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Take your career to new heights,
SUMMARY:
The Admin Assistant will assist in all general Admin tasks.
JOB DESCRIPTION:
Position: Admin Assistant
Location: Randburg, Johannesburg area
Salary: R12,000pm plus benefits
Admin Assistant Position
Are you immediately available for the administration job with your strong administrative skills to take on a full-time position.
This role will be supporting the general operations and projects required in a professional and efficient manner. We need your vibrant personality, excellent command of the English language.
REQUIREMENTS
• Matric, relevant qualifications advantageous
• Computer literate – Word, Excel & Outlook
• Strong process understanding of administrative work relevant processes
• Multi-tasking and Time Management skills
• Good English knowledge with strong communication skills
• Team player
• Ability to work with a wide cross section of people
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send up-to-date CV to: james@vacancyscout.co.za
If you do not hear from us within 2 weeks, unfortunately your application has not been successful.Salary: R12000Job Reference #: Admin6774
7h
1
RandburgKEY PERFORMANCE AREAS1. Customer Relations1.1 Support internal and external stakeholders;1.2 Participate in provincial linkages e.g. (Career Expo’s, Job Fairs, Industry Related Expo’s);1.3 Attend and participate in workshops targeting relevant stakeholders;1.4 Keep stakeholders informed of new developments at TETA (changes in legislation, processes, proceduresand policies);1.5 Effective relationships management through ad hoc telephonic and electronic queries from both internal and external stakeholders in a professional manner;1.6 Liaise with other operational team members to ensure that reports, presentations and other ad hocdeliverables are completed;1.7 Attend to walk in stakeholders with queries.2. Administrative Support for the Planning Process2.1 Ensure sufficient planning for SD and LP processes;2.2 Participate fully in the planning and drafting of the Strategic Planning Documents;2.3 Support and ensure smooth Strategic Planning processes within the organisation including the provision of methodologies, tools, templates and advice for strategy development andimplementation;2.4 Identify risks problems and issues in relation to planning & performance and escalate them;2.5 Ensure alignment and consistency between planning tools and on-time submission to relevant structures.3. Workplace Based Learning Programmes Strategy Implementation3.1 Assist in ensuring that the organisation fulfils its statutory requirements linked to workplace based learning programmes agreement regulations;3.2 Provide support in the development of relevant intervention strategies and guide internal stakeholders accordingly;3.3 Assist with the process of registration of workplace based learning programmes;3.4 Support and guide the implementation of Work Place Based learning;3.5 Facilitate the implementation of learner registration policies, procedures and processes;3.6 Manage overall enrolled learner data quality and report on compliance to policies, procedures and processes;3.7 Provide administrative support on the Learnership registration process with QCTO, DHET and SAQA;3.8 Keep stakeholders informed and updated about implementation of learning programmes per related regulations.4. Annual Report4.1 Assist with the consolidation of inputs into the Annual Report in line with National Treasury Annual Reportguidelines;4.2 Prepare submissions to all structures;4.3 Timeous submission to the DHET and all other relevant organisations.5. General Administration and Document Management5.1 Ensuring effective implementation of filing system and information management within the unit;5.2 Provide support to end users of the templates developed;5.3 Keep records of all submissions to and from business units on the document register;5.4 File Learner Agreements and all related evidence as per the approved filling plan;5.5 Ensure that all Planning & Performance documents are uploaded on the website.Job Requirements: MINIMUM REQUIREMENTS1. Experience and Qualification• M + 3 qual
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM4NjUxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1147446&xid=1266_38651
2y
1
SavedSave
