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Results for call centre in IT & Tech Jobs in KwaZulu-Natal
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Our client is seeking a Systems Administrator to deliver effective IT Support requirements, to ensure maximum productivity of end users. The position will be based in Durban.
Key Performance Areas
(Any experience in below KPA will be advantageous)
Provide On-Site First and Second Level End User Support.
Installation, Troubleshooting & Maintenance of the below Hardware:
Servers.
Laptops.
Desktops.
MFP Printers.
VOIP Hardware.
Networking Hardware (Wired & Wireless).
Ability to troubleshoot, diagnose and resolve faults, as logged on the Companies Helpdesk System, escalating to the Head of IT where necessary, quickly, and effectively.
Personal Attributes
Must be able to work under pressure.
Must be able to address multiple calls simultaneously and prioritize accordingly.
Must be Self-Motivated and able to work under general supervision, with close attention to detail.
Must be a good Team Player as the nature of the role requires comfortable interaction and liaison with Management, Co-Workers, and clients.
Ability to produce accurate results within prescribed deadlines.
Neatness in work essential.
Passion for the IT Industry.
Results-driven, positive, and professional disposition.
Client service skills and customer approach.
Excellent Interpersonal; verbal and written communication skills.
Problem Solving and Troubleshooting skills essential.
Excellent time management skills.
Positive, confident approach to work and colleagues.
Honest and reliable.
Self-Motivated.
Sober Habits.
Driver’s license and own transport essential.
Technical Knowledge and Skills
Experience and Qualifications
Proficient with Windows Desktop Operating Systems (Windows 8 / 8.1/ 10 / 11).
Proficient with Windows Server Operating Systems (Windows Server 2008 / 2008R2 / 2012 / 2012R2 2019 / 2022).
Proficient with Microsoft Office Applications (2010 / 2013 / 2016 / 2019 / 2022).
Proficient with Microsoft 365.
Microsoft Office Packages.
Teams.
Sharepoint.
PowerBi.
Intermediate TCP/IP Networking knowledge essential
VLANS.
Firewalls.
DHCP.
DNS.
Experience with various Internet Connectivity Mediums essential:
3G / LTE.
Fibre.
Microwave.
Experience with Enterprise Antivirus packages essential:
ESET Endpoint Protection.
Technical experience with Sage 300 Advantageous.
Technical experience with Syspro Advantageous.
Minimum of 5 years in a Desktop Support / System Administrator role essential.
SECTOR: Information Technology
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjAyMy9BSw==&jid=1806449&xid=E.L002023/AK
8h
6
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Seeking an opportunity to utilize my skills and quali cations in a collaborative environment, making a meaningful impact and advancing my professional journey. I Have An Ability to work in a challenging environment to set deadlines, Excellent oral and written correspondence with an exceptional diligence, Excellent communication skills, People skills, Problem-solving, and knowledge seeker.Im holding a Diploma in Information Technology, i also completed 12 months learnership in Administration. I have 5 months experience in call centre, my last vacancy was at Trophies and Engravers working as an Engraver where we engrave plaques and glasses.I'm able to work under the lot of pressure without any supervision. Im looking for any computer related Job or administration Job.I will be very thankful for the opportunity you can offer me.Im in KZN and im willing to relocate in Gauteng.My numbers are 071 910 7429, 082 502 4641 & 067 361 5582My email address is smisozamokwakhekhoza@gmail.com
4d
Ads in other locations
IT Field Support Technician – Worcester(Or Surrounding Areas)
MUST BE: Mobile, have a reliable car,
Valid driver’s License, and Live in Worcester(Or Surrounding Areas).
Role:
Install and configure end users’
computers and required peripherals.You will be using multiple
procedures or systems;Administrative support - planning,
scheduling, and coordination of processes and systemsMaintain IT Inventory of hardware,
software, and resources;Provide training to new users of
existing Technology;Onsite repairs on Hardware and
assisting Remote engineers.
