Vacancy for a Hotel Rooms and reservation Manager

Job Posting: Rooms and Reservations Manager

Location: Somerset West, South Africa

Position: Full-Time

Join Our Team: Nestled in the picturesque heart of Somerset West, our boutique hotel offers a unique blend of luxury and comfort. We are seeking a dedicated and experienced Rooms and Reservations Manager to oversee our accommodations and booking operations.

Key Responsibilities:

• Manage all aspects of room reservations, ensuring a seamless and personalized guest experience.
• Oversee the front desk team, providing training and support to maintain the highest standards of service.
• Collaborate with housekeeping and maintenance departments to ensure rooms are impeccable and guest-ready.
• Analyze occupancy trends and strategize to maximize room revenue.
• Handle guest inquiries, complaints, and special requests with professionalism and care.

Requirements:

• A minimum of 3 years of experience in hotel room management or a similar role.
• Proven track record of managing reservations and front office operations.
• Exceptional leadership skills and the ability to work under pressure.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in hotel management software and Microsoft Office Suite.
• Own transport is essential.

We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and dynamic work environment.
• The chance to be a part of a close-knit team in one of Somerset West’s most charming hotels.

If you are passionate about hospitality and ready to take on a challenging yet rewarding role, we would love to hear from you. Please submit your resume and cover letter to [hotel’s email address].