Clerical & Administrative Jobs in Northern Suburbs

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We are industry leaders in the Debt Review space, and one of the top 5 large national debt review companies in SA, as voted by our industry peers and consumers, for the past 7 consecutive years. Our mission is to assist cash-strapped South African consumers achieve financial freedom. We are looking for an energetic and customer centric Consumer Portfolio Manager, with demonstrated collections skills to join our vibrant money collecting team. The criteria for the role includes: - Good communication skills and engaging telephonic manner. - Minimum 2 years experience in a debt review aftercare environment is essential - Fluent in English plus any other official language/s - Excellent work ethic The outputs of the role include: * Meet and exceed rand value/percentage collection targets as well as customer retention targets on your book of assigned debt review consumers consistently. * Retention of customers through active listening, empathy, and assuming ownership of client issues from first contact through to resolution. * Minimize cancellations by providing ongoing support and resolution of all queries, addressing customer dissatisfaction with any process related issues. * Follow up on failed and disputed transactions within the prescribed timeframe, to ensure the customers’ payments are collected successfully * Update and reconcile allocated book with payments received from consumers. * Keeping customers updated and communicating any portfolio changes to them immediately. * Ongoing communication and follow-ups with all relevant internal departments regarding your portfolio of consumers * Liaison between the consumers and their credit providers, as well as in-house customer care departments to ensure all customer related queries are resolved timeously On offer is a market related negotiable basic salary and an excellent commission structure of up to R 3000 per month. We also offer a high performance weekly bonus of up to R3000 per week. OTE R 9 500 per month EXCLUDING the weekly performance bonus. Submit a detailed CV, minimum salary expectation and availability to start, to: pda5@dcexperts.co.za If you are not invited for interview within 2 weeks, please accept that your application was not successful.

Goodwood

Office administrator job

Job title: office administrator job type: full time salary: competitive we are committed to excellence and are looking for a proactive and professional office administrator to help streamline our operations as an office administrator, you will play a crucial role in the smooth running of our office you will be the first point of contact for our clients, providing excellent customer service and ensuring all administrative tasks are completed to the highest standard key responsibilities: serve as the point of contact for clients, ensuring all inquiries are addressed promptly and professionally manage daily administrative operations, including scheduling, correspondence, and filing prepare and issue invoices, process orders and assist with other financial records generate quotes and assist with contract management maintain and organise digital and physical files for easy access and retrieval coordinate internal and external meetings, including preparing meeting spaces and organising refreshments requirements: proven experience in an administrative role excellent communication and interpersonal skills strong organisational and time management abilities proficiency in m s office and other office management software valid driver’s licence is essential experience in invoicing and preparing quotes how to apply: please send your c v and a cover letter detailing your suitability for the role to janice@trend sanware co za we look forward to hearing from you!

10h

Parow