Please note that our Terms of Use and Privacy Notice are applicable.
Back to search (Western Cape > Cape Town > Jobs > General Worker Jobs> ad 1097503189)
Program Manager Cape Town
1 Photo(s)
1 year ago2831 views
Ad Saved to My List
View and manage your saved ads in your account.
Share
WhatsApp
Facebook
Messenger
Twitter
Copy URL
Email
Report Ad
Report This Ad
Reason for Reporting
Email Address
(Required)
Message
(Optional)
Report Ad
By clicking "Report" you accept the Gumtree Terms and Conditions.
Description
Parvana Strategic Sourcing has established itself as a leading provider of permanent and temporary recruitment services to the South African, European and UK marketplace. In addition to this we have enjoyed considerable success in Australia and other part
*Role Responsibilities:*
* Providing input into the development of the tactical strategy.
* Developing / implementing a supporting operational strategy.
* Designing / implementing new cutting-edge systems, solutions and processes.
* Providing subject matter expertise and thought leadership.
* Working with stakeholders across the business, advocating for and distilling technical requirements.
* Drawing up a budget aligned to tactical delivery plans.
* Managing / evolving the overall architecture and target architecture.
* Responsible for strong service delivery of the support services team.
* Managing / continuously driving performance improvements from team and systems.
* Efficient with workflow management, capacity management and quality of work output.
* Evaluating delivery requirements and ensuring proper resource and risk management.
* Influencing and motivation of various teams and stakeholders within the end-to-end process.
* Team management, which includes completion of individual KPI reviews.
* Evaluating / benchmarking service providers to ensure continuous improvement.
* Compiling development logs and continuously reviewing output required by technical teams.
* Assisting with the creation of SLA's and ensuring continuous updates of SLA.
* Ensuring vendor / supplier services and products meet SLA agreements / performance standards.
* Taking an active role in the development and coaching of direct and indirect teams and clients.
* Mentoring your direct and indirect team, interns and learners.
* Meeting the needs of clients and committing to continuous development.
* Monitoring / managing the timely and accurate resolution of escalated issues.
* Day-to-day management of the support services team.
* Proactively drive ops and systems process improvement plans.
* Reviewing KPIs to enhance overall service quality and delivery.
* Minimise / eliminate risks to the business by preventing adverse developments.
* Identifying opportunities for improvements to services or programs and recommending alternatives.
* Reviewing / updating the risk and issue(s) register and initiating corrective action as appropriate.
* Tracking / analysing operational processes, trends, variances and other metrics.
* Ensuring compliance to legal regulations and company policies / house rules / contracts.
* Auditing support services development log weekly and flagging any unresolved issues.
* Coordinating, reviewing and providing resolution of complex service issues.
* Developing / delivering roadmaps for operational projects.
* Participating in the development / recruitment process within the company
* Coordinating / ensuring the successful orientation of new employees
*Preferred Qualifications:*
* Tertiary qualif
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2Nzc1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1245261&xid=1555_56775
Id Subtitle 1097503189
View More
WhatJobs
Selling for 2+ years
Total Ads25.56K
Active Ads25.56K
Professional Seller
This seller has registered a Gumtree business account which allows them to qualify as a professional seller.To grow your business with Gumtree read more
Seller stats
25.56KTotal Ads
105.66MTotal Views
Contact WhatJobs
Message
(4021)
Name
(Optional)
Email Address
(Optional)
Phone
(Required)
Upload CV(Optional)
DOC or PDF only max 2 MB file size
Send Message
By clicking "Send" you accept the Terms of Use and Privacy Notice and agree to receive newsletters and promo offers from us.
Related Ads
1
SavedSave
Our client, a nonprofit housing institution established in 2004, offers affordable transitional and communal housing in Johannesburgs inner city and Cape Town - fully accredited by the Social Housing Regulatory Authority (SHRA). They are currently recruiting for a Housing Manager to Join their team based in Cape Town.
Job Purpose:
Rent collection and management of vacancies. Management of client relationships. To oversee the maintenance management of the buildings and the grounds. Management of visiting stakeholders, staff, and service providers.
Responsibilities:
Client Services Management
• Manage vacancy levels in the buildings by assisting prospective tenants, facilitating viewing of vacant units, sourcing new tenants, and conducting information and leasing workshops.
• Manage the rental collection process by distributing rental statements, reviewing arrears reports, following up on tenants in arrears, distributing arrears letters, and implementing credit control procedures
• Manage and facilitate the intake and exit process for new tenants, including welcoming and inducting them, discussing house rules, and completing take-on snag lists with both new and existing tenants while also managing the tenant exit process Service Provider Management
• Review the performance of relevant staff and service providers such as cleaners, maintenance personnel, security, garden services, refuse removal, and MES, by conducting meetings and providing feedback on their performance HR / Staff Management
• Identify, recruit, interview, and select suitable candidates for vacant positions on site; induct, train new staff, and facilitate the probation period process.