Job Requirements:
·
National Certificate/Diploma in Information
Technology or equivalent.
·
0 to 2 years of functional experience working in an
IT Field environment providing IT Technical support services onsite to
customers.
IT Certificates in N+, A+, MCSE,
or equivalent will be an added advantage.Problem solving and analysis.Completing logistics, admin on
time and call closure on customer apps.Good understanding of the
technical aspects of IT goods and servicesGood understanding of OHSMust have a smartphone and agree
to trackingMust be willing to work on
alternate weekends and after hours as part of the Standby agreement.Certification in Dell, Lenovo, HP, Lexmark, etc.…
will be an advantage.Repairing Laptops and Desktops.
College
leavers are welcome to apply.
Please
Email Resume: itmidrand@outlook.com
If you do
not receive a response within 7 Business Days, please consider your application
unsuccessful.
6d
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South Africa’s leading healthcare house known for providing innovative healthcare solutions are currently on the lookout for an information security officer to join their exciting team.You will be accountable for ensuring appropriate controls are in place for the security of information assets. The ISO will be the centre of competence forInformation security, providing thought leadership and acting as the focal point for security compliance-related activities and responsibilities.This role requires you to stay current in the fast and ever-changing world of innovation and technology such as state-of-the-art development tools. You must be able to operate effectively in a fast-paced, high-intensity, continuously changing work environment.Apply now and take your career to the next altitude.Requirements: Must have a full CISSP certificationFirewallsVPN technologiesIDS / IPSSIEMIAMPAMSLDCISO/IEC 27001Reference number for this position is NN 53406 which is a permanent position based in Sunninghill offering a cost to company salary of R900,000 per annum negotiable on experience and ability. Contact Nigel Ntuli on nigeln@e-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? The E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the E-Merge website www.e-merge.co.za for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzkxNDNfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1158463&xid=1320_9143
2y
1
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Create and maintain cutting-edge software solutions as your coding talents as a SQL Developer with C#.Net is sought by a leading Business Process Outsourcer to join its Operational Dev team. You will be leaving heavily on SQL Server to query or manipulate data for the in-house developed systems and reports as well as using C# to create simple ASP.NET SPAs using MVC, Razor and Blazor. You will require 3 years daily programming experience in C#.Net and SQL, knowledge of T-SQL including the use of stored procedures, triggers, views, data types, keys indexes, constraints, foreign keys, relational design and the related tools, proficiency with SSIS, SSRS, Excel, HTML, CSS, JavaScript/TypeScript, RESTful APIs and SOAP Web Services.Duties: Solve business problems alone and as part of the team by applying good reasoning and logic to use one or more of the following technologies: ASP.NET, C#, Web Services, Web APIs and SQL programming. ML.Net would be an advantage and part of the role moving forward. Support the deployment of new IT systems and infrastructure. Diagnose problems using a logical approach and understanding of the underlying systems. Work individually or as part of a team on small to medium-sized SQL projects to solve operational business requirements as well as data manipulation when needed. Create ad-hoc queries or SQL Server stored procedures, views and jobs based on user requests or to maintain, troubleshoot or improve existing SQL functionality. Work on large data sets in a live transactional environment with an awareness of the impact of running demanding queries and the side effects on a busy operational call centre. Create and maintain constraints, keys and indexes to improve performance and maintain database integrity and business rules. Design and maintain Excel and SSRS reports using stored procedures and views. Maintain or improve existing Excel reports using VBA for extended functionality. Query and summarise data across multiple servers and databases using linked servers. Work with dynamic SQL to solve difficult cross-server and cross-database queries and summaries. REQUIREMENTS: At least 3 of the most recent years using and programming in C#, .NET and SQL daily. Solid understanding of relational databases and database design. Excellent knowledge of the T-SQL language including use of stored procedures, triggers, views, data types, keys indexes, constraints, foreign keys, relational design and the related tools and development environments. A good understanding of SSIS, SSRS and Excel working with SQL Server over the past 3 years. Experience optimising SQL Server queries and stored procs and the use of query analyzer for tuning code. Very good g
