Customer Service Representative

15 days ago65 views
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General Details
Description
  • Duties and responsibilities:
  • Manage general administration
  • Compile décor and furniture packing lists in Microsoft Excel for events
  • Issue furniture packing lists to the warehouse team and ensure timely and accurate execution, working with the Operations and Logistics department
  • Liaise with clients on catering and furniture hiring orders
  • Create quotes based on briefs and convert these to invoices for dry hiring
  • Liaise with the external suppliers regarding the hiring of non-furniture and stock-only décor items required for jobs
  • Assist management with the logistics (staff, crew, transport etc.) required to convert orders into successful events, including the relevant paperwork
  • Assist in the preparation of regularly scheduled reports
  • Maintain contact lists (suppliers and clients)
  • Manage office supplies and gifting
  • Reconcile expense reports per event
  • Capture staff overtime spreadsheets

Reuirements:
  • Attention to detail is critical
  • Ability to remain calm and work under pressure, within stringent deadlines and dealing with moving targets
  • Willingness to learn and grow in a dynamic and busy environment
  • Knowledge and proficiency in all Microsoft packages, in particular Excel.
  • Excellent people skills with a love for people
  • Positive attitude and ability to work with different personality types
WhatsApp 078-158-5188
Id Subtitle 1278847498
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Denise Nhlanhla
Selling for 1 year
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