• Conduct performance appraisals, derive action plans to improve performance, identify training opportunities, conduct disciplinary processes when required, motivate teams, and hold weekly meetings Maintenance and Security
• Review overall maintenance and security of the building, liaising with the maintenance manager on identified concerns
• Address maintenance requirements reported by tenants by investigating work needed, requesting work orders, attending to minor maintenance, overseeing the in-house maintenance team, and reporting on service provider performance
• Manage the buildings condition by inspecting the premises, identifying concerns, investigating and reporting security or maintenance incidents, and ensuring the cleaning team is well-equipped and trained to maintain cleanliness Administration
• Complete weekly and monthly reports accurately and on time, attend meetings with Internal Influencers.
• Process and send all documentation to the head office Social Climate Management
• Review the social climate in the building, address minor social issues, and refer them to the MES social worker when necessary
• Report any major social issues and encourage tenant participation
• Address tenant behavioral issues promptly, issuing warnings as needed for violations of ...Job Reference #: 202655
Invalid date
1
SavedSave
A new vacancy is available for a Sales Representative for our client in the Industrial Hygiene Industry. The position is based in Cape Town.
Provider of Specialised Industrial Cleaning Chemical Products has a vacancy for a Sales Representative based in Cape Town region to sell chemicals to the Hospitality and Laundry / Food and Beverage industries- to exemplify the brand and grow the branch.Key Performance Areas
Business Development
Maintain brand reputation and ethos of business in a professional manner.
Call on an average of ten clients per day. Ensure weekly call report is completed and submitted to the Sales Manager.
A client call planner must be completed and repeated in a 4-to-6-week cycle.
To monitor sales and gross profit activities.
Present and sell company products and services to current and potential clients.
Follow up on new leads and referrals resulting from field activities.
Provide product demonstrations at new and existing clients.
Develop new business opportunities at existing clients (upselling).
Meet the agreed sales targets.
Customer Relationship Management
Complete written service reports for clients that require them. Ensure reports are discussed with relevant persons and ensure a copy is submitted to the Sales Manager.
Ensure staff training is carried out for all clients. Ensure all administration functions are closed out once training is offered (E.g. Training Registers, Training Certificates etc.).
Build a relationship with all key people within the client portfolio. (E.g. Buyer, General Manager, Chef, Contract or Area Manager, etc.).
Always provide prompt service and assistance.
Assist with deliveries to customers in unforeseen circumstances.
Attend to customer needs concerning the best suited products and their efficient use.
Manage account services though quality checks and other follow-ups.
Carry out technical installations, repairs and maintenance of equipment where necessary.
Demonstrate the company’s consultative sales approach; leverage hands-on service to enhance our total value to the customer.
Provide emergency service coverage after hours to appreciative customers.
Build relationships by providing customers with innovative products, sales demos, regular service and ongoing training.
Learn customers’ operations and devise unique solutions as their expert on advanced cleaning and sanitation processes.
Communication and Feedback
Attend and participate in all sales meetings.
Communicate on new opposition products, special account developments and any other relevant information gathered through field activities to provide feedback to Sales Manager.
Assist in providing the Sales Manager with relevant Service Report data.
Submitting a weekly sales/technical report to Sales Manager.
Adhere to Company Data and Communication Policies.
Use prescribed templates where available.
Comply with deadlines where set/required.
Administration Services
SECTOR: Cleaning and Hygiene
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjAwNC9BSw==&jid=1804371&xid=E.L002004/AK
Invalid date
1
SavedSave
My name is valentina, Malawian lady who is looking for work as a house keap,child care,nany, office cleaning or general work.am available pls contact me or wap 0602887982
Invalid date
SavedSave
Willing to work as intended and depending on how you willing I should work for you. moderately,no criminals
Invalid date
SavedSave
my name is gift eliyas I'm Malawian I'm looking a job as gardener house keeper painting dog walker and other demestric workers
Invalid date
1
A very passionate and hardworking barista with experience
Available immediately
Invalid date
View More
Back To SearchGumtree Safety Tips
1.Meet in a public space to see the item and exchange money.
2.Never send your item before receiving the money.
3.Never send or wire money to sellers or buyers.
Looking to Sell?
Whether you are selling your car, old cell phone or laptop, learn how much your item could be worth with our Gumtree Pricing Guide.