Exports Administrator

West Rand - Our client is in the hospitality and foodservice industries.Job DescriptionY0u will be expected to perform the following Key Functions:A vacancy currently exists for the position of Exports Administrator. The Exports Administrator will be responsible for the processing of all export sales orders from start to finish, and to provide a support function for the sales team.Oversee and process all exports customer transactions accurately and timeously from entry to finalisation, ensuring compliance with the relevant regulations.Oversee all related export documentation, invoices and inspections.Manage all exports customer feedback requirements regarding order status, backorder reporting and general inquiries in adherence to all policies and procedures.Provide a supporting role to the sales team.Develop positive relationships with exports customers and provide professional customer service and support to these customers.Foster relationships with internal colleagues and relevant business departments, to ensure correct dispatch of export orders.Use initiative and be proactive in resolving exports customer queries promptly.Promote total customer satisfaction internally and externally through providing professional services and prompt query resolution.Other duties as assigned.QualificationsSenior certificateExports qualification (highly beneficial). SkillsAt least 3 years’ experience in a similar role.Understanding the exports cycle, cross trade and documentation.Understanding of exports sales environment and export documentation.Knowledge of the South African and foreign customs acts.Computer knowledge: SAP and Microsoft OfficeExcellent verbal and written communication skills.Excellent interpersonal and customer service skills.Excellent organisational skills and attention to detail.Strong analytical and problem-solving skills. Salary / PackageR16000- R18000BenefitsProvident Fund, Medical Aid.