• Demonstrates the ability and passion to learn
• Matric or NQF Level 4
• Minimum one-year high pressured customer service environment
• Experience with the prompt resolution of complaints Salary: Market related
Working hours: 08:00 17:00 Monday to Friday, Saturday 08:00 to 12h00
Location: Head Office based in the Westlake area
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202609 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants a...Job Reference #: 202609
14d
Travel & Tours firm seeks a bilingual receptionist / secretary..Duties include:Switchboard and Reception Dictaphone typingGeneral administrative dutiesRequirements:BilingualComputer Literacy (word and outlook)Reasonable typing speedWorking hours: 08h00 - 16h30 Salary: R8 500-R9 000 per monthThe duties are as follows: The bulk of your duties will be to answer the switchboard and forward all calls accordingly.Take proper messages and email to relevant staff members Great all guests in a professional manner and see to their needs Order stationery and call for any maintenance and repairs issue eg. Telkom, Eskom etc Assist with admin duties for various business areas and any other relevant duties that arerequired from time to time.Candidate Requirements A Matric certificate Proficient in MS Word, Powerpoint, Excel and Outlook Well spoken and fluent in English and preferably be able to speak Afrikaans and Zulu as well As you will be the first point of call for our clients you must also be well groomed at alltimes Must be in by 8:45am everyday and leave after 5:00pm every dayLooking for a well spoken individualComputer knowledgePatient and kind personalityBasic admin skillsWell presented manner and natureGood communication skillsPlease attach CV to the Email (infoenetoffice@consultant.com)and send WhatsApp 27730968584
1d
1
Bayteck, a National Company requires a Key Accounts Administrator
person at its branch in Midrand, Gauteng who will be responsible
for all the administration of the Key Account Clients at the branch.
Requirements are:
Minimum
of 1 years’ experience working on PastelEfficiency
in office administration.Knowledge
of Ms Office (Excel, Word, Pastel, and Outlook.All
the switchboard / reception functions and duties but will also include
other proportionate duties such as certain sales and certain debtors’
functions. Previous
experience in Data Capturing, Sales (Tele Sales), and Debtors will be
advantageous. Position
will entail dealing with Key Account customers, handling all the sales
related thereto as well as controlling each such client’s debtors’ book in
the required age brackets.Ability
to multi-task and manages time effectively and adapt quickly to changing
priorities. Must
be able to work under pressure.Effective
team working skills.Excellent
Communication Skills Bilingual
(Afrikaans and English)Precise
attention to detailMust
have telephone etiquette.Self-MotivatedWell
Organised
Send CV to pagejl@bayteck.co.za and hr@bayteck.co.za with "MID-Admin” as reference.
1d
Job description - JOB IS BASED IN BURGERSFORTPlease read the advert CAREFULLY. Do not apply if you do not have the following.**1. Debt Collections Experience *4 YEARS * But not a must.**2. Own Vehicle****3. Own Laptop**Please read the advert CAREFULLY. Do not apply if you do not have the above.Job DescriptionYou are given a daily list of matters that must be Traced.The approach we use to trace as the company is via place of employment and place of residence.We will give you a list of matters with confirmed employment which you must trace daily.Your RoleYou are required to trace the Debtor at hand by visiting them at their place of workplace.You will need to consult the debtor in question about their account.At the end of the consultation process, a payment arrangement must be done, and a debit order arrangement scheduled.You will be paid commission for all successful matters (up to R150.00 for a paying matter)e.g. if you have 200 accounts that paid, you will receive R150.00 x 200.You will have a basic salary + petrol allowance R2000 + internet access (all this tobe discussed)You must always dress formally.You must have a clean credit and criminal record.You MUST have a valid Driver’s LicenseYou will need to be able to travel daily to regions such as Durban and surrounding areasPLEASE DO NOT SEND ME YOUR CV IF YOU DO NOT HAVE THE ABOVE EXPERIENCE.Job Type: Full-timeSalary: From R7 500,00 per monthAbility to commute/relocate:Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (Preferred)Application Question(s):You must have your OWN Vehicle. Any Vehicle as long as you are able to visit clientsExperience:Debt Collections: 2 years (Required)Willingness to travel:100% (Required)
1d
1
Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Legal Administrator - Customer Support Position has become available within the Support Centre, to complete legal administrative responsibilitiesResponsibility:• The successful candidate will be responsible for, giving pro-active, professional, competent and effective legal support.
