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E-commerce/Customer Support Intern
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Description
(Internship potentially leading to a permanent position)
Starts immediately
E-commerce fulfilment
Process orders done through the Fieldbar website
Process orders with wholesale clients
Co-ordinate with couriers for three times a week pick up
Work with Manufacturing to ensure correct stock levels are shown on our website
Co-ordinate product returns.
Monthly stock counts and reconciliations
Customer support
Reply and manage all customer support emails.
Replay and manage customer support queries on social media
General admin
Ensure the factory/offices have supplies.
Ad hoc tasks assigned by the managing director.
REQUIREMENTS
Must have a tertiary qualification
Proficiency in spreadsheets, email, and online software
Good writing skills
Natural empathy for customers
Massive attention to detail
Good writing skills
Starts immediately
E-commerce fulfilment
Process orders done through the Fieldbar website
Process orders with wholesale clients
Co-ordinate with couriers for three times a week pick up
Work with Manufacturing to ensure correct stock levels are shown on our website
Co-ordinate product returns.
Monthly stock counts and reconciliations
Customer support
Reply and manage all customer support emails.
Replay and manage customer support queries on social media
General admin
Ensure the factory/offices have supplies.
Ad hoc tasks assigned by the managing director.
REQUIREMENTS
Must have a tertiary qualification
Proficiency in spreadsheets, email, and online software
Good writing skills
Natural empathy for customers
Massive attention to detail
Good writing skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzg5NzVfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1157243&xid=1320_8975
Id Subtitle 1060347492
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