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Position – Dialer Administrator (Night Shift Campaigns)
Experience in outbound call center salesIT/Dialer experience (Preferred)Operational hours 1am – 10amIntermediary to expert in Excel ProficiencyReporting ExperienceMust have at least 3 years’ experience managing a dialerSalary is negotiable depending on your experience
https://www.ditto.jobs/job/gumtree/807920922?source=gumtree
3d
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OVERVIEW
The Contributions Administrator is responsible for the accurate and timeous processing of contributions within the agreed service level between SALT EB and the Fund and meeting production standards. The duties include requesting information, responding to enquiries and providing assistance to Client Services, the Call Center, Claims team, employers and external service providers.
AREAS OF RESPONSIBILITY
Key Activities
Perform all contribution related activities which include the complete contribution processing cycle of all contributions, all contribution related enquiries and complaints.Process contributions according to the rules, policies, legislation, administration procedures and the service level agreement.Process refunds according to administration processes within the service level agreements.Meet production standards in terms of quantity and quality.Liaise with employers and service providers both written and verbal.Devote the whole of your time, attention and abilities during working hours to the discharge of your duties with strict accuracy.Ensure email communication, whether internal or external is dealt with professionally and within the service level agreement.Any other duties as determined by the the business needs and participate in all organisational events as required.
Record Keeping and Filing
Attach all email correspondence to the members record.Record all appropriate member notes on members Everest record.
Query resolution
Attend to all email and telephonic enquiries both internal and external.Assist Client Services, the Call Center, Claims team, employers and external service providers to resolve queries.Applying the rules, policies and administration procedures of different funds in accordance with the Co standards service level agreementsFollow through and provide client with on-going feedback until enquiry is resolved.Support a positive and responsive climate for client enquiry resolution.Action all escalated enquiries within 24 - 72 hours.
Team Support
Accept accountability and take responsibility for any work done or allocated.Display a willing and helpful attitude.Action any other responsibilities allocated by the manager.Cheque releasing, Year ends & Benefit statements
Relationship Management
Build and maintain relationships at all levels with service providers and internal departments to enhance organisational effectiveness and efficiency.Use your best endeavors to properly conduct, improve, extend, dev...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDA2MDQzODM0P3NvdXJjZT1ndW10cmVl&jid=1261638&xid=1406043834
3d
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About the company:It's a prestigious boutique private clinic based in Century City.It specializes in child psychiatry for ADHD and Autism and are internationally known as a national center of excellence in the private sector.BenefitsR25,000 p.m. competitive salaryFull-time permanent roleWorking at home 1 day per week, 4 days onsite in Century City . During initial period you will be 5 days a week onsite to support your training.Hours: 9.00 - 17.00Working with 6 other PA colleaguesPaid sick leavePensionAccess to an Employee Assistance Programme to further support youAll IT equipment providedPrestigious working locationRoleAppointment management (via emails/phone calls)Ensuring doctors have all relevant patient specific documentation in a timely manner and in advance of consultations.Phone calls to patients, parents and carersSupporting general tasks across your assigned doctors.Promptly replying to emails, filtering emails for doctors.First point of contact for patient concernsManaging both inbound and outbound postEnsuring all information is ready prior to clinicLiaising with parents to ensure assessment paperwork has been issued, collated and returned in advance of consultations.Ensuring clinic rooms are prepped and checked before and after clinicScoring of questionnaires used to support assessment consultationsLiaising with reception, ensuring day lists are produced and distributed in a timely manner.Printing and emailing lettersSupporting the prescription delivery serviceCovering for colleagues where appropriateIdeal CandidateWe are looking for someone that can join our close-knit, supportive team who is organised, self-motivated, has great attention to detail, promotes excellent customer service skills and understands that the little details are important.The candidate must possess great IT skills, the role is predominately email and phone-based interaction but at times will require face to face communication with our patients.Private practice and psychiatry experience is desirable but not essential.How to apply:If you feel you have the right experience please send your CV to: careers@recruitmentguru.co.zaREFERENCE: RTG592445
14d