• The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.
• Required to work independently as well as part of various teams and take on projects in addition to the daily day job.
• Strong written and verbal communication skills, with leadership capability.
• Provide legal advisory support, guidance, and information for all business units as well as the strategic support group on legal matters,
• Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand.
• Knowledge of regulatory / commercial laws
• A critical thinker and good problem-solving ability
• Ability to work individually or as a team.
• be comfortable working in a fast-paced environment.
Candidate Requirements:
• Experience and Qualifications:
• Matric
• A bachelor’s degree in law – LLB or similar (Advantageous)
• Post articles experience – 1 - 2 years (Advantageous)
• Clear Credit and Criminal Record
Required Skills:
• Administration: 1 -2 years
• Commercial Law – 1 year or less
• Post articles – 1 – 2 years
Market related salary with company benefits
Job Reference #: CustomerSupportLegalAdministrator150923
14d
1
Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Technical Customer Support Agent - Electrical position has become available within the support centre.Responsibility:The successful candidate should possess the following:
• Knowledge and understanding of electrical wiring.
• Ability to efficiently engage with clients on general queries and support via email, WhatsApp and telephonically.
• Effectively provide clients with Municipal Electricity tariff rates
• Attention to detail.
• Ability to multi-task and ensure all queries are managed and resolved timeously.
• General administrative duties
• Ability to effectively work within a team as well as alone.
• Ability to work effectively with minimal supervision.
Candidate Requirements:
• Matric
• Must be computer literate.
• Basic Qualification in Electrical Engineering
• Customer service / call centre / general administration experience (advantageous)
• Ability to work weekends, public holidays and shifts.
• Clear Credit and Criminal Record
Required Skills:
Electrical Wiring – 1 year or less
Administration – 1 year or less
Market related salary with company benefits
Job Reference #: TechnicalCustomerSupportAgentElectrical150923Consultant Name: Recharger Recruitment
14d
Bayteck, a National Company requires a Key Accounts Administrator
person at its branch in Midrand, Gauteng who will be responsible
for all the administration of the Key Account Clients at the branch.
Requirements are:
Minimum
of 1 years’ experience working on PastelEfficiency
in office administration.Knowledge
of Ms Office (Excel, Word, Pastel, and Outlook.All
the switchboard / reception functions and duties but will also include
other proportionate duties such as certain sales and certain debtors’
functions. Previous
experience in Data Capturing, Sales (Tele Sales), and Debtors will be
advantageous. Position
will entail dealing with Key Account customers, handling all the sales
related thereto as well as controlling each such client’s debtors’ book in
the required age brackets.Ability
to multi-task and manages time effectively and adapt quickly to changing
priorities. Must
be able to work under pressure.Effective
team working skills.Excellent
Communication Skills Bilingual
(Afrikaans and English)Precise
attention to detailMust
have telephone etiquette.Self-MotivatedWell
Organised
Send CV to pagejl@bayteck.co.za with "MID-Admin” as reference.