We are currently seeking a full-time Data Entry/Customer Support staff member to join our clients office.Reporting directly to the Administration Manager the successful candidate will be responsible for data entry and customer support duties.Key duties and responsibilities of this role: Prepare, check and sort documents for data entry Enter data into database software and checking to ensure 100% accuracy Resolve discrepancies in information and take action by emailing the customer with a clear, precise yet detailed query to obtain further information when required. Respond to order queries and general enquiries from both internal and external stakeholders Respond to incoming and outgoing calls in a professional mannerSkills and knowledge: Outstanding communication skills both written and verbal Ability to learn new systems quickly Excellent computer skills and proficiency in Microsoft Word and Excel Accurate and fast data entry skills Ability to provide a high standard of customer service to internal and external stakeholders A professional phone manner Provide accurate and timely information to support our customers High level of organisational skills Outstanding attention to detail and accuracy Proactive problem solving skillsSalary is negotiable for the perfect candidate.Working hours are Monday To Friday.To ensure that your application is received and added to our ATS system, please apply online at www.zarecruit.co.za/vacancies Only applications via our website will be considered.If you don’t hear back from us within 14 days from your application please consider your application unsuccessful
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQwNDEyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1141471&xid=1266_40412
2y
1
RandburgKEY PERFORMANCE AREAS1. Customer Relations1.1 Support internal and external stakeholders;1.2 Participate in provincial linkages e.g. (Career Expo’s, Job Fairs, Industry Related Expo’s);1.3 Attend and participate in workshops targeting relevant stakeholders;1.4 Keep stakeholders informed of new developments at TETA (changes in legislation, processes, proceduresand policies);1.5 Effective relationships management through ad hoc telephonic and electronic queries from both internal and external stakeholders in a professional manner;1.6 Liaise with other operational team members to ensure that reports, presentations and other ad hocdeliverables are completed;1.7 Attend to walk in stakeholders with queries.2. Administrative Support for the Planning Process2.1 Ensure sufficient planning for SD and LP processes;2.2 Participate fully in the planning and drafting of the Strategic Planning Documents;2.3 Support and ensure smooth Strategic Planning processes within the organisation including the provision of methodologies, tools, templates and advice for strategy development andimplementation;2.4 Identify risks problems and issues in relation to planning & performance and escalate them;2.5 Ensure alignment and consistency between planning tools and on-time submission to relevant structures.3. Workplace Based Learning Programmes Strategy Implementation3.1 Assist in ensuring that the organisation fulfils its statutory requirements linked to workplace based learning programmes agreement regulations;3.2 Provide support in the development of relevant intervention strategies and guide internal stakeholders accordingly;3.3 Assist with the process of registration of workplace based learning programmes;3.4 Support and guide the implementation of Work Place Based learning;3.5 Facilitate the implementation of learner registration policies, procedures and processes;3.6 Manage overall enrolled learner data quality and report on compliance to policies, procedures and processes;3.7 Provide administrative support on the Learnership registration process with QCTO, DHET and SAQA;3.8 Keep stakeholders informed and updated about implementation of learning programmes per related regulations.4. Annual Report4.1 Assist with the consolidation of inputs into the Annual Report in line with National Treasury Annual Reportguidelines;4.2 Prepare submissions to all structures;4.3 Timeous submission to the DHET and all other relevant organisations.5. General Administration and Document Management5.1 Ensuring effective implementation of filing system and information management within the unit;5.2 Provide support to end users of the templates developed;5.3 Keep records of all submissions to and from business units on the document register;5.4 File Learner Agreements and all related evidence as per the approved filling plan;5.5 Ensure that all Planning & Performance documents are uploaded on the website.Job Requirements: MINIMUM REQUIREMENTS1. Experience and Qualification• M + 3 qual
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM4NjUxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1147446&xid=1266_38651
2y
1
SavedSave
SEEKING AMBITIOUS, DETERMINED & ENERGETIC TEAM LEADER TO JOIN OUR EXISTING TEAMemployment@michaelbrownverifications.co.za
12d
1
Company in Randburg is looking for an individual
with the following abilities:
·
Reception
duties
·
Computer
literate and Microsoft Office literate
·
Customer
service oriented
·
Customer
facing and customer centric
