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Our client is looking for a Receptionist to join their team.
Duties and Responsibilities:
Check-in/Check Out GuestsEnsure Guests information is accurate on the Management SystemConcierge ServicesCreate a positive work environment for employees
Required Minimum Educational Qualifications/Work Experience
Diploma/Degree relevant to the field of Hospitality1-year experience in a Management role of a recognised, luxury hospitality brandDriver’s Licence
Key Skills
The ability to work collaboratively and build confidence and buy in with multiple stakeholders..Strong ability to execute capabilities.Work independentlyAccountable and able to take ownership.
Key Results Areas:
Adhering to Hotel&Spa Operational StandardsCustomer ServiceGuest Administration
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTQ4MzE1ODQyP3NvdXJjZT1ndW10cmVl&jid=374823&xid=3948315842
2d
1
A prestigious hotel in the vibrant heart of Johannesburg is
currently looking for an engaging and professional Receptionist to provide our
guests with outstanding service. This role is perfect for someone with a
passion for the hospitality industry and a commitment to delivering exceptional
guest experiences.
Location: Centurion, Pretoria
Salary: R10 000
Key Responsibilities:
Greet
and welcome guests as soon as they arrive at the hotel.Direct
visitors to the appropriate person and office.Answer,
screen, and forward incoming phone calls in a polite and professional
manner.Ensure
reception area is tidy and presentable, with all necessary stationery and
material.Provide
basic and accurate information in-person and via phone/email.Receive,
sort, and distribute daily mail/deliveries.Maintain
office security by following safety procedures and controlling access via
the reception desk.Perform
other clerical receptionist duties such as filing, photocopying,
transcribing, and faxing.
Requirements:
Proven
work experience as a Receptionist, Front Office Representative, or similar
role.Proficiency
in Microsoft Office Suite.Hands-on
experience with office equipment (e.g., fax machines and printers).Professional
attitude and appearance.Solid
written and verbal communication skills.Ability
to be resourceful and proactive when issues arise.Excellent
organizational skills.Customer
service attitude.High
school degree; additional certification in Office Management is a plus.
Benefits:
Competitive
salary.Opportunity
to work in one of Johannesburg’s most prestigious hotels.Career
growth opportunities within the hospitality industry.Dynamic
and supportive work environment.
If you’re someone who prides yourself on your communication
skills and enjoys making others feel welcomed and valued, we’d love for you to
join our team. This is an excellent opportunity to contribute to the high
standards of hospitality for which we are known.**Applicants must complete the Skills Assessment at this link https://bit.ly/hotel-receptionist-centurion to be considered
1mo
SavedSave
JOB LOCATION: NORTH BEACHSALARY: 12K PER MONTHTYPE: CONTRACTJOB REFERENCE: CTP592356NBHOTEL RECEPTIONIST NEEDED FOR A WELL ESTABLISHED HOTEL IN NORTH BEACH.Centrix Pro is recruiting for a prestigious and well-established hotel in North Beach who are seeking a friendly and professional Hotel Receptionist to join the team and provide exceptional service to our valued guests. Our ideal candidate will have excellent communication skills, a passion for delivering outstanding customer service, and a keen attention to detail.Hotel Receptionist Responsibilities:Warmly greet guests upon arrival, efficiently handling check-ins, check-outs, and any special requests.Provide accurate information about the hotel’s facilities, services, and local attractions, ensuring guests have a memorable stay.Answer telephone enquiries and manage reservations in a timely and courteous manner.Maintain up-to-date guest records and billing information using the hotel’s property management system.Coordinate with housekeeping, maintenance, and other departments to address guest needs and resolve any issues that may arise.Process payments and maintain accurate financial records.Assist with administrative tasks, such as managing correspondence, filing, and data entry, as required.Adhere to all hotel policies and procedures, as well as local, state, and federal regulations.Hotel Receptionist Schedule:The Hotel Receptionist role is full-time, with a schedule that may include weekends, holidays, and evenings as needed to ensure the smooth operation of the hotel’s front desk services.Hotel Receptionist Requirements:Previous experience in a customer service role, preferably within the hospitality industry.Excellent communication, interpersonal, and problem-solving skills.Proficiency in Microsoft Office Suite and experience with hotel property management systems.Strong organisational skills and the ability to multitask in a fast-paced environment.A professional and friendly demeanour, with a genuine commitment to guest satisfaction.Flexibility to work weekends, holidays, and evenings as needed.What We Offer:Opportunities for professional growth and development within our expanding hospitality group.A supportive and inclusive work environment, where your hard work and dedication will be recognised and rewarded.Hotel EventsIf you are ready to embark on an exciting career in hospitality and join a team that is committed to excellence, we invite you to apply below!https://centrixpro.co.za/hotel-receptionist-north-beach/
2mo
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