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We offer 100% commitment on our services
7h
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About The RoleWe have an exciting opportunity for a Customer Service Advisor to join our dedicated Customer Service team based within our Head OfficeWorking closely within the Aftersales Department, your duties as Customer Service Advisor will include:First Time Resolution problem solving for our customers via telephone and emailMaintaining accurate and concise recordsCreation of job cardsLiaising with colleagues on a regular basisGeneral office dutiesAs Customer Service Advisor you will play a vital role in communicating with our customers and our Service Department. Experience in a similar role is preferred, however we will provide training on all aspects of our internal in-house systems.About youExcellent attention to detailFriendly, helpful attitudeConfident telephone mannerThe ability to create accurate documentsKnowledge and ability using Microsoft Excel and Word documentsThis role is fully office based.BenefitsWhat you’ll get in return for your commitment:Staff DiscountsHealthcare Cash plansA company pension schemeLife CoverAccess to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support servicesDiscounts on 100's of high street & online brands including restaurants, holidays, and shoppingRole specific training and developmentProactive promotion of internal candidatesPaid BreaksFree Tea & Coffee.Salary negotiable. There's also a weekly commission. To apply for one of the position, please email your CV to: customerservice@theconsult.co.za
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We have an amazing opportunity for a Customer Service Consultant. The successful candidate will be Responsible for the overall seamless customer care experience and ensuring that queries and complaints are dealt with timeously and efficiently on all Digital customer interaction platforms.
Requirements:
1 year Customer Service Experience
Computer Literate
Fluent in English and one other South African Language
Able to work long hours/overtime.
What You’ll Bring To The Team:
Excellent communication skills
Great attention to detail and high-quality work
Exceptional level of customer service.
Great listening skills.
Be highly accountable and trustworthy.
Strong admin skills.
Please email cv with a valid South African Identity Document to : ahirsanjeev12@gmail.com
1d
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We have an amazing opportunity for a Customer Service Consultant. The successful candidate will be Responsible for the overall seamless customer care experience and ensuring that queries and complaints are dealt with timeously and efficiently on all Digital customer interaction platforms. Requirements: 1 year Customer Service ExperienceComputer Literate Fluent in English and one other South African LanguageAble to work long hours/overtime.What You’ll Bring To The Team:Excellent communication skills Great attention to detail and high-quality work Exceptional level of customer service. Great listening skills. Be highly accountable and trustworthy. Strong admin skills.Please email cv with a valid South African Identity Document to : ankiahmaclee@gmail.com
1d
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bike drivers required around mpumalanga limpopo .kindly contact me
2d
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Mohan's jukebox company is looking for someone who wants part time work to:
Give demos for our racing simulator this weekend.
Must be able to speak well and in english.
Place: Durban, Suncoast, Race Motor Show
Days: Saturday (15 june 2024) & Sunday (16 june 2024)
Time: Start 8am - Till 5pm
If interested
Please Contact Sanjay
083 2700979 *today*
Benefits:
-Get work experience
- Paid work
- No experience needed
2d
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Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Technical Customer Support Agent - Electrical position has become available within the support centre.Responsibility:The successful candidate should possess the following:
• Knowledge and understanding of electrical wiring.
• Ability to efficiently engage with clients on general queries and support via email, WhatsApp and telephonically.
• Effectively provide clients with Municipal Electricity tariff rates
• Attention to detail.
• Ability to multi-task and ensure all queries are managed and resolved timeously.
• General administrative duties
• Ability to effectively work within a team as well as alone.
• Ability to work effectively with minimal supervision.
Candidate Requirements:
• Matric
• Must be computer literate.
• Basic Qualification in Electrical Engineering
• Customer service / call centre / general administration experience (advantageous)
• Ability to work weekends, public holidays and shifts.
• Clear Credit and Criminal Record
Required Skills:
Electrical Wiring – 1 year or less
Administration – 1 year or less
Market related salary with company benefits
Job Reference #: TechnicalCustomerSupportAgentElectrical150923Consultant Name: Recharger Recruitment
2d
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Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Customer Support Agent - Team Leader position has become available within the support centre.Responsibility:This critical role is to ensure customer standards are met for the business. The successful candidate will be responsible for leading a highly dynamic team that is responsible for customer queries. The incumbent will ensure the team executes all queries and ensures these are resolved timeously and to a high degree of quality.
