Assistant Store Manager

A successful storage product retailer based in Somerset West is seeking an Assistant Store Manager to join their team. You will be responsible for coaching and guiding shop assistants to ensure they achieve the company’s mission to provide a world-class shopping experience to their customer as well as ensuring the professional growth and development of the team.Responsibilities:Lead the store team in all aspects of store operations.Day-to-day management of the store.Take responsibility for the training & development of team members.Communicate effectively with Senior Management team.Drive sales through applying sales techniques and standards as well as identifying innovative new solutions to support sales growth.Ensure and provide exceptional customer service at all times.Ensure appropriate merchandising standards.Control expenses and payroll budgets.Manage the staff experience and handle personnel issues.Model outstanding customer service practices for your team and ensure associates consistently deliver excellent customer service.Will be involved in managing on or more of the following operations: Back of House operations (Receiving/Stock counts/ Barcoding), Merchandising, Point of Sale/Front End operations, Selling Floor, Returns, and all individual departments instore.Assisting/support management team in all areas of store operations, service, and merchandising.Human Resource Initiatives including but not limited to staffing, hiring, and staff scheduling. Requirements:Grade 12At least 3-5 years’ experience within a Supervisory / 2iC retail position.Able to work retail hours, including weekends and public holidays.Can manage a team.Good communicator – Afrikaans and English.Organized and able to plan.