4d
We are looking for a Service Advisor to join our team and act as a liaison between our customers and Service Technicians.Responsibilities:Answer questions about service outcomes, schedule and book appointmentsCall customers to advise them about service changes or car pick-up times.Requirements and Skills:Proven work experience as a Service Advisor or similar roleA strong understanding of automotive technology and the automotive industryExcellent customer service, interpersonal and communication expertiseStrong organizational, decision making and problem solving skillsEmail: CV to admin@snyman4x4.co.za
1d
1
Property24 has a vacancy for a Support Consultant in its Newlands, Cape Town office. If you are self-managed, detail-oriented and customer-focused this is the role for you! In return for your first class service to customers you will receive all needed training and development, a challenging career in Customer Service and work with an established team of like-minded individuals within an industry leader. Our employment equity goals will be taken into account in our selection processRequirements:MatricCustomer support experienceA+ advantageousExcellent communication skills in English - basic Afrikaans advantageousGood working knowledge of Windows and Microsoft OfficeThe ability to grasp and understand IT and technical conceptsResponsibilities:Provide friendly and efficient support to customers via telephone/emailAccurately record and document activity through the ticket systemEnsure effective communication with customers, colleagues, and managementPerform adhoc functions, projects, trainingDoes this sound like you:Resourceful with strong sense of urgencyFriendly and helpfulExcellent telephone mannerAbility to take initiative and solve problemsGood time management skillsAbility to work under pressureYou like to share knowledgeQuick learner and comfortable tin a dynamic IT environmentPlease forward your CV via Gumtree or to careers@property24.com.Should you not hear from us with a week, then please consider your application unsuccessful
6d
*Job
Opportunity: FULLY Remote Customer Service Specialist** --- **About Us:** Long standing US company committed
to delivering outstanding customer experiences. As we expand, we're seeking
enthusiastic individuals to join our remote team as Customer Service
Specialists. If you have a passion for customer satisfaction and want to grow
with a dynamic company, this opportunity is for you! Please note, this is a US
shift based opportunity for a Financial Institution> --- **Key Responsibilities:** **1. Customer Support Evolution:**- Engage in customer verifications
and assist with managing existing accounts.- Guide customers through our
website, ensuring a seamless user experience. **2. Continuous Improvement
Advocate:**- Identify and report website and
user experience issues for ongoing enhancement.- Collaborate across departments
to contribute to an exceptional customer journey. **3. Learning and Growth Path:**- Evaluate loan applications,
following established policies and contributing to decision-making processes.- Grow your skills in income
verification based on business rules. **4. Quality Excellence:**- Maintain and exceed quality
standards in customer support and income verification processes. **5. Proactive Fraud
Guardianship:**- Identify and escalate potential
fraud cases, ensuring thorough investigation according to company processes. **6. Refund Resolution:**- Process and verify refunds with
precision and adherence to company procedures. **7. Multifaceted Communication
Maestro:**- Handle diverse queues
(Applications, Emails, Telephones, Live Chat) with finesse.- Personalize responses within set
guidelines and service level agreements. **8. Financial Guidance and
Compassion:**- Identify financially vulnerable
customers, providing support and relevant information.- Manage vulnerable customers
transparently and fairly, following company procedures and forbearance
policies. --- **Why Join Us:**- Be part of a team that values
positive customer interactions.- Embrace the flexibility of
remote work.- Opportunities for career
advancement and professional development. **Salary:**R21000 + Benefits **How to Apply:**Send your CV to
info@executivecareers.co.za with the subject line: *Remote - Customer Service Financial
Specialist.* *Note: We encourage applications
from individuals eager to embark on a journey of growth and development. If you
don't hear from us within 2 weeks, consider your application unsuccessful.*
8d
5
Sales person needed immediately Whatsapp : 065 635 5433
8d
Bottega Coffee Durban is looking for a coffee shop manager to organize daily operations and motivate staff to provide excellent customer service.Requirements and Skills:* Work experience as a Café manager*Hands-on experience working with professional coffee machines*Good Math Skills* Ability to work within operating hours (Including weekends+holidays)*Excellent communication skills, with the ability to manage and motivate a teamResponsibilities :*Manage day-to-day operations of the café* Train employees in preparations of orders , as well as proper use of equipment*Stock ordering*Ensuring quality beverages and drinks are prepared*Ensuring staff are on shift and following the timetable accordingly*Maintaining and ensuring that cleanliness and hygiene standards are followed strictlyKindly send all cv's to : bottega@jgroup.co.zaPlease note that NO CV's WILL BE ACCEPTED VIA WHATSAPP OR PHONE CALLS.
