Office Administration and Office Receptionist Jobs in Durban & KZN

A global leader in the supply of mining equipment simulators and the leading supplier of military simulators in the South African market is seeking an experienced Quality Assurance Tester. The successful candidate will play an integral role in the company’s quality standards and its growth into the global market. Candidates Minimum Requirements: • Matric; • Quality Assurance qualification; • Proficient in Quality Assurance concepts and testing techniques; • Electrical / Mechanical ...

Q.A. required to listen to data voice recordings and examine the call quality. Identify the positive and negative of calls, provide feedback to agent in terms of coaching and developing. Provide audit stats to superior.   Bi-lingual(preference), confident, microsoft essential, organisational skills and able to communicate effectively.

Velociti Call Center is looking for a Quality Assurance Team Leader   You will be responsible for the following tasks and duties:   Adhere to best practices, standards and procedures in maintaining and assuring quality within your team. Take appropriate corrective remedial measures in ensuring quality in products or services as per the process Daily monitoring of agents’ attendance Manage the team for the following tasks and ensuring the correct procedures are met:  Assessing of sales calls, Completing ...