Workshop Coordinator

KEY PERFORMANCE AREAS:
1. Planning Job Schedule for Technicians:
1.1. Plan job schedule according to daily incoming customer requests (breakdown notifications from clients and reps)
1.2. Prepare and present daily schedule to Technicians in informal morning meeting
1.3. Update Technicians on any urgent requests added to daily schedule Monitor Technicians productivity to ensure efficiency targets are met (maximum turnaround time of 2 days)
2. Coordinate Customer Repairs:
2.1. Generate quote for customer on requested repair and follow-up intermittently until rejected or accepted
2.2. Create the order number on Unity and send through invoice
2.3. Create the picking list and load stock movements on Unity
3. Coordinate Spares Sales:
3.1. Generate quote for customer and follow-up intermittently until rejected or accepted
3.2. Create the order number on Unity and send through invoice
3.3. Create the picking list and load order and stock movements on Unity
4. Spares Stock Management:
4.1. Maintain the spares stock levels at the MTG plant
4.2. Report on irregularities in stock, and outcome of investigation
4.3. Load an inter-site request on Unity for stock replenishment
5. General Spares Administration
5.1. Report on backorders and in-transit orders on a weekly basis
5.2. Requisition new parts when part is not viable for repair
5.3. Conduct standard spares reporting is done i.e. location reports which identify stock locations
6. Workshop Health and Safety and Housekeeping
6.1. Monitor adherence to standards and controls
6.2. Maintain cleanliness of workshop and spares stores
6.3. Clean equipment prior to packaging for delivery


Key Skills
Verbal and written communication
Attention to detail
Problem-solving abilities
Decisiveness and good judgment
Organization and time management
Leadership and motivation
Goal-setting



Qualifications
5 years of experience in a similar position.
Matric