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Our Client, based in central Cape Town, provides support services with a focus on desktop publishing, is recruiting for an experienced Head of Department Human Resources. Job description As the Human Resources Head of Department, you will play a pivotal role in shaping our organizations people strategy and fostering a positive work environment. You will lead a team of HR professionals to attract, develop, and retain top talent, while also ensuring compliance with employment laws and regulations. Requirements • Develop and implement HR strategies and initiatives aligned with the overall business objectives • Oversee all aspects of the employee lifecycle, including recruitment, onboarding, performance management, and offboarding • Provide guidance and support to managers and employees on HR-related matters, including employee relations, conflict resolution, and disciplinary actions • Lead the development and implementation of training and development programs to enhance employee skills and performance • Drive diversity, equity, and inclusion initiatives to create a more inclusive and equitable workplace • Manage compensation and benefits programs to ensure competitiveness and fairness • Stay updated on HR trends and best practices to continuously improve HR processes and policies • Collaborate with other departments to achieve organizational goals and promote a positive company culture Qualification • Bachelors degree in Human Resources, Business Administration, or related field. (Masters degree preferred) • SHRM-SCP or SPHR certification highly desirable • 3 years of progressive experience in human resources roles, with 2 years in a leadership position • Experience working with Sage VIP, HR Premier and ESS systems • Strong knowledge of South African employment laws and regulations • Excellent leadership and interpersonal skills, with the ability to build and maintain effective relationships at all levels of the organization • Proven track record of developing and implementing HR strategies that drive business results • Ability to think strategically and solve complex problems • Exceptional communication and presentation skills Salary: R40 000 CTC per month Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202661 subject heading or email body. Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee. Your CV will be kept...Job Reference #: 202661

City Centre

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Based in central Cape Town, we provide support services with a focus on desktop publishing and we are looking for a Arabic Client Liaison Experts who interface between our corporate clients all over the world. Job description • Deal with clients in the middle east • Arabic texting and flipping of documents • Produce documents as per client specification and according to our quality standards • Adhere to all stipulated production processes, including proofreading • Complete administrative tasks, pertaining to timekeeping (for payment and billing purposes) • Ensure the highest level of quality production output by adhering to client SLA requirements and internal quality criteria, as part of the production process and defined KP Requirements • Native in Saudi Arabic and English • Proven experience in a customer service role • Graphical experience and accreditation advantageous • Shift flexibility and weekend availability • Determined and dedicated • Common sense • Resourceful • Ability to work shifts coupled with the ability to work in a team. Personal Attributes • Excellent command ofSaudi Arabic and English • Positive attitude • Good work ethics • Good communicator • Down to Earth team player Salary Market related Monthly incentive Shift allowance Shift between 06h00 until 15h00 shift, Sunday to Thursday Benefits Medical Aid Gym allowance Cellphone contract allowance Transport allowance Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202122 subject heading or email body. Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee. Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202122

City Centre

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Our client, a 247 desktop publishing company that produces business graphics in different languages, is looking for innovative, German-speaking individuals. Based in Cape Town CBD, we provide support services with a focus on desktop publishing and we are looking for a German speaking Client Liaison Experts who interface between our corporate clients all over the world. Job description • Produce documents as per client specification and according to our quality standards • Adhere to all stipulated production processes, including proofreading • Complete administrative tasks, pertaining to timekeeping (for payment and billing purposes) • Ensure the highest level of quality production output by adhering to client SLA requirements and internal quality criteria, as part of the production process and defined KPIs Requirements • Native in German and English • Proven experience in a customer service role • Microsoft Office proficient, strong PowerPoint skills • Meticulous, with an eye for detail • Ability to work under pressure in a fast-paced environment • Can operate extremely well within a high pressure environment • Can work independently • Accountable • Persistent in the completion of a task • Graphical experience and accreditation advantageous • Shift flexibility and weekend availability • Determined and dedicated • Common sense • Resourceful • Ability to work shifts coupled with the ability to work in a team Personal Attributes • Excellent command of German and English • Must enjoy the idea of working in a demanding environment • Positive attitude • A keen eye for details • Good time management skills • Good work ethics • Good communicator • Down to Earth team player Salary Market Related Base Salary and Language Supplement Transport Allowance Monthly Incentive Shift Allowance Shifts: • Mondays to Fridays: Rotational Shifts, i.e. 06h00 to 15h00, 10h00 to 19h00 or 14h00 to 23h00 Benefits Medical Aid contribution R839 Gym/sports membership R100 Cellphone contract allowance R150 Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202392 subject heading or email body. Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee. Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please em...Job Reference #: 202392

