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Intergrated Services Manager
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Description
KEY RESPONSIBILITIES:
Enforce the Companys Disciplinary Code of Conduct
Adopt an initiative geared towards Integrated Operational Excellence
Improve the Integrated operational systems, process, policies and procedures, management reporting, information flow, and Client relations.
Manage and increase the effectiveness and efficiency of the allocated Integrated Operations team
Coordinate and communicate between support Departments, Integrated Operational Teams and Clients
Establish a relationship with the Clients, whereby the I.S.M. becomes intimately familiar with the Integrated Service requirements of each Client
Ensures that all Integrated Services personnel are operating and performing their duties according to the Site Job Description
Lead and manage the on-site training and recruitment functions of Integrated Services personnel to ensure that the Contracts operational needs are met
Attend weekly/monthly Client meetings and provide Integrated solutions that are Site specific to the Client for consideration, so as to ensure excellent service delivery
Attend regular Operations meetings with Senior Management Teams Implement effective controls and monitoring Processes
Participate in site Investigations and report on findings
Perform Risk Assessments and Integrated Services Survey
Perform site surveys and compile reports pertaining thereto
MINIMUM REQUIREMENTS:
PSIRA Grade A Registered
Matric Certified
Firearm Competency
5-10 years of direct Management experience in the Security, Cleaning and Parking Industry
3 -5 years of Facilities Management Experience Minimum of 2 years training with regards to "Introduction to Contract Cleaning Managers"
Security Management Qualification will be advantageous
Strong background of Health and Safety environment
5-10 years ex-military/SAPS experience
Drivers License Code 08 and own reliable vehicle
Risk Assessment and Site Survey experience
SHEQ Qualification will be an advantageous
3-5 years in Retail Operations
Solid Computer Proficiency
COMPETENCIES:
Excellent People Management skills
Proven negotiation and influencing skills
Excellent verbal and written communication skills
Demonstrated commitment to high ethical standards within a diverse workplace
Strong commitment to service and quality standards as well as Client Satisfaction
Demonstrated experience in coaching, motivating, developing and leading a professional Team
Demonstrated leadership and vision in managing staff groups and major projects
Flexible and collaborative work style including commitment to get required output and resolving operational problems timeously
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Id Subtitle 1092598773
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performance areas
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periodic facility inspections and ensure that all safety hazards and
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Drive
SHEQ awareness on site using toolbox talks, safety awareness campaigns, and
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Ensure
that SHEQ risk assessments and legal appointments are in place, maintained and
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Ensure
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Compile
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Assist
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Ensure
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