Sales Support Consultant - Industrial Automation

We're looking for a candidate to fill this position in an exciting company.



Sales Support Consultants responsibilities:
Fulfill support functions to sales consultant and their duties
Manage and interpret customer requirements - speaking with clients to understand, anticipate, and meet their needs both electronically and via telephonic communication
Prepare Quotes, Sales Orders, and Requisitions. Follow up on quotes, sales orders, and backorder reports
Maintain awareness of pertinent client information, payment performance; communicate all client information that may affect company decisions to appropriate departments as required
Schedule regular calls to customers
Develop profitable and sustainable sales growth through engagement with current and potential customers within the assigned sales region
Maintain high customer satisfaction ratings that meet company standards
Close and grow sales through professional communication and interaction with current and potential customers and provide exemplary customer service throughout the sales cycle
Establish and maintain productive, long term professional relationships with decision-makers at customer organizations and create action plans for follow-up; Key accounts could require monthly / weekly follow-up's
Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
Maintain records of customer communications and contact information as required through Hubspot


Role requirements are:
At Minimum a Matric/NQF4 equivalent
Proven track record as a Sales Support Consultant
Engineering technical sales support background an advantage
Effective communication skills