·
Dealing with
cash
·
Organised
with ability to file and document management
·
Self-leaning
ability
·
Can work
under pressure
·
Possess Multitasking
ability
Please reply and attach your CV
14d
1
Receptionist wanted in motor industryWe are looking for a lady receptionist with experience in working in motor industry. The must lady must be fluent in English. Afrikans will be added advantage.Must be computer literate and good telephone communicating skills.The person must be around Randburg area please CV to Costa@gearboxanddiffdoctor.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM5NTAwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1131538&xid=1266_39500
2y
1
We are seeking a creative, motivated, and enthusiastic Junior Designer and Social Media Manager to help us develop and execute our social media strategy, create visually appealing designs for our marketing campaigns/prints and drive engagement with our brand(s)Please email your CV to admin@broadcastlines.co.za with your portfolio and contactable references
19d
SavedSave
Senior Service Controller As a service controller, you will be representing our business as the first point of contact for incoming customer service calls. You will also be responsible for coordinating and managing the entire service call process from logging the call, managing the technician who visits the site, and ordering the necessary parts and spares. We are looking for an organised and detail-oriented individual who thrives on customer satisfaction, to play a crucial role in providing quality service delivery to our valued client base. Your Key Duties: · Receiving, logging, managing and closing service calls on the system · Processing quotes and invoices for chargeable calls · Efficiently resolving customer queries, ensuring that they are updated throughout the process, and that service delivery is in line with their SLA · Scheduling and managing technician callouts to client locations for on-site repairs and maintenance · Maintaining accurate records of service requests, repairs, and customer interactions via our software systems · Working with management to identify areas for system improvement, optimisation and automation Minimum Qualifications: · Minimum 2 years proven experience in a service controller role within the office automation industry · National Senior Certificate/Matric · Excellent communication and interpersonal skills to interact with clients and technicians · Strong organisational and time management skills with the ability to prioritise and solve tasks effectively · Good understanding of photocopier and printer functionality and maintenance procedures · Proficient in English · Excellent PC skills including use of Microsoft Office · A positive and proactive customer-centric attitude
· Attention to detail and ability to multitask in a high-pressure customer service environment
Further Advantageous Skills:
· Knowledge of and experience using CO3/BPO · Experience in CRM systems · Proficiency in other languagesEmail fin@saicgroup.co.za
1mo
Ads in other locations
1
SavedSave
Take your career to new heights,
SUMMARY:
The Admin Assistant will assist in all general Admin tasks.
JOB DESCRIPTION:
Position: Admin Assistant
Location: Sandton, Johannesburg area
Salary: R12,000pm plus benefits
Admin Assistant Position
Are you immediately available for the administration job with your strong administrative skills to take on a full-time position.
This role will be supporting the general operations and projects required in a professional and efficient manner. We need your vibrant personality, excellent command of the English language.
REQUIREMENTS
• Matric, relevant qualifications advantageous
• Computer literate – Word, Excel & Outlook
• Strong process understanding of administrative work relevant processes
• Multi-tasking and Time Management skills
• Good English knowledge with strong communication skills
• Team player
• Ability to work with a wide cross section of people
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send up-to-date CV to: james@vacancyscout.co.za
If you do not hear from us within 2 weeks, unfortunately your application has not been successful.Salary: R12000Job Reference #: Admin8443
7h
1
SavedSave
Take your career to new heights,
SUMMARY:
The Admin Assistant will assist in all general Admin tasks.
JOB DESCRIPTION:
Position: Admin Assistant
Location: Midrand, Johannesburg area
Salary: R12,000pm plus benefits
Admin Assistant Position
Are you immediately available for the administration job with your strong administrative skills to take on a full-time position.
This role will be supporting the general operations and projects required in a professional and efficient manner. We need your vibrant personality, excellent command of the English language.