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THETHA CONNECT has an opportunity for the position of a Receptionist Agent. This position is situated in the Thetha Connect office, Hermanus, Cape Town. We are a fast paced and established business, seeking a motivated contact center Receptionist a Great team player with an Interactive personality.Our Company is growing and we are looking for more staff, do you qualify?MAIN PURPOSE:The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly.KEY RESPONSIBILITIES:Handle high pressure inbound and outbound calls professionally and effectively. Provide exceptional Customer service and support.Maintain accurate records of Customer interactions.Be quick when capturing information on our Database.Operate Customer related information systems to the required standard plus maintaining accurate and secure records.Follow clear instructions and guidelines informing and processing the requirements of callers and Client instructions, whilst correctly directing enquiries and calls.Provide accurate information on a Database as well as to the client.Provide accurate information to ensure consistency across the organization and provide a reliable and trustworthy Customer service.REQUIREMENTS:Excellent verbal communication in English 2nd language an advantageTyping essentialStrong interpersonal and problem solving skillsAbility to multitask and work in a fast-paced environmentComputer knowledge and familiarity with CRM systemsMust have reliable transport to and from workSolid experience as a Customer service advisor*Medical knowledge an advantage but not essential*Previous experience in Call Centre will be an advantageHigh stress tolerance Adapt to change quickly, in a fast-paced environmentJOB TYPE:Full TimeWe would like to meet you. We offer all on-board training.Please send your application to hire2024@thethaconnect.co.za and management@thethaconnect.co.za.This advert will be valid until Friday 26 April 17h00.
21d
Job Opportunity: Debt Collection Call Centre AgentAre you ready to join a dynamic team and excel in the field of debt collection? We are seeking dedicated individuals to fill the role of Debt Collection Call Centre Agent at our esteemed company.Position:Debt Collection Call Centre Agent Location: Cape Town, Western CapeSalary: R4000 basic salary, with a potential to earn up to R500 in productivity and attendance bonuses, along with uncapped commissions.Key Responsibilities:- Contacting debtors via phone calls to negotiate payment plans and arrangements.- Utilizing persuasive communication skills to encourage debtors to fulfill their financial obligations.- Maintaining accurate records of all communications and interactions with debtors.- Adhering to all relevant laws and regulations governing debt collection practices.Requirements:- Minimum of 6 months experience in debt review, removal, and debt mediation.- Fluency in English and at least one of the following languages: Xhosa, Afrikaans, Zulu, Venda, or Sepedi.- Excellent negotiation and interpersonal skills.- Ability to work efficiently in a fast-paced call center environment.- Strong attention to detail and ability to maintain confidentiality.Why Join Us?- Competitive salary with performance-based bonuses and uncapped commissions.- Opportunities for career growth and advancement within the company.- Supportive and collaborative team environment.- Comprehensive training provided to enhance your skills and knowledge in debt collection.If you meet the qualifications and are eager to make a positive impact in the debt collection industry, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and language proficiency. Join us in helping individuals achieve financial freedom while advancing your career in debt collection.Email: info@digibar.co.za
24d
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Job description
job title: financial advisor
location: throughout south africa (remote)
about us: legacy wealth management is a leading financial services company committed to providing top notch wealth estate management solutions to our clients we pride ourselves on offering exceptional opportunities for growth and development in the financial industry
position overview: we are currently seeking candidates for financial advisor positions this role offers full training and support, making it an excellent opportunity for individuals looking to start a career in finance
key responsibilities:
provide comprehensive financial advisory services to clients, helping them achieve their wealth management goals
conduct in depth financial analyses to assess clients' needs and develop tailored financial plans
educate clients on various insurance products, and retirement planning strategies
build and maintain strong client relationships through proactive communication and personalized service
stay updated on industry trends, market developments, and regulatory changes to provide informed recommendations to clients
requirements:
own vehicle
own laptop tablet
martic certificate
no criminal record
no previous experience in finance required
strong communication and interpersonal skills
motivated self starter with a passion for helping others achieve financial success
ability to work independently and as part of a team
excellent organizational and time management skills
must be located in south africa and legally eligible to work
additional information:
r e5 is a benefit but not a requirement
this is not a call center or telemarketing position; it is a full field agent role
full training will be provided to successful candidates
to apply, please reply with your name, and contact information to this email address
join our team and embark on an exciting journey in the financial services industry apply now to take the first step towards a rewarding career as a financial advisor!
25d
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