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DEBT COLLECTIONS AGENTS - CALL CENTRE
Reason for Reporting
We are seeking experienced Debt Collections Agents to join our team, as a
Debt Collections Agent, you will be responsible for managing and collecting
outstanding debts from our clients. Ideal candidates should have previous
experience in bank and municipality debt collections.
**Responsibilities:**
· A minimum of 1 year working experience within an inbound / outbound debt
collections environment
· proven track record,
Credit and clear criminal record
Grade 12 qualified
Excalibur 4
Strong communication skills
Target driven
High level of integrity
Basic / intermediate computer skills
Strong work ethic
Self-motivated
Able to work under pressure
No absenteeism or misconduct issues
Key Performance areas
To negotiate with arrears account customers to maximise debt recovery and profitability
Ensure that allocated debt collection targets are achieved
Use effective communication and negotiation to ensure successful commitments to pay (PTP- Promise to pay)
Follow up daily on progress of the PTP's and the respective statuses to optimise debt collections
Basic Salary PLUS excellent commission structure
Should you meet the abovementioned criteria and would like to apply for this position, please forward and updated cv and motivational letter, indicating the position you are applying for, to our HR Department via email : Queries@mkrsolutions.co.za
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