REQUIREMENTS
• Matric, relevant qualifications advantageous
• Computer literate – Word, Excel & Outlook
• Strong process understanding of administrative work relevant processes
• Multi-tasking and Time Management skills
• Good English knowledge with strong communication skills
• Team player
• Ability to work with a wide cross section of people
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send up-to-date CV to: james@vacancyscout.co.za
If you do not hear from us within 2 weeks, unfortunately your application has not been successful.Salary: R12000Job Reference #: Admin6887
7h
1
SavedSave
The purpose of the role is to provide a high-quality EM Administrative support and service to business operations functions.The EM Administrator is required to maintain EM databases for MICROS clients to the satisfaction of clients, employees and Management.
Primary Responsibilities for the Role
Provide support to line managers in developing job profile for a new vacant positionManage administration of all client databases controlled by Micros SA using RES/Simphony product suite.Manage communications with client regarding EM database administration and maintain a reply within 4 hours of the original emails during office hours.Manage database change process in accordance with client SLA.Assist with new enterprise database creation and deployment.Travel to clients’ sites.Provide client training related to enterprise database control.To provide telephonic / remote / onsite support for all RES products.Clients on ‘Credit Hold’ are not to be supported without authorization by Management.To ensure accurate and timely updates of logged support issues on the in-house call logging system.To be aware of escalation procedures as communicated from time to time. Escalation procedures may vary for corporate accounts.Be responsible for interaction with customers via email, telephone, fax etc.Research and test problems to confirm, isolate and identify what caused the problem and solutions. When unable to resolve problems, escalate to the correct channels.Maintain all EM database related documentation required by MICROS-Fidelio.Assist with the occasional implementing, testing and writing of any documentation that may be required.Test and troubleshoot new versions prior to release.To employ sound decision making when dealing with customer support issues i.r.o. escalation (EAME, USA, and others); resolve customer issues in the most efficient manner, in the shortest possible time.To maintain effective communication with our customers at all times, through a planned program of scheduled telephonic conversations and meetings.Inform the relevant account managers of support / maintenance issues regarding their clients.To occasionally assist the sales department with any requests that may assist the sales department to close a sale. This includes technical information, software information and sales demonstrations.Maintain client files, filing of all installation and support documentation, including the internal support system.Maintain 97% SLA on EM casesTo present training courses as required.Perform all UAT testing prior to deployment.Ensure 100% successful/accurate deployment.Adhere to EM SLA standards and timelines.
Minimum Qualification and ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODMyMjQxNjk0P3NvdXJjZT1ndW10cmVl&jid=1280043&xid=1832241694
8h
1
SavedSave
Red Ember Recruitment is currently recruiting for a Senior Payroll Administrator to be based in Bryanston, Johannesburg.
Please note this is a 2 month fixed-term contract position.
DUTIES
Conducting Payroll input and salary changes for all employees.Month-end reconciliation procedureHandle Annual increase/decrease processDistribution of reportsAttend to payroll queries and correct errorsPayroll System AdministrationProvident FundHandling SARS/ IRP5/Reconciliation year-end processUIF DeclarationAssist with Job gradingResolution of job grading and salary complaintsSalary benchmarkingManage direct reportPayroll System Information
SAGE VIP Premier+/- 400 HeadcountDifferent divisions (entities) under one Company
REQUIREMENTS
Matric CertificateMust have completed numerous (what specific courses, be precise) Payroll Administration courses including the Tax Year end course/seminarPayroll Administration & Management Diploma/DegreeKnowledge of relevant Labour and Tax legislation and changesPayroll processes and systemsAccounting knowledge to handle Salary Clearing accountsRelevant computer packages
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjU0NDIwOTg1P3NvdXJjZT1ndW10cmVl&jid=345257&xid=4254420985
8h
1
SavedSave
An exciting position for an Executive Assistant to the CEO has become available in the Sandton, Johannesburg area, whose primary responsibility is to provide logistical and office coordination support.
Specifically, the position is responsible for providing assistance to the CEO, providing general office management, meeting and event coordination.
The responsibilities include but are not limited to, managing calendars, making travel arrangements, attending meetings and preparing expense reports.