City Centre

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For supporting our growing business we are looking for a Technical Support Engineer (Solar PV Industry) reporting to our Business Development Manager in Cape Town. Responsibilities Active technical and application support of sales staff in the preparation of sales offers in respect of technical and other aspectsTechnical selling, consultation and support of customers and in respect of the company’s Solar PV products and systems in both – commercial and residential marketsTechnical On-Site and telephonic supportRepair and assessment of product in our Service Centre as well as managing of product return processesPreparation of Quotations, Client Follow Up, Product and Stock Consulting and Order Confirmation to ClientsSupport Department Manager when implementing new products and servicesGaining internal knowledge about new products or updates and changes. Internal processing and presentation in the company’s knowledgebase and training of colleaguesWorking close with the Department Manager for setting up and maintain technical presentations, product battle cards, warranty guidelines etc…Commencement of regular technical product and system trainings with clients where new products are introduced or system configurations are shownPreparing Solar PV designs in the company’s design software PV Manager. Commencement of internal and external trainings hereinDrawing of single line diagramsBeing the main contact for warranty and claim handling of products, especially for those where the company is responsible for the first line service Qualifications Bachelor’s Degree in Electrical or Mechanical Engineering is preferredKnowledge and experience in the SOLAR field is an assetProduct experience with Victron, SMA, Fronius, GoodWe, SolarMD and BYD is preferredMinimum 2 years technical experience in the SOLAR industryExcellent written and verbal communication skills requiredExcellent Afrikaans and English skillsWillingness to work in a fast-paced, customer facing environmentAbility to organize, prioritize and effectively multi-task daily and meet deadlinesAssertive, confident and clear communicator – via e-mail, phone and face-to-faceProficient with desktop applications such as Windows & Office. ERP System Knowledge is an assetExperience with PV Design Software such as PV Syst, PV Sol etc., is an assetMust have valid state driver’s license Benefits Competitive compensationAttractive vacation arrangementsCareer path opportunities for top performers in a growing industry Should you meet all the requirements ... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMDI4ODk2NzY2P3NvdXJjZT1ndW10cmVl&jid=1237459&xid=1028896766

Higgovale

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JOB DESCRIPTION The IT Team Leader will play an integral role in driving the support team to deliver on agreed SLA targetsCommunicates company goals, safety practices, and deadlines to the IT teamMotivates team members and assesses performanceKeeps management updated on team performanceCommunicates concerns and policies among management and team membersResponsible for facilitating Daily Team huddles, prioritizing tasks based on business requirements as well as being accountable for performance of Team goals KEY PERFORMANCE AREAS Maintains service and quality levels according to the company’s business standards, processes and proceduresDocument Standard Operating procedures and processes relating to client specific systemsManages the client’s expectations with regards to break-fix calls and service requestsDevelops and maintains a professional working relationship with the client on behalf of the companyResolves all calls logged by the Call Centre Agents and Back Office staff, relating to desk-top issues and ensuring done within SLAEscalates calls to the relative partiesInstall’s Desktop and Server PlatformsConfirms Call resolution with client before resolving of the callInvestigates and reports on incidents relating to server, desktop and telephony queries and systemsLiaises with 3rd party vendors to resolve escalated and problems and queriesCoaches and provides ongoing support of direct reportsManages direct reports’ performanceDocuments direct reports’ Personal Development PlansProvides regular feedback on performanceDevelops performance promises for all direct reports and conducts midyear and annual performance reviewsEnsures that all Human Resources policies and procedures are observedConvenes regular Client Contract Manager and service provider meetings to monitor and enhance performance and maintains highest customer satisfactionConducts and provides monthly care reports to Client Contract ManagerProvides monthly and quarterly reportsConducts continual service improvement studies within the environmentDrives standards such as ITIL and ISO within the CSA business and ensures adherence to best practicesUnderstands the customer business and processesConstantly reviews existing processes and improves where necessaryImplements policies, processes, procedures, and workflow instructionsEnsures the Operations are supported in a standardized and consistent mannerImplements, maintains, and manages the cascading of all relevant company policies & procedures to team membersReports all Health & Safety incidents to the Occupation... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDE4MDU1MzYyP3NvdXJjZT1ndW10cmVl&jid=1123168&xid=3018055362

