Claims Administrator: Short-Term Insurance

We are currently seeking a Claims Administrator: Short-Term Insurance to be based in our Lenseria offices. The Claims Administrators will be assisting with processing short term claims. Manage and maintain the customer relationship and meet various KPIs. Ensuring compliance within the claims process.Responsibilities include:Registering claims & liaising with Assessors (Commercial and Domestic).Loading tasks and ensuring they are continuously updated.Updating client files and data administration on CRM System.Follow up & provide feedback to clients.Accurate and timeous communication & relationship building.Handling claims queries & general enquiries.Assisting with arranging car hire at claim stage.Assisting clients with 3rd party claims.Ensuring compliance in the claims process.Reviewing policies at renewal stage In-house servicing and amendments.Application of policy terms and conditions Recoveries & Settlements.Minimum Requirements:2 years short term related experience.Exposure to Insurance package (X Plan) would be beneficial.Senior Matric Certificate.Experience in MS Word, MS Excel and Outlook.The person will need to be able to work from home a few days a week and come in when required.Own vehicle and valid driver’s license.Presentable and quiet workspace at home.Reliable and high speed WIFI connectivity.Company DescriptionOne of South Africa’s benchmark leading organizations that provide sound financial solutions for individuals and businesses with a focus on sustaining service excellence in the insurance industry