Key Performance Areas and Indicators:
Executive Support:
Provide sophisticated calendar management.Meeting and greeting visitors at all levels of seniority.Devising and maintaining office systems, including data management and filling.Prioritize inquiries and requests while troubleshooting conflicts with little guidance.Makes judgements and recommendations to ensure smooth day-to-day engagements.Plans, coordinates and ensures the CEO’s schedule is followed and respected.Creating win-win situations for the direct access to the CEO’S time and office.Provides a bridge for smooth communication between the CEO’S office and departments, demonstrating leadership to maintain credibility, trust and support with senior management staff.Successfully completes critical aspects of deliverables with a hands-on approach, including personal correspondence and other tasks that facilitate the CEO’S ability to effectively lead the company.Act as the point of contact among executives, employees, clients and other external partners.Screening phone calls, enquiries and request, and handling them when appropriate.Dealing with incoming email, faxes and post, often corresponding on behalf of the CEO.Manage information flow in a timely and accurate manner.Arranging travel, visas and accommodation and, occasionally, travelling with CEO to take notes or dictation at meetings or to provide general assistance during presentations;Act as an office manager by keeping up with office supply inventory.Organising and attending meetings and ensuring the CEO is well prepared for meetings.Take minutes during meetings.Screen and direct phone calls and distribute correspondence.Producing documents, briefing papers, reports and presentations.Carrying out specific projects as directed by the CEO.Project managing upcoming Events.Reporting on the progress of Departments to the CEO, as per his request.Collecting and providing information/ documents to the CEO on Departments, as per his request.Researching different topics, as per the CEO’s request.Devising and implementing action plans, as per the CEO’s request.
...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDc0MjA4NjkzP3NvdXJjZT1ndW10cmVl&jid=1149791&xid=3474208693
8h
SavedSave
HR Assistant
An Investment company is thrilled to announce a fantastic opportunity for an enthusiastic individual to join their team as an HR Assistant!
Start Date:
ASAPDuration:
12 Months Fixed-term contractWorking hours:
7 am – 4 pmLocation:
Kya Sands, Johannesburg Salary:
Negotiable Requirements
Diploma/Degree in Human Resource Management
At least 2 years of relevant HR experience
Excellent communication and presentation skills
Interpersonal skills
Problem-solver and solution-driven
In-depth knowledge of the Microsoft Office package
Have the ability to multitask
The ability to keep confidential information secure
Personality Traits
Humility
Integrity
Emotional Intelligence
Results and solutions driven
Committed and hardworking
Good listener
Team-orientated
Dependable and trustworthy
Adaptable
Assertive
Confidentiality
Responsibilities
Oversee the implementation and enforcement of all HR policies
Implement an effective filing and record-keeping system
Co-ordinate and manage all HR processes including but not limited to leave management, employee wellness, and development
Ensure strict adherence to company HR policies and institute disciplinary action against transgressors
Ensure timeous attendance of staff and maintain such records
Facilitate the employee recruitment and selection process
Administer company payroll and submit to Head Office for processing
Conduct regular performance assessments on performance of all admin and support staff
Attend and represent the employer in all disciplinary hearings as might be required from time to time and maintain proper records
Maintain a safe and secure work environment
Enforce and ensure strict adherence to all company policies
Record and keep all minutes during the staff meetings
Treat all information, whether personal or business-related with confidentiality and discretion, at all times
Attend to all reasonable instructions as may be issued by your line manager or anyone with delegated authority
Note:
Preference will be given to EE candidates
If you meet the above requirements and wish to apply, you MUST upload ALL the following documents: (PDF or Word) with a maximum size of 2 MBUp-to-date professional CV
A copy of your Boston Certificate OR Academic Transcript
NOTE: Placement Partners only accepts documents that DON’T change like CV and certificates. PLEASE SEND YOUR MOTIVATIONS TO:
graduateservices@boston.co.za
Your motivation must indicate why you are suitable for this position. Applications that do not contain all the above items will not be considered.
