Assistant Manager Client Solutions Team

2 years ago2453 views
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Advertised By:Agency
Job Type:Contract
Description
Durbanville - Our client is looking for an Assistant Manager for their Client Solutions TeamJob SpecificationOversee the effective management of the client solutions teamRole reports into the Associate DirectorIdentifying both the client and regulatory requirements of the fund structures, ensuring that all documentation and preparatory actions are complete before the fund is taken on by the relevant business areaAnnual reviews of offering documentation for open-ended funds and updates to agreements and other documentation as required by their clientsProactively oversee and manage the operation of the client Solutions teamCreate and ensure alignment of team strategy to overall strategic objectives and KPIs set by the GroupOversee the administration, timely billing, fee collection, management of debtors, and population of income to target relative to the clients within the team's portfolioResponsible for maintaining a good standard of corporate governance within the team ensuring any legal, tax or statutory requirements are adhered toOverall responsible for the delivery of client projects covering the take-on of new business, re-structuring of existing funds, and the exit of client business, liaising with all relevant internal parties to clearly understand the client’s objectives and requirements of the projectEnsuring that changes in service delivery are highlighted for operational teams to understandProviding technical guidance and support to own team and in addition to other business areas in order to ensure delivery of high-quality serviceActive participation at internal business development meetings; demonstrate an ability to identify and manage potential business opportunities within the team’s portfolio of clients and where possible introduce prospective new business to the GroupReact to new business enquiries within an acceptable timeframe, effectively managing and accurately pricing enquires, ensuring the resources and services provided by the Group are fully explained and promotedAttend and participate in client meetings, either on or off-site. Develop, enhance and retain existing client base, advisers, intermediaries, and other introducers of work, providing a value-added service and a high standard of client careAdhere to Risk & Associated Compliance procedures in relation to regulatory requirements and AML legislationOversee the administration and review of complex client structures, remain aware of risk exposure to both the client and the Group, including fulfillment of responsibilities under the review proceduresRemain aware of the obligations for the reporting of unusual transactions and act as a guide to the team/division in this respectTrain, develop, motivate and monitor the progress of the teamDirectly coaching and mentoring subordinates within the teamAttend and conduct where necessary monthly team meetings Conduct annual appraisals and interim reviews for members of the team, setting SMART objectivesAttend interviews for n

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