Mobile Service Operations Manager

vivo is looking for a  Service Operations Manager with 5-9 years experience in telecoms * Th 3rd Party Repair center (incl network operator’s repair center and authorized repair center ) development & Official service center construction & Service Image management * Monthly operation performance and Goal formulation and operation result management * Relationship maintenance and management both 3rd party repair center and vivo * Abnormal escalation Complaints Cases dealing * Co-ordinate with distributer and retailer and company internal dept and HQ * Relationship maintenance both vivo authorized repair center and vivo * Service image promotion and service info promotion * Call center supporting * Team skills improvement * Be subject to superior arrangement * MS office skills :Above average * Team management and Training skills * Mobile phone after-sales industry * Creative thinking and unique perspective * Benfen and Better Attitude & Better Moral Quality * MS office skills :Above average * Team management and Training skills * Mobile phone after-sales industry * Creative thinking and unique perspective * Benfen and Better Attitude & Better Moral Quality