Higgovale

German Speaking Problem Manager – IT Support

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Description: A new and exciting opportunity has arisen in Europe’s leading independent provider of IT infrastructure services. We are looking for a Problem Manager within the newly formed Proactive Insights Team within the BP&O Optimisation Department. The Proactive Insights Team main objective is to issue prevention, automation or to reduce effort for the company and our customers. This is achieved by using ITIL proactive problem methodology, enhanced tooling, and robust processes. Requirements: As a Proactive Problem Manager, you are required to: Be enthusiastic and drive a proactive, pre-emptive and automation culture, focused on reducing reported Incident volumes as well as system events and improved user experience.Have a good understanding and experience of using ITSM tools to facilitate Problem Management.Be responsible for managing and prioritising your own workload and identifying successful proactive Problem opportunities.Drive root cause analysis for the Problems opportunities identified towards issue removal, automation, and effort reduction, in line with the defined Computacenter Problem Management process using ITIL framework.Produce high level reporting and business updates to both Computacenter and our customers, which Cleary define the value added from the service.Maintain a proactive Problem tracker and ensure all Problem opportunities are documented in the ITSM toolsetBuild and maintain relationships with key operational teams such as, Reactive Problem management, Delivery Leadership, Service Desk, Remote Desktop Services, Technical teams, Automation team and all functions within Optimisation. Qualifications/Experience/Sills: Experience of ITIL framework, preferably with prior exposure to Problem Management and Incident Management rolesIntermediate skills using Microsoft Word, Excel and Outlook with previous exposure to Teams and SharePoint desirableWorking knowledge of Service Now and BMC Remedy ITSM toolsExposure or knowledge of data analytic tools such as Power BI and NexthinkDesire to expand abilities in data analysis and proactive problem solving.Ability to deliver successfully within predefined timescales.A self-starter, who can take the imitative but also able to collaborate within a team.Excellent verbal and written communication with the ability to pitch communications (verbally and written) for different audiences.Effective time management, organisational and workload management skills to ensure delivering work is not effected by the volume of work or conflicting priorities.Ability to present in a professional and business-like manner to internal and external customersAbility to manage confidential information w... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDExNjA3NzcwP3NvdXJjZT1ndW10cmVl&jid=1296775&xid=1411607770

Higgovale

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This is a full-time position. Office hours 8am to 5pm. Job description The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for packaging, product manuals, illustrative design, sales support and typography. This candidate will have experience in working with numerous different design platforms such as digital and print forms. Responsibilities Candidate will be responsible for packaging for: Consumer productsPhotography (for internal, external and online needs)Website/e-commerce channel support Job Duties Meets Art Department work standards by following production, productivity, quality, and customer-service standards; resolving operational problems; identifying work process improvementsMeets Art Department cost standards by monitoring expenses; implementing cost-saving actionsFormulates art concepts (possibly supervising co-workers) engaged in executing layout designs for artwork and copy to be presented by visual communications mediaKeeps executive informed by reviewing illustrative material for presentationImplement restructuring and procedural methodology to organize and maintain art/image database for use of Art Department and Sales TeamReviews project production factors by studying budget, background information, objectives, presentation approaches, styles, and techniquesSelects and secures illustrative material by formulating basic layout design concept; conducting researchProduces illustrative material by assigning layout design concept to artists and photographers; directing development of design concepts into art layoutsPrepares layouts for printing by marking-up, pasting-up, and finishing layoutsObtains executive approval by presenting final layouts, story boards, and illustrations; responding to executive commentary and requestsImproves quality results by studying, evaluating, and re-designing processes; implementing changesUpdates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizationsEnhances art department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments Skills and Qualifications Coordination, Creativity, Vision, Project Management, Product Management, Organization, Graphic Design Skills, Developing Creative Standards, Illustration Tools, Desktop Publishing Skills, Multimedia Content Development, Social Media Developer and Manager, Photography Should you wish to apply, please email yo... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjc1MTQ5MDMzP3NvdXJjZT1ndW10cmVl&jid=1307034&xid=1275149033

Higgovale

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"desktop support" in Cape Town

desktop support in Cape Town (85 results)

Results for desktop support in All Categories in Cape Town