PRODUCT CONSULTANT

Job Summary:

To create and increase brand awareness through maintaining pricing, shelf health, promotions, training of instore sales consultants and strong customer and client relationships.

Key Responsibilities and Deliverables:

Shelf health 

Ensure product availability

Check for and manage damaged stock process

Check accurate pricing, promotional pricing, competitor pricing

Effective management of demo software on all live devices

Effective housekeeping

Drive sells out

Training of store staff

Engaging with shoppers

Assisting and supporting of store sales staff to drive sales vs competitor sales

Implement and maintain POP material as per client brief

Identify need for promotions to increase sales and negotiate with store manager

Increase forward share / floor share / shelf share of products

Negotiate for prime positions in store

Drive slow moving stock and allocate sufficient space to fast moving stock

Manage / influence stock on hand

Effective implementation of promotions

Implement promotions according to head office and client requirements

Maintain stock levels

Maintain POP

Effective administration 

Complete reports timeously / accurately

Manage assets and equipment

Utilization of handheld devices / system to provide reports / feedback and action returns process

Communicate execution / exceptions to relevant parties and gather feedback

Customer service and satisfaction

Gather feedback from customer complaints, queries and requests and ensure resolution

Communication and upkeep of knowledge of promotions/out of stocks/products/delivery date planner etc.

Build and maintain strong working relationships with all store staff and management

Effective self -management

Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained

Demonstrate consistent application of internal procedures

Plan and prioritise, demonstrating abilities to manage competing demands

Demonstrate abilities to anticipate and manage change

Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs


Grade 12 (Matric)

1-2 years’ experience in FMCG field sales and marketing