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Digital Operations Manager (JB3536) Durban Market Related/ Negotiable/Competitive The Digital Operations Manager is a key role responsible for overseeing and optimizing the operational processes within a digital-focused organization. This role involves managing various digital initiatives, projects, and teams to ensure efficient and effective execution of digital strategies. The Digital Operations Manager will collaborate closely with cross-functional teams to enhance digital processes, monitor performance metrics, and drive continuous improvement. Qualifications: Bachelors degree in business administration, digital marketing, information technology, or a related field. Masters degree is a plus. Proven experience in digital operations, project management, or a related role. Strong understanding of digital technologies, tools, and trends. Excellent leadership and team management skills. Exceptional problem-solving and analytical abilities. Effective communication and interpersonal skills. Project management certification (PMP, Agile, etc.) is desirable. Familiarity with data analytics and reporting tools. Ability to adapt to a fast-paced, evolving digital landscape. Key Responsibilities: Operational Strategy: Develop and implement operational strategies aligned with the organizations digital goals and objectives. Identify opportunities to enhance operational efficiency and effectiveness in the digital domain. Collaborate with senior management to define key performance indicators (KPIs) and establish benchmarks for digital operations. Project Management: Plan, execute, and monitor digital projects from inception to completion. Coordinate project resources, timelines, and budgets to ensure successful project outcomes. Manage project risks and issues, making necessary adjustments to keep projects on track. Team Leadership: Lead and manage a team of digital professionals, including project managers, analysts, and coordinators. Provide guidance, coaching, and mentorship to team members, fostering their professional growth. Foster a collaborative and innovative team environment. Process Optimization: Evaluate existing digital processes and workflows to identify areas for improvement. Streamline and optimize operational processes to enhance productivity and reduce inefficiencies. Implement best practices and industry standards to drive operational excellence. Performance Monitoring: Monitor key performance metrics and analytics related to digital initiatives. Analyze data to identify trends, insights, and opportunities for optimization. Prepare and present regular performance reports to stakeholders. Stakeholder Collaboration: Collaborate with cross-functional teams, including marketing, IT, finance, and customer support, to align digital operations with broader business objectives. Engage with external partners, vendors, and agencies to ensure seamless execution of digital projects. Change Management: Lead the adoption of new digital tools, technolo
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A National Company of Chartered Accountants and Registered Auditors are seeking a full time Senior Software Developer in the Head Office in Pietermaritzburg.
A National Company is seeking a Software/Systems Developer
Degree or Diploma in Systems DeveloperMicrosoft CertifiedConsulting Purpose of the position
To design, develop and maintain custom Software Systems and provide data analytics services for internal company use and to be marketed to Public & Private Sector Job description
Liaise with clients, both internal and external staff to identify and assess needs and requirementsEnsure complete and adequate training to all usersProvide support when requiredProductSystem specifications, design and development to be performed in consultation with users and adequately address user needsInnovative ideas to enhance efficiency and effectiveness of operations internally and value to clientsActive project managementPreparation and submission of high quality tender and proposals, where applicable Core responsibilities
Identify internal inefficiencies and develop/implement IT solution to help mitigate these inefficiencies, increase productivity and reduce unnecessary costsDevelop software solutions for the public and private sector which will open new business opportunities and enhance the company’s services offered.Support, develop and maintain existing software systems owned by the companyProvide skills in the field of data science in order to clean/analyse and produce valuable insights, reports/charts and projections to benefit the company.Deliver client ServiceEnsure that clients’ needs are met, working within own area of responsibility and controlEnsure customer satisfaction with action, decisions and recommendationsTake personal responsibility for correcting errors and problemsIdentify changes in the market, technological and legislative industries to explore new business opportunities and adapt current approachImplement actions to drive the vision and mission of the companycommunicate effectively at all levels: Written, electronic and verbally.
SECTOR: Information Technology
Job Reference #: JHB000016/SK
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