• Ability to lead and manage a high performing contact centre team.
• Required to work independently as well as part of various teams and take on projects in addition to the daily day job.
• Knowledge of contact centre platforms.
• Working knowledge on staffing and shift work.
• Provide sound customer service within a technical product environment.
• The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.
• Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand.
• Ability to meet team targets.
• A critical thinker and good problem-solving ability.
• be comfortable working in a fast-paced environment.
• Ability to multitask.
• Ability to manage stakeholder expectations.
• Strong written and verbal communication skills
Candidate Requirements:
• Experience and Qualifications:
• Matric
• Tertiary qualification (advantageous)
• Previous contact centre experience
• Clear Credit and Criminal Record
Required Skills:
Administration: 1 - 2 years
Management experience – 2 years or more
Customer service – 3 years or more
Market related salary with company benefitsJob Reference #: CustomerSupportteamleader150923 Consultant Name: Recharger Recruitment
2d
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Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Legal Administrator - Customer Support Position has become available within the Support Centre, to complete legal administrative responsibilitiesResponsibility:• The successful candidate will be responsible for, giving pro-active, professional, competent and effective legal support.
• The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.
• Required to work independently as well as part of various teams and take on projects in addition to the daily day job.
• Strong written and verbal communication skills, with leadership capability.
• Provide legal advisory support, guidance, and information for all business units as well as the strategic support group on legal matters,
• Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand.
• Knowledge of regulatory / commercial laws
• A critical thinker and good problem-solving ability
• Ability to work individually or as a team.
• be comfortable working in a fast-paced environment.
Candidate Requirements:
• Experience and Qualifications:
• Matric
• A bachelor’s degree in law – LLB or similar (Advantageous)
• Post articles experience – 1 - 2 years (Advantageous)
• Clear Credit and Criminal Record
Required Skills:
• Administration: 1 -2 years
• Commercial Law – 1 year or less
• Post articles – 1 – 2 years
Market related salary with company benefits
Job Reference #: CustomerSupportLegalAdministrator150923
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Facility Manager Claremont Southern Suburbs Cape Town.
Our client seeks a Facility Manager with 10+ years’ experience in managing various facilities in the main residential property. The role reports to the Board of Trustees. In day-to-day operations, the Facilities Manager works together with heads of departments.
Salary: Negotiable plus benefits
Responsibilities
Leadership – Demonstrate effective leadership through the ability to influence, accountability, integrity, transparency, and resilience and the ability to act decisively to ensure the facility provides high quality care based on individual residents’ needs;
Safe Environment – People are protected from abuse and avoidable harm by ensuring systems and procedures are in place for assessing individual risk, safety monitoring and management, general well-being and controlling infection.
Caring – Ensure people feel well supported, cared for and treated with compassion, kindness, dignity and respect.
Effective – Maintain and develop a sustainable facility. Achieve good outcomes from care, treatment and support so residents can maintain quality of life whilst balancing the financial needs and operations of the organisation.