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE2ODIxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1247067&xid=1320_16821
2y
1
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New job in at a leading health tech platform and tech shop – streamlining medical practice and processes! They are looking a senior full-stack C# developer a growth-centred development hub! You will play a key role in the design and development of a new software and digital transformation.Tech is key in this hub! They write high-quality, maintainable code. You will be building Cloud-based applications in Azure and Google Cloud among an uplifting team while enjoying come decent company perks. This is currently a full remote role with high flexibility when Covid lifts!To land this job you need: Five to eight years deep exp in the C# .NET dev space, currently working .Net CoreYou have Web development skills in HTML5/JavaScript/Typescript/Angular 7-9/IonicEvent-Driven ArchitectureYou have the know-how in MS SQL server, integration into Web Services (JSON, REST), Cloud-based application developmentSome Mobile application development exp (native, or hybrid native) will earn you big pointsYou see the bigger picture! Ability to keep the big picture in mind when designing solutions to problemsBy nature, you are highly adaptive & able to handle changing technological, team or office environments. Qualifications: Tertiary degree (BS in computer science, software engineering, B.Com informatics or another related technology degree) or diploma essentialReference Number for this position is ND51762 which is a permanent position based in Bryanston offering a salary of R800,000 to R1m, salary negotiable on experience. E-mail me on nicoled@e-merge.co.za or call her for a chat on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? E-Merge IT Recruitment is a niche recruitment agency. We offer our candidates options so that we can successfully place the right people with the right companies, in the right roles. Check out the E-Merge IT website for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzExNTg1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1193507&xid=1320_11585
2y
1
A dynamic and growing independent Asset Management firm seeks the technical expertise of a Salesforce Technical Business Analyst with experience in understanding and building robust and scalable business processes to fill a 12-month contract role. Your core role will be to identify, gather, analyse and create user stories for items on the product backlog and produce appropriate design and development specifications. It is essential the candidate has 3-5 years industry experience - Asset Management and Call Centre experience would be beneficial; Salesforce Service Cloud and Sales Cloud and the relevant Salesforce tools and environment; JIRA, ServiceNow and Azure DevOps; understand data and systems architecture as it relates to the distribution environment in the funds business & is able to troubleshoot and understand system integrations. You must have a strong, resilient character; be able to work under pressure and to tight deadlines and be interested in technology, able to interrogate data and enjoy resolving queries.Duties: Identify, gather, analyse and create user stories for items on the product backlog and produce appropriate design and development specifications. Configuration of Salesforce application including object setup, approvals, Omni-Channel, Omni-Flow, workflows and flows. Some development required for data queries and integration - SQL & ADF. Effectively communicate specifications and proposals to all stakeholders including product owners, users and Developers. Strong emphasis on Agile delivery and having the ability to run and deliver small enhancements with tangible milestones. Participate in the testing process ensuring all enhancements and bug fixes meet product standards and are rolled out safely. Produce training material for all enhancements delivered. Ensure that solutions conform to architectural best practices, compliance and corporate standards at all times. Manage, investigate and resolve escalated incidents and requests, including major incidents. This includes assisting in troubleshooting issues related to integrated systems, collaboration and engagement with business users, Technology teams and vendors to resolve incidents. Trace data problems back to source to determine root cause of problems and manage incidents to resolution. Maximise the use of existing technologies by applying them in innovative ways specific to this role. REQUIREMENTS: 3-5 Years industry experience - Asset Management and Call Centre experience would be an advantage. A clear understanding of the IT Development lifecycle and Agile methodology. An understanding of data and systems architecture as it relates to the distribution environment in the funds business. Experience in gathering business
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0MjcyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214935&xid=1320_14272
2y
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