Foods Department Manager

MAIN PURPOSE To attract and grow our customer base, through a customer facing or supportive role and in doing so increase the market share, turnover and profitability. To provide exceptional customer service by ensuring customer care, a world class shopping experience for our customers, to play a role in minimising risk and increasing profitability in your store. KEY OUTCOMES * Provide exceptional customer service to internal and external customers * Recruit, select, manage and develop people to meet competence requirements * Participate in team to ensure achievement of department and store goals * Manage implementation and integration of new initiatives to achieve project goals * Participate in general store operational duties * Supervise and coach staff to meet competence requirements * Job specific responsibilities as per Job Profile (dependant on position) KEY COMPETENCIES * Passion for the Customer - establish lifelong relationships with our customers * Passion for Retail and Selling * Living the Brand': Personal leadership and attitude to work i.e. 'the difference' * Versatile communication skills * Proven team leadership skills * Action and results orientated * Assertive and proactive * Problem solving and decision making skills * Computer Literacy skills * Commercial acumen and numeracy * Attention to detail * Creative and innovative and keeps up to date on retail trends MINIMUM REQUIREMENTS * Entry Requirement: Grade 11 or NQF3 completed, and Grade 12 will be advantageous * Retail and or Business Management Diploma would be advantages * 2-5 years role experience as a Foods Department Manager in Retail * Retail experience highly advantages * Team Management would be advantages * Leadership and Management experience would be advantageous * Ability to work shifts that meet operational requirements *Desired Skills: * * Planning & Organising * Technical * Decision Making * Customer Skills * Leadership/Management Skills *Desired Qualification Level: * * Grade 12 / Matric *About The Employer: * "As a proud South African brand, Woolworths is committed to transformation. Meeting our employment equity goals will be taken into account in our recruitment decisions."