SECTOR: Admin, Office & Support
Job Reference #: JHB000056/SN
8h
A well-established short term insurer is seeking to appoint a Executive Assistant - People ManagementYou will be responsible for the effective and efficient day-to-day management and organisation of the Executive Managers’ activities and business
Qualifications:
Matric or relevant certificate
Post Matric Qualification will be added advantage
Experience:
Minimum 3 - 5 years’ work experience Management of complex diaries and coordination of meetings for relevant team members and oversee seamless organization of them.
Develop agenda and minutes of meetings.
Receive and screen incoming calls and visitors, determine which are priority matters, and alert the executive accordingly. Make referrals to appropriate staff or provide requested information.
Management of other incoming correspondence (e-mails/manual mails) and respond appropriately.
Arrange local and international travel bookings and reservations, ensuring that all bookings are communicated effectively and within Sasria travel policy.
Acts as liaison between the executive and subordinates by transmitting directives, instructions and assignments and following up on the status of assignments.
Deal with queries/complaints where necessary.
Prepare presentations for Exco and Managers: Review, proofread, and edit documents prepared for the administrator’s or executive’s signature.
Compile and safeguard records for respective Divisions
Prepare and type documents (for internal or external use) in accordance with the established Sasria standards and branding guidelines.
Organise and attend to photocopying, printing, binding and deliveries of documents by messengers and couriers.
Ensure that divisional information is kept up to date on the Intranet.
Assist with other ad hoc duties as and when required.
Manage stationery orders for allocated respective Divisions.
Coordinates trainings and seminars run by allocated respective Divisions.
Provide secretarial support on relevant professional bodies and regulatory forums
Please note that if you have not received a response within 14 days of submitting your application that your application was unsuccessful. However, please keep a lookout on our website, www.sixsense.co.za for available positions which may be inline with your career aspirations.
SECTOR: Admin, Office & Support; Insurance
Job Reference #: SSC000562/AK
8h
1
SavedSave
Bayteck,
a National Company requires a Junior Sales Administration Clerk at its branch in Midrand, Gauteng who will be responsible for all the administration
linked to the clients at the branch.
Requirements are:
·
Minimum
of 1 years’ experience working on Pastel
·
Efficiency
in office administration.
·
Knowledge
of Ms Office (Excel, Word, Pastel, and Outlook.
·
All the
switchboard / reception functions and duties but will also include other
proportionate duties such as certain sales and certain debtors’ functions.
·
Previous
experience in Data Capturing, Sales (Tele Sales), and Debtors will be
advantageous.
·
Position
will entail dealing with Key Account customers, handling all the sales related
thereto as well as controlling each such client’s debtors’ book in the required
age brackets.
·
Ability
to multi-task and manages time effectively and adapt quickly to changing priorities.
·
Must be
able to work under pressure.
·
Effective
team working skills.
·
Excellent
Communication Skills
·
Bilingual
(Afrikaans and English)
·
Precise
attention to detail
·
Must
have telephone etiquette.
·
Self-Motivated
·
Well
Organised
Send CV to pagejl@bayteck.co.za and hr@bayteck.co.za with
"MID-Admin” as
reference.
8h
1
SavedSave
“An exciting opportunity within Energy at Work Projects has now become available! We are looking to appoint an individual who will be part of our Learnerships for 2023. We are looking for an individual who is confident, well-articulated and looking to gain work experience. This opportunity also offers a fully paid qualification relevant to our industry. This individual will have the opportunity to be part of a dynamic organisation that offers an opportunity to establish a dynamic career in outsourced services.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODg3MDk5MjgxP3NvdXJjZT1ndW10cmVl&jid=1540363&xid=3887099281
8h
1
SavedSave
OVERVIEW
The Contributions Administrator is responsible for the accurate and timeous processing of contributions within the agreed service level between SALT EB and the Fund and meeting production standards. The duties include requesting information, responding to enquiries and providing assistance to Client Services, the Call Center, Claims team, employers and external service providers.