Responsive – Establish and enforce procedures to deal with queries and complaints in a responsive, timely manner
Requirements
4 year related qualification
10 years previous experience residential facility
5 years operational / facilities – senior managerial experienceConsultant Name: Quinton Wright
2d
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Dear Hiring Manager/sI am writing to enquire about any customer service/ receptionist vacancies that may be available available at your organizations. I bring forward a valuable ten years of experience in the Courier and Logistics industry.In general I am a hard worker with a positive attitude towards my work, I am committed to excellence and possess high level of professionalism. I am eager to learn more and expand my existing skills and experience in the courier or Logistics industry. I believe in humble beginnings accompanied with gratitude and loyalty. Given a chance, I am willing to go an extramile. Please feel free to contact me on 065 381 5731 for more information on my skills and experience.Thank you for your time and consideration.Yours SincerelyThando
3d
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Lord Dent Panel Beaters a
well-established automotive repair facility in Pinetown is currently seeking an experienced
QC Manager with a minimum of 10 years industry experience. As QC Manager, you will oversee the quality
control processes from start to completion of the repair. You will provide technical support on
quality matters and identify quality issues initiating on-the-spot
problem-solving to improve repair excellence and consistently maintain repair times. Your primary
responsibility as a QC Manager is to ensure that all motor vehicle repairs meet
the quality manufacturer workmanship standards and specifications. You will focus
on maintaining and enhancing quality workmanship, repair turnaround times and
customer satisfaction. If you possess the necessary skills and knowledge required
for the position, please forward your CV to Nimla@lorddent.co.za
by closing date 21/06/2024
4d
Company: The SA Promo Group Location: Steenberg, Cape Town, South Africa Position: Customer Service / Account Manager About Us: Join the dynamic team at The SA Promo Group, a leading promotional gifting company dedicated to delivering innovative solutions to businesses across South Africa. Committed to excellence and client satisfaction, we are expanding our account management team and seeking a motivated Account Manager to contribute to our growth and success. Role Overview: We are looking for a proactive and customer-focused individual to join our account management team as an Account Manager. This role offers the opportunity to engage with clients, facilitate orders, and contribute to our business' success. The Account Manager will play a vital role handling inbound enquiries from new and existing clients, managing relationships, and achieving targets. Key Responsibilities: Handle inbound enquiries from new and existing clients and assist in facilitating new orders based on their requirements. Build and maintain strong relationships with existing clients, understanding their needs and offering tailored solutions to meet their promotional objectives. Present product offerings and value propositions to clients, addressing their inquiries and concerns to facilitate the ordering process. Collaborate with internal teams to ensure seamless order processing, timely delivery, and exceptional customer service. Requirements: Minimum of 2-3 years of experience in customer service, account management, or sales. Prior experience in the promotional products industry would be a bonus. Benefits: You’ll be dealing with a high volume of inbound enquiries for our service. Competitive salary with commission-based incentives. Comprehensive training and development opportunities to enhance sales skills and industry knowledge. Supportive and collaborative work environment with opportunities for growth and advancement. Exposure to a diverse portfolio of clients and projects spanning various industries. Potential for career advancement and progression within our organization. How to Apply: If you are a driven Customer Service or Account Manager professional looking for a rewarding opportunity to grow your career, we want you on our team!
4d
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Fourways painters of lnternal walls ceilings Basement walls and columns road markings Exactly steel door and wallpaper replacement as per the attached bill of the questions. The internai office area is currently in use, therefore, the seccessful contractor will need to plan to carry out work inside the office area over weekends per section or wing and completion Www.randburgpainters.co.za
4d
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Matriculated, computer literate person with clean driver's license, able to measure & quote on jobs. Landscaping or building background an advantage. Willing to work hard & get things done. Position has huge benefits. Company located in Montague Drive, Milnerton. CV with references to kim@classiccats.co.za
5d
If you consider yourself dynamic, energetic and dealing with customers is your passion, we are the Company for YOU! We are looking for a Vehicle Rental Agent for our Oribi (Pietermaritzburg) Airport branch.Description:· Provide exceptional customer service at every opportunity.· Provide accurate and timeous information to our customers.· Ensure all bookings and special requests are met.· Vehicle deliveries and collections.· Daily administrational duties.· Investigating and resolving queries.· Adherence to the company policies and procedures.· Maintain the corporate image of the organisation.Requirements:· 1-2 years customer service experience.· Matric or equivalent qualification.· Valid driver’s license.· Be comfortable driving all makes and models of vehicles.· Be able to drive extensive distances unaccompanied.· Proficient in English (speaking, reading & writing).· Be willing to work on weekends, public holidays, shifts and overtime when required.· Have reliable transport to and from Oribi (Pietermaritzburg) Airport.Should you be interested, please forward your CV tofcrvacancies @cmh.co.zaApplicants must please specify "PMB" in thesubject line.An application will not in itself entitle the applicant to an interview
or appointment and failure to meet the minimum requirements as listed above
will result in applicants automatically disqualifying themselves from
consideration.
