Sales Centre Consultant

Our client is a well-established national Private Tertiary Education institution with a national footprint, they offer quality and attractive courses to professionals and school leavers alike.   We are looking to recruit an experienced Internal Sales Consultants who will report to the National Sales Centre Team Leader.   *PURPOSE OF THE POSITION:*   * To provide an efficient and effective sales solution, guidance and advisory service to all prospects and potential clients nationally. * Responsible for all inbound sales activities, driven and supported directly from Head Office, including sales appointments, capturing, database mining, tele-sales and consulting to closing the sale in an assigned territory. * Works within the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term goals in line with the company vision and values.     *THE ROLE OF A CUSTOMER SERVICE AGENT:*   * Book & Schedule sales appointments. * Relationship building. * Researching the market and related products. * Thorough knowledge of all the training products. * Capturing of client information on the database management system. * Generate leads through current databases and marketing events/ advertising and networking opportunities. * Sales appointments and consultations. * Cold calling/ frequent contact with the database. * Presenting the product or service in a structured professional way through virtual online consultations. * Direct support of our campuses & sales team on a national level. *RESPONSIBILITIES & DUTIES:*   * Work closely with the sales teams nationally to ensure maximum daily sales activity. * Corporate and part time programmes. * Assisting with the capturing of information web enquiries/social media enquiries within 2 days of receiving. * Full-and part time programmes (self-paced, full qualifications part time (FQPT) and career full- time programmes). * Updating the marketing workbook. * Responsible for all web enquiries, feedback and support. * Working against a strict appointment target: scheduling of appointments (60 consultations minimum per month, 20 per week). * Demonstrates technical selling skills and product knowledge in all areas. * Maximizes all opportunities in the process of closing a sale resulting in the taking of market share from larger competitors. * Sells consultatively and makes recommendations to prospects and clients of the various solutions the company offers. * Develops a database of qualified leads through referrals, telephone canvassing, cold calling on business owners, direct mail, email, and networking. * Assists in the implementation/execution the company marketing plans as needed. * Responsible for sourcing and developing client relationships and referrals. * Maintains accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activiti