AREAS OF RESPONSIBILITY
Key Activities
Perform all contribution related activities which include the complete contribution processing cycle of all contributions, all contribution related enquiries and complaints.Process contributions according to the rules, policies, legislation, administration procedures and the service level agreement.Process refunds according to administration processes within the service level agreements.Meet production standards in terms of quantity and quality.Liaise with employers and service providers both written and verbal.Devote the whole of your time, attention and abilities during working hours to the discharge of your duties with strict accuracy.Ensure email communication, whether internal or external is dealt with professionally and within the service level agreement.Any other duties as determined by the the business needs and participate in all organisational events as required.
Record Keeping and Filing
Attach all email correspondence to the members record.Record all appropriate member notes on members Everest record.
Query resolution
Attend to all email and telephonic enquiries both internal and external.Assist Client Services, the Call Center, Claims team, employers and external service providers to resolve queries.Applying the rules, policies and administration procedures of different funds in accordance with the Co standards service level agreementsFollow through and provide client with on-going feedback until enquiry is resolved.Support a positive and responsive climate for client enquiry resolution.Action all escalated enquiries within 24 - 72 hours.
Team Support
Accept accountability and take responsibility for any work done or allocated.Display a willing and helpful attitude.Action any other responsibilities allocated by the manager.Cheque releasing, Year ends & Benefit statements
Relationship Management
Build and maintain relationships at all levels with service providers and internal departments to enhance organisational effectiveness and efficiency.Use your best endeavors to properly conduct, improve, extend, dev...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDA2MDQzODM0P3NvdXJjZT1ndW10cmVl&jid=1261638&xid=1406043834
8h
1
The Section 37C, Disability and Funeral Claims specialist administrator is responsible to accurately and timeously perform all Section 37C related activities through the co-ordinating of death, disability and funeral claims information as per agreed service levels between SALT EB and the Fund and support the trustees with the death, disability and funeral claims process whilst meeting production standards.
To provide efficient administration and verification service in respect to quality assurance of risk claims that results in the improvement of client service and to minimize financial risk. The responsibility is to ensure that all claims and related documents conform to the set standards, within the agreed service levels and that the claim is ready for processing.
The duties include requesting information, responding to enquiries and providing assistance to members and beneficiaries, Compliance, Client Services, the Contact Centre, employers and external service providers.
Areas of Responsibilities
KEY ACTIVITIES
Perform all Section 37C related activities which include the complete death claim processing cycle of all death claims, all death related enquiries and complaints.Liaise with members, beneficiaries, employers and/or relevant stakeholders in a professional manner in order to obtain and clarify details regarding the claims (both verbal and written).Quality assure and review the death claim documentation in order to ensure the documentation is accurate, complete and compliant with relevant legislation.Liaise with the relevant affiliations in order to resolve issues around incorrect or incomplete documentation.Prepare investigation report detailing findings together with motivation for the distribution of the benefit for the Trustees to verify and approve at the Death Benefit Disposal Sub-Committee meeting.Prepare a report on death cases for presentation to Trustees at the Death Benefit Disposal Sub- Committee meeting on a monthly basis.Report on inflow and outflow of death claims statistics for Fund.Process payment of death once approved by Trustees within the agreed service levels.Keep abreast of all requirements in the retirement industry as set out by the FSCA and the relevant legislation.Process Section 37C claims according to the rules, policies, legislation, administration procedures and the service level agreement.Provide accurate information to clients in order to ensure that they receive appropriate service.Build and maintain relationships with internal and external stakeholders.Deliver on service level agreements agreed between internal and external stakeholders in order to ensure that expectations are managed with beneficiaries.Make recommendations to improve client service and fair treatment of clients within area ofhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjQ3ODgwNjc1P3NvdXJjZT1ndW10cmVl&jid=161745&xid=1647880675
8h
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