My professional service

Do you own a restaurant or guesthouse, or provide a leisure activity, product or service and your reviews are nonexistent or downright mediocre?

It means that you're in desperate need of someone who doesn't see their position as 'just another job' or your valuable clientele as an irritation, rather than an asset.

In order for any business to survive, it needs employees who treat your business as their own, who lead by example and who make clients feel special. You need employees who go out of their way in turning customers into long-term and loyal friends and thereby ensuring repeat business.

My secret is that I have 90% of customers laughing or at a bare minimum, smiling or feeling good about themselves, within the few minutes of introduction.

Humour and respect are the things which unite us as a nation and which ensure that when things go wrong, it doesn't turn out to be such a big affair for the customer.

As for the other 10%...that's for those who won't even crack a smile after winning the Lotto jackpot, but that's never prevented me from trying very hard to please them too; they also have struggles they're dealing with.

If you already have such a manager you may stop reading, thank your lucky stars and immediately thank her/him for their invaluable service.

Customers demand a 100% plus, return on investment and quickly notice if a business owner takes their support for granted.

I've been in the business of ensuring that customers are delighted for over 30 years and I thoroughly enjoy every second of it; my history of increasing reviews from 29 pa to 230 pa within 12 months, bears testament to that.

If you're situated in Gordon's Bay, Stellenbosch, Strand, Somerset West or Grabouw and you're looking for a perfectionist who's always first to arrive, has never been late for anything, is always presentable, positive, passionate, honest, dependable, good-natured, professional and dedicated, and who has an absolute drive to provide your valuable customers with only the very best + 1000, please send me an e-mail and I'll reply with my CV and letters of referral for your perusal.

I thank you in advance and wish you a great day further.

Paul Hammann

hammannpaul@gmail.com