Data Entry/Customer Support

We are currently seeking a full-time Data Entry/Customer Support staff member to join our clients office.Reporting directly to the Administration Manager the successful candidate will be responsible for data entry and customer support duties.Key duties and responsibilities of this role: Prepare, check and sort documents for data entry Enter data into database software and checking to ensure 100% accuracy Resolve discrepancies in information and take action by emailing the customer with a clear, precise yet detailed query to obtain further information when required. Respond to order queries and general enquiries from both internal and external stakeholders Respond to incoming and outgoing calls in a professional mannerSkills and knowledge: Outstanding communication skills both written and verbal Ability to learn new systems quickly Excellent computer skills and proficiency in Microsoft Word and Excel Accurate and fast data entry skills Ability to provide a high standard of customer service to internal and external stakeholders A professional phone manner Provide accurate and timely information to support our customers High level of organisational skills Outstanding attention to detail and accuracy Proactive problem solving skillsSalary is negotiable for the perfect candidate.Working hours are Monday To Friday.To ensure that your application is received and added to our ATS system, please apply online at www.zarecruit.co.za/vacancies Only applications via our website will be considered.If you don’t hear back from us within 14 days from your application please consider your application unsuccessful