5d
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Service Advisor Valid Drivers LicenseOwn TransportVehicle knowledgeComputer LiterateWilling to Travel to Midrand for trainingWell SpokenSalary R9k - R11k grossEmail cv to aneldarudman@cartime.co.za
5d
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WE ARE HIRINGWe are looking for a dedicated, experienced vehicle wrapping applicator.CANDIDATE REQUIREMENTS:- Can wrap an entire vehicle independently- Can get to work timeously and have the ability to work after hours if deadlines have not been met- Can complete projects in specified deadlines- Has an energetic and happy disposition- Needs to be well presented and clean - this applies to yourself and your working space - Can supply a portfolio of vehicles they have wrappedPLEASE NOTE: this is not a training position, we require confident seniors vehicle applicators.Please send your CV and portfolio in pdf format on out Whats app line or Email.W/App: 065 693 1112Email: gtwrapsct@gmail.com
5d
Job Description :
Main
purpose
The
key objective of the role is to identify and understand customer needs,
delivering a first class customer service to increase the profitability of the
business while remaining committed to treating customers fairly.
Key
responsibilities:
•Identify
and understand customer needs in order to provide a consistently high quality
service.
Cold
Calling from leads provided on an outbound campaign for Debt Review
Provide
accurate information on products and services to ensure consistency across the
organization and provide a reliable and trustworthy customer service.
Ensure
action is taken to increase customer retention, loyalty and build a credible
reputation.
Operate
customer related information systems to the required standard maintaining
accurate and secure records.
Understand
and adhere to the company and department standards, policies and procedures.
Adhere
to procedures, in particular, to promote a culture where customers are treated
fairly and are properly informed.
Customer
service.
Pro-active
problem solving and decision-making skills.
Goal
orientated.
High
stress tolerance.
Team
work.
Adapt
to change quickly, in a fast-paced environment.
Experience,
knowledge, skills and attributes required:
Minimum
6-12 months experience in Sales (Contact center) experience in the debt review
/ debt mediation and cancelation industry.
Education:
Minimum
Grade 11
Experience:
Debt
Review : 6 month experience (Required)
Language:
English, IsiZulu
Send CVs to 067 571 8081(WhatsApp)
5d
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As an Expert Rater, you are responsible for evaluating and improving AI-generated advertising content by adhering to established guidelines, provide insightful feedback, and participate in consensus-building discussions. You possess a deep understanding of cultural nuances, maintain awareness of current trends, and contribute to enhancing the AI's performance and quality metrics. Main Responsibilities: ● Understand and analyze guidelines, providing valuable insights to enhance AI performance. ● Assess queries following established guidelines, offering feedback and seeking clarity. Queries can include sensitive or “taboo” content. ● Engage in consensus and norming sessions with global teams, fostering constructive discussions to achieve agreement. ● Comprehend statistical and quality metrics to drive performance improvement. ● Stay updated with the latest developments and maintain an ongoing training strategy. ● Remain culturally aware of current US trends and locale-specific nuances within templates. Qualifications: ● Analytical Skills: Strong analytical abilities to comprehend guidelines and provide valuable insights for AI enhancement. ● Communication Proficiency: Excellent communication skills to offer constructive feedback, ask clarifying questions, and engage in global discussions effectively. ● Continuous Learner: Commitment to staying updated with the latest trends and a proactive approach to ongoing training strategies. ● Culturally Aware: Awareness of current US trends and the ability to grasp locale-specific nuances within advertising templates. ● Critical Thinking: Ability to think critically and drive meaningful discussions towards achieving consensus and agreement within diverse teams. ● Attention to Detail: Strong attention to detail to ensure adherence to guidelines and accurate evaluation of queries, including sensitive content. Knowledge: ● English B2 - Required ○ Oral and written comprehension ○ Appropriate use of language Familiarity with AI technologies and their ethical implementation in advertising systems, with strong grasp of advertising regulations, platform policies, and privacy laws. ● Proficiency in evaluating and discerning advertising content thoughtfully, recognizing its impact on individuals and society at large. ● Awareness of ethical considerations in advertising content evaluation, particularly when handling sensitive or controversial material. Studies & Experience: ● 1 year of University studies - Desirable ● 1+ years of rating experience - Required ● Understanding of data labeling, annotation, and evaluation methodologies.- Required ● Academic background in any social science or quality role would be a plus Please Whats app me your CV, Name and Surname and which role you are applying for
6d
