Senior Account Manager

The Senior Account Manager will be responsible for growing revenues through the acquisition of new enterprise customers
and logos via a direct or indirect channel, this role would be 100% new business focused. You will also need to be an
ambassador of the company, ensuring awareness of the brand and it’s capabilities within the ICT/ISP environment. Creating an
image that upholds the company''s vision in the eyes of the customer is a key objective that uniquely separates your company from
its competitors, Be a C-level influencer.

Key Responsibilities:

• Planning and executing portfolio sales strategies
• Support client on-boarding from the sales cycle to technical hand over, ensure knowledge transfer on
accounts between teams
• Build and mentor the relationship with key partners and customers across regions
• Comprehensive knowledge of the entire client portfolio and actively identify new opportunities
• Strong technical and industry knowledge in order to provide consistent messaging to clients
• Research new products to meet the needs of the client and the corresponding “Go-to-Market” strategy
• Gain a thorough understanding of the client’s business and identify areas of opportunity for providing
value added business solutions
• Travel required to other entities or customer sites as and when needed
• Monitor industry and company news to determine future trends as well as manage reporting to gauge
account health
• Ensure complete and accurate information is entered into Pipeline
• Strategize with Customer Teams for analysis and delivery of Business Value Assessments to provide client
strategy and value
• Maintain a C-level relationship with customers and provide consultation, support and guidance
• Work both individually and as part of a team where appropriate
• Fulfil any training and/or examination requirements as per the Company’s skills and certification matrix
• Be willing to carry out or assist with such tasks as may be required to achieve deliverables, or as
reasonably requested by a member of the organization 
• Regularly familiarize yourself with the company’s portfolio of Products and Services, Customers, Suppliers and
internal Procedures
• Be a professional and courteous representative at all times

2. Key Relationships
• Experience with C, D and M level management essential for both company and Customers
• Proven network of C, D and M level management within the required territory
• Has a healthy working experience with internal supporting structures

3. Necessary Experience and/or Qualification
• 8 years’ experience within the ICT or Telecommunications industry
• 5 years’ experience successfully selling and networking at a senior level with high-end multi-nationals
• Knowledge in selling across ICT business services
• Strong existing business relationships with customers in target industries