8d
1
Bayteck, a National Company requires the services
of a Junior Operations Supervisor to be based at its branch in Midrand,
Gauteng.
Requirements are:
• Minimum Matric
• Associated further qualifications would be
beneficial.
• Must have a sound grasp and understanding of
financials, budgets, profit margins, etc.
• Must have own reliable transport with valid
driver’s license.
• Previous experience in Risk Management, HSE, and
Sheq departments and sectors will be advantageous.
• Must have experience in Fire Fighting Equipment,
Fire Detection, and Sprinkler Systems.
• Minimum 3 years experience in a supervisor or
management role dealing with at least 20 staff.
• Be able to do distribution and route planning to
ensure that Technical staff achieves the requirements of their daily target.
• Oversee both the SAQCC Fire Technicians and assistants
as well as the warehouse and warehouse/stores staff.
• Do daily productivity analysis and supply
feedback reports to management.
• Good communication skills
• Enthusiasm, reliability, and ability to
multi-task
• Good human relations and leadership qualities
• Strong administrative skills.
Send CV to pagewalter@bayteck.co.za and hr@bayteck.co.za with "MID OPS" as a reference.
8d
1
Are you a motivated andenthusiastic lady with a passion for sales? Do you thrive on buildingrelationships and achieving sales targets? If so, we have the perfectopportunity for you!Sales lady required for a print and design shop.Job includes but not limited to:• answering calls• responding to emails• responding to whatsapp messages• responding to messenger messages• sending quotes using quickbooks• attending to walk in clients Work precisely and have good organizational skillsKnowledge and experience of design is an added advantageWork in a print and design environment is an added advantagesales experience is a Must.Please sent CV to WhatsApp 0735588137 Message Only Or Email headoffice@staindigital.comPay: From R4500,00 per month
8d
Client
Contact Centre Services & Medical/GAP Claims Assessor x 3
CPT/Southern Suburbs (Office
based during the probation period)
Salary Negotiable
on experience (R12K - R18 K CTC PM)
My
client, a leading established Long-term Insurance Corporate (Medical/Individual
Life Insurance) are looking for an experienced Client Contact Centre Service
Inbound Administrator & A Medical/GAP Claims Assessor.
Fast
paced, cutting edge – customer centric environment – providing first line support
to members re. Medical aid and Individual Life Insurance queries.
Criteria:
·
Matric minimum + MS Office literate
·
2 years exp. In Medical Aid Client
Services – Inbound Contact Centre OR Medical Aid claims processing and
administration experience
And/ Or Individual Life Policy Admin. Knowledge and
exp.
·
GAP
Claims Assessing knowledge & experience
(advantageous)
·
Excellent written
and verbal communication skills, accompanied with good negotiation skills and
effective in dealing with customers, meeting their expectations.
KPIs
As Medical/GAP
Claims Assessor
•
To
assess, verify and update all personal contact information for clients
including the Medical Aid details and latest claim.
•
Interacting
with medical aids/ medical practitioners regarding medical history and accounts
required relevant to assessing the claim. Arranging for priority claim
investigations and escalations.
•
To
assess the validity of the claim in accordance with the terms and conditions of
the client’s policy document and to make the relevant claim notes on the
system.
As Client Contact Centre Service
Consultant
To be
logged onto the Client Services inbound telephone queue and web touchpoint
•
Resolve
a minimum of 30 telephone calls per day - To strive to have zero lost calls per
day.
•
Answering
the telephone within 2 rings and resolving the client/broker query/request in a
professional and timeous manner.
•
To
respond to and resolve about 15 general/claim related correspondence queries
per day within a 24-hour turnaround time.
Please email your CV to natalie@careerdynamics.co.za
11d
Must have own reliable car Times 6-8am and 2-5pmPermanent post*MUST RESIDE IN GRASSY PARK*contact Umar 0746047922
12d
looking for a sales man in a cellphone electrical shop, my contact number is 0737778666 and we are based in Fish Hoek on 78 main road.
13d
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